Priory Aire House

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About this location

Aire House is located in Harrogate, North Yorkshire. It offers residential support to eight males and females with a primary learning disability diagnosis, and a range of other needs.

Our team are dedicated to improving the health and wellbeing of the people we support, by providing a service that enables individuals to develop their independent skills and create an environment where they feel valued and positive. We want to help each person we care for to live a fulfilled life and enable them to visit places and complete tasks, which they may have thought they were not able to do.

We can also support autistic people, and individuals who have difficulties with communication.

Services at a glance

There are a total of eight bedrooms at the site. Of these:
8 bedrooms located over 5 floors
2 of which are en-suite bedrooms

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Aire House 6 Westcliffe Grove Harrogate Yorkshire HG2 0PL

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About our service

Our facilities and environment

The large detached, communal house is a stone-built Victorian property with lots of space, and offers a relaxed, homely environment. The accommodation is arranged over five floors.

The bedrooms are a mixture of large and medium-sized rooms and most of the rooms have double beds. In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Communal bathroom
  • Communal wet room

We also have a large garden, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating
  • Vegetable patch

We also have specialised equipment within the home, such as sensory lighting.

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms have en-suite facilities, containing either a shower or a bath.

Our approach to support

Everybody who lives at Aire House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, shopping, cooking and cleaning, financial management and maintaining family relationships.

Our support approaches at Aire House include positive behaviour support (PBS). We also have support from a local multidisciplinary team, including a PBS practitioner who visits the service. In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.

The lengths of the placements that we offer at Aire House can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Aire House has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.


We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those who pose a risk to others in communal living areas
  • Those with active suicide risks


Through our network of healthcare, residential, and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

We have successfully supported people to move from Aire House into their own home within Priory Supported Living North Yorkshire services.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Epilepsy training
  • PBS training
  • Diabetes management training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area


Aire House is located within around 15 minutes’ walk of the beautiful spa town of Harrogate. Local shops and cafes are a five minute walk around the corner, and a beautiful local park is also a few minutes’ walk away. Other nearby amenities include:

  • Supermarket
  • Restaurant
  • Shops
  • Cafe
  • Pub
  • Post office
  • Park
  • Cinema
  • Gardens

Transport links

Aire House also has excellent transport links, including:

  • Just around the corner from a bus stop with regular local services
  • Less than a mile from Harrogate bus station, with a plethora of direct buses to different nearby locations
  • Less than a mile from Harrogate train station, which operates direct trains to York, Leeds, and London

A message from our site leader

Our residents are at the heart of all we do, and we are dedicated to empowering them to lead happy and fulfilling lives. The care and support we provide sees people improve their daily living skills, maximise their independence and achieve their true potential

Aire House’s site leader

Comments from our residents and their family and friends

I had a very enjoyable visit to Aire House and met many members of staff who were most welcoming. I was shown one of the bedrooms and it was really cosy and beautifully presented. I love the feature walls - especially the woodland wall in the dining room
Family member of a person supported by Aire House Aire House

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit. For those who are unable to visit their family home, we can support your loved ones with video calls.

Can friends and families visit?

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care. Every month families are invited to a meeting at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

Will my loved one be able to have a phone or call me?

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes.

Are external doors kept locked?

Yes, the front door is locked as you would at your own home. All units are unlocked, except at night, to allow our residents to enjoy our garden and outdoor space.

What do residents eat and how do meal times work?

We offer a wide range of meals, with a choice of meat and vegetarian options. Residents, with support from our staff, are all involved in choosing the menu for the following week. Residents are supported to choose and prepare what they want to eat, whenever they like. We encourage people to maintain healthy diets with meal plans to suit their individual tastes.

How does laundry work?

Residents are given help to do their own laundry, as part of promoting independence. Our staff are on hand to offer support if and when it is required.

Who does the housekeeping and domiciliary tasks?

Staff support and encourage our residents to complete these tasks, to promote their independence. We also have a dedicated housekeeping and maintenance team at the home.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house.

How do activities work?

Activities are planned according to our residents’ choices and interests. Thorough risk assessments are conducted before any activity. Everyone has a tailored activities planner, which will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure they can have an input into the planning of activities.

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We recognise that people with a learning disability have the same aspirations and expectations as everyone else and should be empowered to achieve these. Some of our residents have sensory requirements to reduce anxieties, over-stimulation or to assist with emotional regulation, and these needs will be incorporated into their support plans.

Do residents and families have an input into the care plans?

Yes, we encourage families and extended support providers to be involved with the care plans. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. We value this important input from others where appropriate.

What are the car parking facilities?

There is both on-street and off-street parking available.

What is the smoking policy?

There is a smoking area outside for residents to smoke or to vape. We do not permit smoking indoors. Our team aim to promote healthy lifestyles and can support the people who live here with smoking cessation programmes, if they choose.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral