Priory Hospital Ty Cwm Rhondda

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About this location

Based in picturesque South Wales, Priory Hospital Ty Cwm Rhondda is a low secure mental health facility offering high quality assessment, treatment and rehabilitation services for males with complex mental health needs, serious mental illnesses including treatment-resistant presentations, and behaviour that may challenge.

Services at a glance


20 beds, male, 18+

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Priory Ty Cwm Rhondda Tyntyla Avenue Ystrad Rhondda CF41 7SU

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Our secure services offer comprehensive support to people with complex mental health needs. We model our service provision on the NHS secure service specification for medium and low secure services, ensuring our patients are given the highest quality of care to enable quick and smooth transitions into local services, wherever possible. We are committed to delivering clinically effective, evidence-based treatment programmes for individuals who require secure care, providing both psychological and physical security.

Ward break down

  • Cilliad – 10-bedded ward for adult males
  • Clydwch - 10-bedded ward for adult males

Conditions treated

We can also support people with the following challenges, alongside their primary diagnosis:

  • Complex mental health needs
  • Behaviour that may challenge
  • Severe and enduring mental health
  • Psychosis
  • Substance misuse or forensic addictions

We can also support people who present with the following challenges alongside their primary diagnosis:

  • Self-harm
  • A personality disorder
  • A low-level learning disability

We are able to support informal patients or those detained under the Mental Health Act.

Treatment approaches

At Ty Cwm Rhondda, we offer individualised, person-centred care and treatment plans, to all of our patients. We operate on a 12-week therapy programme basis and we aim to identify primary treatment needs, goals, interventions and interests as soon as possible. This includes robust clinical risk assessments including targeted treatment interventions pertinent to clinical risk management and required treatment interventions.

We have a well-established multidisciplinary team (MDT) which consists of both registered mental health and learning disability nurses. We offer a rolling wellbeing calendar and the team has established local connections with volunteer placements, which they are continuously striving to expand upon. Patients have access to IT provisions, to support communications with family members and support networks which also can include video calling facilities.

The team at Ty Cwm Rhondda strive to develop positive relationships with all family members and aim to include involvement throughout their relatives recovery process. The senior management team (SMT) maintain very good visibility on our wards and have developed positive working relationships with the patient group. This has included but not limited to, patient involvement in a number of processes which support service development, such as monthly clinical governance meetings and patient safety forums.

Our aim is to promote and develop wellness and independence to enable people staying with us to step down into less restrictive services. Our assessment and treatment options are overseen by a fully complimented and diverse MDT.

We Offer:

  • Psychiatric assessment and monitoring
  • Pharmacological intervention
  • Comprehensive nursing assessment and intervention
  • Psychological assessment and intervention
  • Occupational therapy assessment and intervention
  • Cognitive assessment
  • EMDR therapies
  • Trauma informed therapies
  • Positive behaviour support
  • Clinical risk management
  • Positive risk taking
  • Graded exposure

People within our service tend to stay with us on either a short or long-term basis, dependent on their individual needs and care plans.

Our team

Our team consists of:
  • Hospital director
  • Consultant forensic psychiatrist
  • Chartered forensic psychologist
  • Occupational therapist
  • Ward manager
  • Physical health lead nurse
  • Registered mental health and learning disability nurses
  • Healthcare assistants
  • Occupational therapy assistant
  • Activities co-ordinators

Therapeutic and community-based activities

We offer a range of therapeutic and community-based activities as part of a full treatment programme. We want to support people to become more confident and independent, preparing them to move through their treatment pathway towards community living.

Our therapeutic and community-based activities include:

  • Physical activity
  • Art
  • Cooking
  • ICT skills
  • On-ward therapeutic activities
  • Trips into community
  • Wildlife visits
  • Celebration events
  • Mini festival
  • Coastal trips
  • Wellbeing walks

Our facilities and environment

We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:


Kitchen and dining room
Art room
Woodwork space
OT kitchen
Practice nurse clinic


Our garden is complete with secure fencing, a patio area with furniture, a lawn, sensory items, lawn games and planting areas. We also have specialised equipment within the hospital, such as sensory rooms and lighting, for people to use.

Our bedrooms

All of our bedrooms are single-occupancy and have en-suite facilities. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:


Anti-ligature furniture
Safe rooms
Windows with a view
Some rooms that are wheelchair-accessible with wet rooms


Exclusion profile

  • People under the age of 18
  • Significant history of violent offence in last 12 months


Priory’s network of high-quality facilities enables us to offer joined-up care pathways with our dedicated residential services. We offer programmes which integrate healthcare treatment and therapy, which are tailored according to individual needs, in an appropriate setting. Our strength is that we can provide a seamless transition for the individual as they progress between higher and lower dependency services.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

Call Us
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Make a referral

Hear from patients and experts

Learn more about Priory's secure services

About the local area


Ty Cwm Rhondda offers a variety of amenities, including:

  • Shops
  • Cafes and restaurants
  • Nearby college
  • Leisure centre
  • Local walks and trails
  • Cinema
  • Local park
  • Town centre within 10 minutes’ drive
  • GP surgery
  • Beach within 35 minutes’ drive
  • Places of historic interest, including Cardiff Castle, Castell Coch and St Fagans

Transport links

It also has excellent transport links, including:

  • Cardiff city centre being within 30 minutes’ drive
  • A Bus stop is located at the end of the street
  • Two train stations within a five minute walk
  • Good access to Cardiff via the A470 and also to Bristol via the M4

A message from our site leader

From admission to discharge, we strive to ensure that they have the most positive experience at Ty Cwm Rhondda and enjoy their time with us

Ty Cwm Rhondda site lead

Patient stories

A patient's story - Ty Cwm Rhondda

Hear about a patient's account of their time at Ty Cwm Rhondda - from secure care to supported living

Information for family and friends

How do home visits work?

We can support people staying with us to attend family events and visit home when appropriate. We will work with them and their relatives to ensure possible risks are managed and that everyone is supported.

What is your visitation policy?

Family and friends can visit and participate in activities at the service, but this will need to be requested and planned in advance. We do allow child visits, subject to risk assessment and pre-planning.

Will I be involved and kept up to date with my loved one’s care and wellbeing?

Yes, we make every effort to keep the loved ones of our patients involved in their care. Family members can phone at any point for updates, provided that the patient’s consent has been given for information to be shared.

Will my loved one be able to have a phone or call me?

We have incoming phone lines at various points around the property, which can be used by people staying with us at any time. In addition, we can support them to use their own mobile phone, where appropriate and risk assessed.

What type of things are families expected to provide, and what is provided by the hospital?

Families are not expected to provide anything for their loved ones, unless they want to. Meals are provided by our catering team. Families are able to provide toiletries and clothing if they wish to.

What are the bedrooms like?

Bedrooms are all furnished, and people staying with us can be supported to personalise them to suit their needs and wishes. However, some of the furniture has been purchased to suit the needs of the service specification it is fitted, and therefore cannot be removed.

Are external doors kept locked?

Due to the nature of the site, external doors are kept locked. All the gates to our secure garden are locked, although everyone can access the secure garden with staff support.

What do service users eat and how do meal times work?

We have a catering team who prepare meals three times a day. People staying with us are supported to choose what they want to eat at mealtime, and there is always a choice available. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

How does laundry work?

We have industrial laundry services on-site. People staying with us are encouraged to use these facilities, with staff support.

Is there anything they can’t bring or have?

We would ask that people do not bring valuables such as family heirlooms to the site, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed, for example, scissors, medications, and razors. We will provide a list of banned and restricted items prior to admission.

Are pets allowed?

Unfortunately no, pets are not allowed.

How do activities work?

The people we support have tailored activities planners, and our dedicated team will support them to engage in a variety of pursuits, including therapeutic activities and daily living tasks. This may include visits into the community.

Do service users and families have an input into the service user’s care plans?

We work with external healthcare professionals, family members and the people we support to develop care plans which are in the best interests of our patients. Care plans are regularly reviewed, and family members are welcome to offer input, where this is appropriate and the patient has given consent.

What are the car parking facilities?

We have limited on-site parking, although there is on-street parking located immediately next to the hospital.

What is the smoking policy? Can service users buy cigarettes?

Ty Cwm Rhondda is a non-smoking site. However, those staying with us are allowed to smoke pre-approved vapes in their bedrooms and on the grounds.

How is treatment accessed and funded?

We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.


David's story

Welsh location guide

How to make a referral

Our customer service centre provides 24/7 support for NHS mental health enquiries and referrals. Our customer referral co-ordinators can support you from your first call right through to the enquiry conclusion, providing updates throughout the process. We offer 24/7 crisis referrals, fast access to bed availability and placements, and a single access point for end-to-end enquiry management.

Call Us
Tap on a number to call
Make a referral