Peter Graham, Quality Improvement Lead for the North & Midlands at Priory Group, recently presented findings from his recent research regarding the language used within care planning at the Networking for Healthcare Education Conference last week.
Peter has been working in conjunction with Liverpool John Moores University (LJMU) on a qualitative descriptive study, which examined a cohort of mental health student nurses specifically on their observations and perceptions of practice in relation to care planning. This study was informed by a fundamental component of pre-registration to Nurse Education, which requires the recording of information in a clear, meaningful and jargon free way. However, health professionals tend to use technical language that has arguably evolved as a result of clinical expertise and education, which can alienate Service Users and seriously compromise therapeutic engagement.
Peter stated: ‘I presented the follow up work to a small scale study which was developed last year, on student nurses’ perceptions of care planning in practice. In June 2013, my colleague and I presented our initial findings from the study at the RCN International Education Conference. Since then, we have looked back to the data and noticed one of the emerging themes was around the use of professional language and how this can create barriers between clinicians and service users.’
“This new research has influenced the care planning sessions that I’ve delivered at various Healthcare sites, as it gets staff to appreciate why regulators such as CQC criticise our care plans for not being written from the service user perspective.“
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