Compliments, Comments and Complaints
We welcome feedback on all aspects of the services that we provide and we are always delighted to receive compliments which we will pass to the relevant individuals or teams.
If you have comments or concerns, then you can raise them by completing a copy of our feedback form.
Please note that if you are complaining on behalf of someone else, we will require their consent, confirming that they wish you to act on their behalf and understanding that in responding to your concerns, we will be sharing their confidential information with you.
Frequently asked questions
How do I make a complaint?
What is the time limit for making a complaint?
When will I hear from you?
Will my complaint be kept confidential?
What will happen as a result of my complaint?
What if I am not happy with how you respond to my complaint?
Do you have any information leaflets about the process?
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