During design, build and content management of our website, accessibility is something we consider throughout. We have followed the WCAG (Web Content Accessibility Guidelines) 2.1 to improve the accessibility of our website, where possible.

For example, we have included the following accessibility features:

  • Zoom in up to 300% without text spilling off the screen (from a starting viewport width of 1280 CSS pixels)
  • Users should be able to use a keyboard to navigate our site
  • We have added high contrast focus states for users navigating the site using a keyboard
  • Use a screen reader to access text, links and buttons
  • Change colours, contrast levels and fonts using third party tools and/or browser extensions
  • Target sizes of at least 24px for links, buttons and form elements
    Using labels and correct mark-up on relevant elements such as forms

Further accessibility enhancemnets

We continue to work on a number of areas for further enhance accessibility. These are as follows:

  • Enable the website menu to be easily navigated at high zoom levels
  • Address non-decorative images which may not currently have alt tags, due to them being migrated from our previous website database
  • Add transcripts or audio descriptions to videos and time-based media

Changing browser settings

There are some things you can do to improve your browsing experience. For example, within specific browsers, you can adjust your settings to alter the size and colour of fonts, if required.

For additional help on common web browsers, and how you can change the settings to better suit your needs, please access the resources available through the following links:


Google Chrome

Microsoft Edge


Internet Explorer

Further guidance

UK charity, AbilityNet, has produced step-by-step instructions on how to adjust your computer and browser according to your needs, such as for sight or hearing problems. This includes information on how to make the text larger in different browsers, change your keyboard or mouse settings, or increase colour contrast. You can access My Computer My Way resources on the AbilityNet website for more detailed support.

Legacy support

While Priory will try to maintain support for older browsers wherever feasible, it is not always possible to continue this support. We encourage those using legacy browsers or older systems to upgrade these, where possible, in order to achieve the most optimised and secure browsing experience.

Images and Alt tags

Where imagery is featured on web pages, ‘Alt’ tags have been used in most cases. These tags provide a description of the image, in the event of:

  • The image not loading
  • When image options are switched off within browser settings
  • Where assistive technology such as a screen reader is being used

Links to additional resources

Where a word or phrase is underlined on a web page, you can click on it to find out more details. Our navigational and on-page links have been written as descriptively as possible to support assistive technology, such as a screen reader, and to support non mouse users with standard keyboard shortcuts.

Links to external websites and downloadable resources, such as PDF documents, will open in a new window, while links to other Priory web pages will open in the same window.

Downloading items

Some pages on the website contain accompanying PDF documents. You will need to have Adobe Acrobat Reader installed on your computer to open these files, which can be downloaded from Adobe, free of charge.

Requesting easy read information

If you require any specific website information in an easy read (bigger font) format, please send your request to [email protected].

Reporting a web accessibility issue

If you experience any accessibility issues while using this website, please let us know by sending an email to [email protected].

Contact us for help, referrals or more information

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