Phone numbers
Residential enquiries: 0330 056 6024
General enquiries: 0800 138 8680
Make an Enquiry

Who can I call for help?

  • In an emergency, please dial 999.
  • You can also attend your local A&E department should you feel unable to keep yourself safe.
  • Contact your out-of-hours GP service. Google ‘out of hours GP in x’ (give your location).
  • Inform your GP should you feel your mental health is deteriorating
  • Contact your local 24 hour NHS Urgent Mental Health Helpline
  • Samaritans – Free 116 123 (24-hour) or email jo@samaritans.org (72 hour response)

I need someone to talk to

If you feel that you need to talk to someone, there are also a number of helplines and forums you can access and you can speak to someone about how you’re feeling. Some are designed for adults and some are designed for young people.

Helplines for adults

  • Samaritans - Free 116 123 (24-hour) or email jo@samaritans.org or visit some branches in person (72 hour response). Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
  • Saneline - 0300 304 7000 (4pm–10pm every day) or sane.org.uk to access their other services.
  • NHS – 111 for non-emergency calls and 999 for emergencies
  • Alcoholics Anonymous – Free 0800 9177 650 or email help@aamail.org
  • The Silver Line – a helpline for older people. Free 0800 4 70 80 90 (24-hour) or thesilverline.org.uk
  • The Mix. If you are under 25, you can call The Mix on 0808 808 4994 available 4-11pm request. Support by email using this form on The Mix website or use their crisis text messenger service 85258. www.themix.org.uk
  • Switchboard LGBT+ – supporting LGBT+ people. Free 0800 0119 100, live chat and email (10am – 10pm) hello@switchboard.lgbt and https://switchboard.lgbt/
  • Campaign Against Living Miserably (CALM). You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service. thecalmzone.net
  • BEAT Eating Disorders - support with eating disorders. Free 0808 801 0677 (1pm-9pm, M-F and 5pm-9pm weekends), via email help@beateatingdisorders.org.uk and webchat beateatingdisorders.org.uk
  • Shout - text SHOUT to 85258 - offers a confidential 24/7 text service providing support if you are in crisis and need immediate help. giveusashout.org.uk
  • Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (24 hours, 7 days a week), email pat@papyrus-uk.org or text 07786 209 697. papyrus-uk.org
  • Nightline. If you are a student, you can look on the Nightline website to see if your university or college offers a nighttime listening service. Nightline phone operators are all students too. nightline.ac.uk
  • Helplines Partnership. For more options, visit the Helplines Partnership website for a directory of UK helplines. Mind's Infoline can also help you find services that can support you. If you are outside the UK, the Befrienders Worldwide website has a tool to search by country for emotional support helplines around the world. helplines.org
  • National Suicide Prevention Helpline UK – Free 0800 689 5652 (6pm to midnight every day).
  • A.L.L. If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text 'help' followed by a question to 81066. www.callhelpline.org.uk

Helplines for young people

  • Saneline - 0300 304 7000 (4pm–10pm every day) or or sane.org.uk to access their other services.
  • Samaritans - Free 116 123 (24-hour) or email jo@samaritans.org or visit some branches in person (72 hour response). Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
  • NHS – 111 for non-emergency calls and 999 for emergencies
  • Childline – Free 08001111 (24-hour) and website support service via childline.org.uk
  • BEAT Eating Disorders Youthline - Free 0808 801 0711 (12pm-8pm, M-F and 4pm-8pm weekends), via email fyp@beateatingdisorders.org.uk
  • SHOUT - text 85258 - offers a confidential 24/7 text service providing support if you are in crisis and need immediate help. giveusashout.org.uk
  • The Mix. If you are under 25, you can call The Mix on 0808 808 4994 available 4-11pm request. Support by email using this form on The Mix website or use their crisis text messenger service 85258. www.themix.org.uk
  • Nightline - If you are a student, you can look on the Nightline website to see if your university or college offers a nighttime listening service. Nightline phone operators are all students too. www.nightline.ac.uk

How can Priory help?

At Priory, we can offer fast access to services for individuals who:

  • Require expert support with their mental health or an addiction, whose situation does not need immediate support from the emergency services
  • For those who have accessed emergency support, Priory can assist you once your condition has been stabilised

If you fit the above criteria, you can contact our friendly team on 0330 056 6024, and we will be able to advise you on the continuing support we can provide. This might include intensive inpatient treatment at one of our hospital sites, where you’ll be able to address the underlying causes for your difficulties and take steps towards recovery.

We are also able to offer free addiction assessments at all of our hospitals, for people requiring help with an addiction, and we can provide medically assisted detoxification (detox) for those who need to come off alcohol and drugs safely.

While we’re not an emergency service at Priory, we’re dedicated to your onward recovery and stabilisation, and will help you to get back on track. Our highly trained mental health treatment experts will help you to understand your issues, and support you every step of the way towards a healthier and more positive future.

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Adjustment Disorder
Agoraphobia
Anger Management
Anxiety
Anxiety Attack Treatment
Attention deficit hyperactivity disorder (ADHD)
Autism
Bereavement
Bipolar Disorder
Body Dysmorphic Disorder (BDD)
Conduct Disorder
Depression
Depression in Seniors
Drug Induced Psychosis
Gender Dysphoria
Medically Unexplained Symptoms (MUS)
Obsessive Compulsive Disorder (OCD)
Panic Attack Treatment
Personality Disorders
Phobias
Post-Traumatic Stress Disorder (PTSD)
Schizophrenia
Seasonal Affective Disorder (SAD)
Selective Mutism
Sleep Disorders (Insomnia)
Somatic Symptom Disorder (SSD)
Stress
Tourette's Syndrome
Trauma Counselling
Trichotillomania
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To enquire about Priory residential services, please call us on:

0330 056 6024
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