Priory Group – putting Quality at the heart of our services

The Priory Group has now published Quality Accounts for 2012-13 for all four of its divisions. 

Sian Wicks Director of Corporate Assurance and Chief Nursing Officer for Priory Group said “In producing our Quality Accounts we continue to demonstrate our commitment to ensuring Quality is at the very heart of our services across the Group”

Some of the Quality Account highlights include:

Healthcare

  • 98% of adult patients reported that their care in a Priory acute facility was excellent, very good or good
  • 90% of patients in Priory’s addiction facilities for more than seven days showed improvements
  • 98% of complex care and rehabilitation patients partially achieved at least some of their goals agreed at CPA meetings
  • 88% of patients in acute mental health services had improved clinical outcomes following discharge
  • 99% of adult acute patients said they were treated with dignity and respect

Education

  • 100% of Year 11 students achieved one or more A* to G grades at GCSE
  • 84% of 16 year old leavers from all schools continued in education, employment, training or entered into residential care or supported living services
  • 93% of residential young people took part in clubs or social groups in the community
  • 98% of young people are engaged in independence programmes

Amore Care

  • 98% of relatives feel our residents are treated with dignity
  • 98% of relatives feel our residents receive the right care
  • 96% of relatives feel their relative is safe in the home they are living in
  • 98% of relatives are satisfied care needs are met within the home
  • 96% of relatives feel nutritional needs are met within the home

Craegmoor

  • 94% of our service users are happy with the way they are treated
  • 97% feel they are treated with respect
  • 95% feel safe in the home they are living in
  • 98% of service users have a current assessment of their needs
  • 98% of service users have a named key worker

For further information on the full range of Priory services, please call: 0845 277 4679.