Getting lives back on track

The Priory Hospital Ticehurst House

Founded over 225 years ago The Priory Hospital Ticehurst House stands within 48 acres of beautiful landscaped gardens in Ticehurst, a small village in East Sussex. Set in a calm and tranquil area, the safe and supportive environment offers a comprehensive inpatient and outpatient specialist mental health service for young people and adults. The hospital has established an excellent reputation for providing the highest standards of care, together with an extensive range of therapies.

Private Outpatient Services

For patients choosing to access mental health treatment privately, we have a range of self-funding options available. We are also an approved provider for all major UK private medical insurers (PMI).

The Lodge Therapy Centre, which has recently been refurbished, offers private outpatients (adults, adolescents and children) a welcoming and confidential environment to support their mental health and wellbeing. The centre provides the highest quality treatment, utilising a broad range of therapeutic methods, each chosen specifically to address individual needs.

Our outpatient service at The Lodge is part of Priory’s wider care pathway, and offers safe, personalised and reputable care. Priory Hospital Ticehurst House provides personalised and innovative treatment programmes, which include:


  • Cognitive behavioural therapy (CBT)
  • Eye movement desensitisation and reprocessing (EMDR)
  • Person-centred therapy
  • Dialectical behaviour therapy (DBT)
  • Psychoeducation
  • Psychotherapy
  • Couples therapy
  • Systemic and family psychotherapy

We are able to treat a wide range of mental health conditions, including:

  • Addictions
  • Anxiety, stress, bereavement and depression
  • Eating, personality and sleep disorders
  • Obsessive compulsive disorder
  • Psychosis, paranoia and schizophrenia
  • Trauma (including post-traumatic stress disorder)
  • Dual diagnosis

We also offer rapid and convenient access to treatment, direct access into therapy and a highly skilled multidisciplinary team.

Private Inpatient services

For private inpatient admissions we currently work closely with The Priory Hospital Hayes Grove in Bromley-Kent. Priory Hospital Ticehurst House is also preparing to launch new inpatient services for private patients in the second half of 2018, more information will be announced in the coming months. Our psychiatrists and therapists work across all sites to ensure continuity of your care.

Services for the NHS

Our service users are among the most vulnerable members of our society and require sensitive therapeutic interventions delivered in a healing environment that encourages self-awareness, knowledge and empowerment. We offer treatment for service users presenting with:

  • Post-traumatic stress disorders (PTSD)
  • Psychosis/Schizophrenia
  • Emerging personality disorders
  • Mood disorders including depression and bipolar affective disorder
  • Anxiety disorders and OCD/body dysmorphic disorders
  • Self-harm and suicidal ideations
  • Autistic Spectrum Conditions

Why choose The Priory Hospital Ticehurst House?

The hospital offers a range of facilities and services including:

  • Internal pathways on one hospital site which supports and enables access to the wide range of services and enables units to manage a higher level of acuity
  • Recovery-focused care which addresses the needs of each individual centred around evidence-based practice

Our clinical services

  • Offer high quality individualised care in a safe and supported environment
  • Enable service users to maximise their life opportunities
  • Provide clear, effective pathways including assessment, stabilisation, rehabilitation and recovery
  • A Care Programme Approach (CPA) that fully involves the individual and their family and/or carers
  • Benefit from strong links which have been established with educational/vocational and community agencies
  • A complete care progression plan for our service users promoting a reduced length of stay with 'seamless' transfer points which encourages a step-down programme from high dependency and Acute through to complex care and rehabilitation

Our Services

Our Specialists

The Priory boasts a diverse team of practitioners. Committed to providing the best treatment to each and every one of our patients, they pride themselves on placing patients at the heart of the treatment journey. This approach ensures that you are allocated to the best expert for your needs and benefit from a truly bespoke treatment programme.

For detailed biographies on individual experts, including their backgrounds, specialisms and qualifications: Please click here to view our specialists

Fees and Funding

Referrals & Admissions

The hospital is dedicated to providing innovative, high quality care and treatment for service users with challenging and complex needs, in order to enable their recovery and re-engagement with the community. All services are delivered in partnership with the NHS and structured cost frameworks are provided for commissioners and referring healthcare professionals.

We accept referrals from a wide variety of public sector organisations throughout the UK, including specialist services, other psychiatric hospitals, Community Mental Health teams, Crisis teams, Home Treatment teams, Tier 3 CAMHS teams, CCG lead commissioners, NHS England, social services, NHS Mental Health Trusts, GPs, A&E and the police.

For outpatients services we accept referrals from GPs, other healthcare professionals/specialists, crisis care and self-referrals.

We are able to accept emergency referrals 24 hours a day, 7 days a week. Urgent or out-of-hours appointments and admissions can be arranged immediately by telephoning our dedicated call centre on 0800 840 3219.

For further information please contact our admissions office directly on: 01580 202 202 during office hours or email:

Out of hours, you can call: 01580 200 391 or 01580 202 229

The admissions criteria will vary from unit to unit; further information can be found under the 'More information’ section below.

More Info

Adult Acute service (NHS provision)

This service has 2 wards and is designed to accept NHS overspill emergency admissions any time of the day or night in order to respond to people’s needs in a time of crisis. Our specialist team of nurses, Clinical Psychologists, Occupational Therapists and Consultant Psychiatrists aim to restore our service users’ quality of life by providing the therapeutic techniques and coping strategies that are most appropriate.

Our teams will:

  • Complete a desk top risk assessment on receipt of the referral information
  • Respond to the referrer within 30 minutes and admit within less than an hour
  • Work with GP and referring community teams to identify purpose of admission and discharge planning
  • Assess, manage, stabilise and treat an individual with an acute period of mental illness
  • Provide regular clinical updates along with guidance on future placements
  • Full Cognitive Behavioural Therapy (CBT) based programmes including 1:1 therapies

Discharge planning

The Priory Hospital Ticehurst House works collaboratively with the discharge teams to ensure a smooth transition back into existing community services, or to an individual’s home were possible.

Newington Court 1 - Female adult acute unit

Newington Court 1 is an inpatient specialist female adult acute unit comprising of 16 beds. 

Opened in 2013 as an 8 bedded unit it has gradually grown in size due to demand for this unique service. The unit underwent a refurbishment programme in 2015 and provides a comfortable and calm atmosphere that promotes recovery and wellbeing.

Our highly experienced multidisciplinary team treats service users with a wide range of mental health conditions.

Referrals to the female unit must meet the following criteria:

  • Females aged 18 and over experiencing an acute episode or who are in crisis
  • Primary mental health diagnosis
  • Informal or detained under the Mental Health Act
  • Risk to self or others
  • Mental state that requires further assessment or treatment

Newington Court 2 unit - Male adult acute unit

This 7 bedded ward opened in September 2015 to cater for males who are acutely unwell. The model of care is specifically designed to meet the needs of men who have exceeded, exhausted or not benefited from local resources and who require a safe and secure environment to engage in a therapeutic programme.

The skilled multidisciplinary team has many years’ experience safely managing complex individuals in an acute phase of mental illness, often with behaviours that challenge.

Referrals to the male unit must meet the following criteria:

  • Primary mental health diagnosis - presenting an acute psychosis and/or severe mood disorder and often self-harming behaviour
  • Informal or detained under the Mental Health Act
  • Risk to self or others
  • Mental state that requires further assessment or treatment
  • Males over the age of 18
  • Presenting significant and continued risk to themselves or to others, both on the ward and in the community and who are likely to abscond
  • Admitted from A&E, PICUs, community services and other mental health settings

Rehabilitation and recovery service - 21 beds across 3 units

Designed to cater for those aged 18 and over, with complex mental health rehabilitation needs.

Highlands - 11 beds - mixed sex unit (designated female and male areas)

The Lodge - 6 beds - female unit

Lowlands - 4 beds - male unit (Enhanced Community Home)

3 units provide long stay/continuing care and have undergone a major refurbishment. 

Our aim is to provide a recovery-focused service within the Care Programme Approach framework for people with complex mental health problems, who require longer or ongoing hospital level care.

The acknowledgement of longer or ongoing hospital care does not reflect a negative attitude to the possibility of service user progress but rather a positive decision to optimise the quality of life for those who have suffered repeated placement breakdown in the community, or have never achieved community living.

During the course of their stay, service users can be supported through periods of mental health fluctuations that are inevitably experienced in individuals with a diagnosis of severe and enduring mental illness. With multidisciplinary team support, we have the flexibility to manage challenging behaviours that may not be managed within nursing and high end community services. We are able, therefore, to reduce the likelihood and increased cost implications of repeat admission to acute services and minimise the distress caused by relapse to service users and their families.

GP provision is provided on-site for all patients, to optimise and maintain their physical healthcare.

Our aim is to work collaboratively with our service users to provide the best quality care, improve the quality of their lives and help them achieve the highest level of independence and dignity, embracing service users’ needs using a holistic and person-centred approach.

Understanding the functions of an individual’s behaviour and how they see the world is essential to us when supporting their care and personal development. We focus on positive strategies encompassing the 7 C’s (compassion, care, communication, competence, courage, commitment and consistency) when making a difference, embracing a positive behaviour support approach.

Patient profile

We offer a programme of effective, evidence-based treatment for service users who have severe and enduring mental illness with a secondary diagnosis of physical health needs:

  • Men and women aged over 18
  • Treatment resistant and/or a history of failed placements or repeated hospital admission
  • A requirement for supervision to comply with treatment/medication or to abstain from illegal drugs and alcohol
  • Multiple diagnoses and other complex needs such as drugs and alcohol misuse, borderline personality disorder and behaviours that challenge
  • Mental illness with a secondary  physical health condition such as epilepsy and diabetes
  • Degenerative brain disorders/cognitive impairment
  • May present with a comorbid presentation such as behaviours that challenge, personality disorders, schizophrenia, depression, affective  disorders, a  dual diagnosis including mild learning difficulties and complex needs
  • General anxiety disorders
  • Post-traumatic stress disorders
  • Admitted informally or under the Mental Health Act
  • May have a forensic history 

Service at a glance

  • Clinical psychology input - CBT based approach, 1:1 work where appropriate, functional analysis and Positive Behaviour Support (PBS), building relationships, keeping in touch, managing anger/emotion regulation, feeling positive, self-esteem and building confidence, being treated with respect and dignity, communication and social skills
  • Occupational Therapy led rehabilitation programme - Activities of Daily Living skills enhancement programme, community integration, social inclusion activities, vocational/educational activities, recreational and leisure programmes
  • Tailored treatment programmes for maladaptive behaviours including self-harm and anger management
  • Enhanced thinking and coping skills
  • Reminiscence work
  • Behavioural management
  • Music and Movement Therapy
  • Arts and crafts
  • Aromatherapy and relaxation

Service aims for people in our care

  • Reduction in risk and behaviours that challenge
  • Acquisition of daily living skills 
  • Attainment of tolerance and coping skills
  • Positive risk behaviour
  • Progression through a personalised care pathway
  • Increased social and communication integration
  • Structured routine to help  with behaviour and anger anxiety management
  • Healthy living/feeling safe
  • Improvement of quality of life
  • Community engagement
  • Increased  social integration
  • Supported independence

Care pathway/ Discharge pathways

  • Step down to community placement (supported living, care or nursing home, residential care)
  • Transfer to another provider if needs can be better met by them
  • Discharge back to original residency following successful treatment

Integrated Care Pathways

Level of service

  • Within 24 hours of receiving a referral, the MDT will undertake a free clinical assessment
  • The hospital can accept emergency admissions
  • CPA reviews take place three months following admission and every three months thereafter
  • MDT formulates care and treatment plans with service users, working to identify and address their needs
  • Comprehensive and regular risk assessments
  • Occupational Therapy-led integration programme actively encourages community engagement
  • Education, vocational recreation and involvement with local support groups where applicable

 In-house multidisciplinary team (MDT)

The treatment programme is led by an effective MDT experienced in rehabilitation, recovery and caring for service users with enduring mental health problems and complex needs. The team includes:

  • Ward Manager
  • Psychiatrist
  • Psychologist
  • Nursing team (RMN, RNLD)
  • Occupational Therapist
  • Pharmacist
  • Dietician
  • Sessional Speech and Language Therapy and Chiropodist
  • Aromatherapist and Reflexologist

Children and Adolescent Mental Health Services (NHS Provision)

The Priory Hospital Ticehurst House offers highly specialist and comprehensive inpatient assessment and mental health treatment for young people aged between 12 and 18 years with a broad range of presentations, including severe, high risk and complex mental Health difficulties.

The service compromises a Tier 4 open acute and a Tier 4 High Dependency Unit (HDU), led by highly skilled multidisciplinary teams providing seamless and integrated care pathways. These encompass a broad therapeutic programme which recognises the needs of the individual as well as their family. This pathway offers and reduces the movement between sites that can be disruptive to progress, instead offering continuity in their treatment and progress.

Both of the units provide a 24/7 service and there is full time medical cover on site. We offer emergency and crisis admissions and can accept both informal and detained service users.

The hospital has a CAMHS day school (which is registered with Ofsted) that allows young people to access the core National Curriculum and a skills centre that caters for young people aged 16 and older who are no longer in formal education. The school is an approved examination centre, fully staffed with appropriately qualified teachers led by a highly skilled and experienced Head Teacher.

On admission each young person is assessed by a member of the educational team and an educational programme developed and adapted to suit the young person’s needs and functional level. Young people who are in full time education can continue to maintain their curriculum with their school or college and links are made to assist with this process. Each young person is supported to achieve and gain confidence and improve their self-esteem to move on to the next stage of their academic or working life when they step down in the care pathway to the community.

We have a strong link with the local Connexions 360 service and many young people benefit from using this to help them look at what further options they have within education and employment.

The CAMHS service at The Priory Hospital Ticehurst House consists of 2 units:

Tier 4 acute unit - Garden Court (10 female beds and 3 male beds)

  • Inpatient treatment for males and females aged up to 18 years
  • Rapid assessment and admission 24 hours a day, 7 days a week
  • Treatment for young people with a broad range of acute presentations
  • Safe and supportive therapeutic environment
  • Comprehensive educational provision across a range of age and abilities providing the full national curriculum, vocational courses and work experience as well as certified numeracy and literacy courses
  • Outcome-driven and evidence-based interventions and care plans flexible to individual needs
  • Access to a wide range of psychological therapies

Inclusion Criteria for Tier 4 Open Acute unit

Young people who:

  • Are aged between 12 and 18
  • Require assessment and treatment for their mental state within a safe environment
  • Are exhibiting behaviours that are putting themselves and/or others at risk
  • Are informal or detained under the Mental Health Act

Tier 4 HDU - Upper Court (13 female beds)

  • Inpatient treatment for females aged up to 18 years
  • Rapid assessment and admission 24 hours a day, 7 days a week
  • Safe, supportive and containing environment for young people who might be detained under the Mental Health Act
  • Therapeutic and rehabilitative environment for young women presenting with severe risk issues and complex needs, including emergent personality disorders, PTSD and severe self -harm or risk to others
  • Highly skilled multidisciplinary team experienced in engaging and working therapeutically with young people with the most severe and complex needs
  • Admissions for 12 to 18 year olds lasting between 6 and 24 months
  • Intensive psychotherapeutic interventions
  • Reducing lengths of stay by facilitating transitions to open unit on site

Inclusion Criteria for High Dependency Unit (HDU)

As above, as well as young people with complex and severe psychiatric and psychological presentations, in disorders such as:

  • Emerging Personality Disorder
  • Complex PTSD
  • Attachment disorders
  • Severe Psychosis
  • Severe Obsessive Compulsive Disorder (OCD)
  • Severe Mood Disorder
  • Young people with multiple diagnoses and co-morbidities including illicit substance misuse
  • Where a step-down service is needed for a young person who has been treated in a secure psychiatric setting

Services provided for Child and Adolescents:

  • Highly specialised inpatient psychiatric, psychological, nursing and occupational therapy assessment and treatment services
  • Personalised treatment programmes with the opportunity to engage in excess of 25 hours of meaningful activities each week
  • Timetable designed to meet educational, therapeutic and recreational needs
  • Individuals are able to progress between services to best suit their needs
  • A 24/7 service accepting emergency and crisis admissions with onsite full time medical cover
  • A transition for our young people from our HDU to our Tier 4 open unit service when level of risk has reduced enough for the young person to be able to continue treatment towards recovery and discharge
  • Progress towards recovery and discharge is regularly reviewed at Care Programme Approach (CPA) review. An initial CPA review meeting is held within 14 to 28 days of admission
  • Systemic Family Therapy

Our service users’ success

We are registered with the Royal College of Psychiatrists QNIC peer review and accreditation programme which regularly reviews our services. We gather outcome data using service user satisfaction surveys, Health of the Nation Outcome Scales for Children and Adolescents (HONOSCA), Clinical Global Assessment Scales (CGAS) and treatment response is monitored throughout a young person’s admission stay using the Becks Inventory.

We review these outcome measures to inform and stimulate further service development and improvement but also to ensure full recovery and successful discharge of the young people.


Referrals are accepted from community teams, acute wards and other hospitals. An initial desktop assessment will be undertaken by the Clinical team. Once accepted funding approval must be in place before admission.

Location Details