Who can I call for help?

• In an emergency, please dial 999.
• You can also attend your local A&E department should you feel unable to keep yourself safe.
• Contact your out-of-hours GP service. Google ‘out of hours GP in x’ (give your location).
• Inform your GP should you feel your mental health is deteriorating
• Contact your local 24 hour NHS Urgent Mental Health Helpline
• Samaritans – Free 116 123 (24-hour) or email jo@samaritans.org (72 hour response)

I need someone to talk to

If you feel that you need to talk to someone, there are also a number of helplines and forums you can access and you can speak to someone about how you’re feeling. Some are designed for adults and some are designed for young people.

Helplines for Adults

• Saneline – 0300 304 7000 (4pm-10pm) or sane.org.uk to access their other services
• Samaritans – Free 116 123 (24-hour) or email jo@samaritans.org (72 hour response)
• NHS - 111 for non-emergency calls and 999 for emergencies
• Alcoholics Anonymous – Free 0800 9177 650 or email help@aamail.org
• The Silver Line – a helpline for older people. Free 0800 4 70 80 90 (24-hour) or thesilverline.org.uk
• THE MIX – supporting 11 to 25 year olds. Free 0808 808 4994, email and online chat available 4pm-11pm, Monday to Friday. Crisis messenger (24-hour) text THEMIX to 85258. themix.org.uk
• Switchboard LGBT+ – supporting LGBT+ people. Free 0800 0119 100, live chat and email (10am – 10pm) hello@switchboard.lgbt and https://switchboard.lgbt/
• Campaign Against Living Miserably (CALM) – supporting men to prevent suicide. Free 0800 58 58 58 and webchat via thecalmzone.net (5pm – Midnight)
• BEAT Eating Disorders - support with eating disorders. Free 0808 801 0677 (1pm-9pm, M-F and 5pm-9pm weekends), via email help@beateatingdisorders.org.uk and webchat beateatingdisorders.org.uk
• SHOUT 85258 – a 24-hour crisi text support service. Additional resources via https://giveusashout.org/

Helplines for young people

• Saneline – 0300 304 7000 (4pm-10pm) or sane.org.uk to access their other services
• Samaritans – Free 116 123 (24-hour) or email jo@samaritans.org (72 hour response)
• NHS - 111 for non-emergency calls and 999 for emergencies
• Child Line – Free 0800 1111 (24-hour) and website support service via childline.org.uk
• BEAT Eating Disorders Youthline – Free 0808 801 0711 (12pm – 8pm M-F and 4pm – 8pm weekends) or email fyp@beateatingdisorders.org.uk(24 hours response time)
• SHOUT 85258 – a 24-hour crisi text support service. Additional resources via https://giveusashout.org/
• THE MIX – supporting 11 to 25 year olds. Free 0808 808 4994, email and online chat available 4pm-11pm, Monday to Friday. Crisis messenger (24-hour) text THEMIX to 85258. themix.org.uk

How can Priory help?

At Priory, we can offer fast access to services for individuals who:

• Require expert support with their mental health or an addiction, whose situation does not need immediate support from the emergency services
• For those who have accessed emergency support, Priory can assist you once your condition has been stabilised

If you fit the above criteria, you can contact our friendly team on 0330 056 6024, and we will be able to advise you on the continuing support we can provide. This might include intensive inpatient treatment at one of our hospital sites, where you’ll be able to address the underlying causes for your difficulties and take steps towards recovery.

We are also able to offer free addiction assessments at all of our hospitals, for people requiring help with an addiction, and we can provide medically assisted detoxification (detox) for those who need to come off alcohol and drugs safely.

While we’re not an emergency service at Priory, we’re dedicated to your onward recovery and stabilisation, and will help you to get back on track. Our highly trained mental health treatment experts will help you to understand your issues, and support you every step of the way towards a healthier and more positive future.