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Priory Hospital Woking rated ‘good’ by CQC

Priory Hospital Woking, has been rated ‘good’ overall and in every category, “are services safe”, “effective”, “caring”, “responsive” and “well led”, by the health and social care regulator, the Care Quality Commission (CQC).

In their report, inspectors said, “We saw respectful and caring interactions between the staff and the patients during the inspection. Staff we saw were kind and attentive when attending to the patients. It was clear that both nursing and therapy staff had strong relationships and knowledge of the patients’ needs.”

The inspectors went on to say, “We overheard patients giving very positive feedback to staff about how much they valued the support from staff and how effective the treatment programme had been in their recovery.” The CQC mentioned how patients “felt safe and enjoyed the good standards of housekeeping and catering at the hospital”.

The report says that patients had an extensive menu at meal times and the food was of a “good quality”. The hospital had a beautiful garden, a large outside seating area and a tennis court. Patient bedrooms were en-suite.

The hospital holds weekly community meetings where patients can talk about any ideas for improvements they have.

All patients with serious mental health conditions went through the hospital’s general programme, which includes CBT, group psychotherapy and art therapy.

More information on Priory Hospital Woking

Priory Hospital Woking is located in Woking, Surrey. It is an acute inpatient service for people with mental health problems and the hospital also treats substance misuse.

Lee Houghton, Hospital Director, said, “This excellent report is a credit to my staff team who all work extremely hard throughout our patients’ recovery. I want to thank our patients too for really making the most of the expertise our clinical team provide in their personal journeys to recovery.”

Martin Lyne, Managing Director for the South region at Priory Healthcare, said: “Lee is a great Hospital Director who works tirelessly with her staff team to get excellent clinical outcomes. However, the entire team deserve tremendous credit. I am sure that everyone there will keep up the brilliant work.”

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