From Education and Children's services, to hospitals, Adult Care provision and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary programmes for those with complex educational needs or those requiring acute, long-term or respite mental healthcare.
The breadth and depth of our range of services means that we are able to provide flexible, evidence-based care, which is personalised to meet the unique needs of the individual. This approach ensures that every person has the opportunity to achieve the best possible outcomes and quality of life, within the familiarity and stability of an integrated Priory service.
Delivering positive outcomes at an individual level
We constantly strive to deliver innovative care programmes and pathways, which demonstrate tangible results for those in our care. We use a range of outcome metrics to measure progress against treatment goals. This motivates and challenges the individual, and ensures that every stage of their treatment is most effective and appropriate to their needs.
Priory also believes that the best outcomes are achieved by using the highest quality facilities, and through the dedication of the most skilled and experienced staff. We are committed to investing back into our services to achieve this objective, and use the feedback of those who use and commission our services to continually develop and improve.
Quality Account 2017-18
This year, the Quality Account for our healthcare services set out the evidence of Priory’s commitment to providing high quality services and our ambitions to continue to deliver such care in the future, through ongoing improvement. Some of our quality achievements in 2017-18 include:
- 94% of acute and addictions patients satisfied with the overall quality of care
- 93% of eating disorder patients satisfied with the overall quality of care
- 90% of secure and forensic patients satisfied with the overall quality of care
- 89% of child and adolescent patients felt staff were caring and supportive and communicated well with them
- 84% of rehabilitation and recovery patients wholly or partially achieved goals
Over the last 12 months, we have consolidated the integration of Priory Healthcare and Partnerships in Care. We have re-branded as Priory Healthcare and this has been supported by staff as a positive move in our future together. We now have more clinical specialties than before and therefore, more experts in every field.
Our quality improvement programme is showing year-on-year improvement on compliance with regulators, and we are delighted to continue to be compliant in over 80% of our sites. We continually look to improve our services where possible and always strive for excellence. We take the possibility of breaches extremely seriously and we work together to ensure they are addressed correctly and efficiently.