About this location
Almond House and Almond Mews are two striking Victorian buildings, situated side by side in a peaceful residential setting in Southport. Together, they comprise two blocks of four self-contained flats, thoughtfully adapted to combine period character with modern accessibility.
We provide specialist residential services for men and women aged 18 to 65 who are autistic, have a learning disability, and/or mental health needs, including those with more complex or physical needs.
Services at a glance
There are a total four self-contained flats, which includes:
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28/30 Norwood Avenue Southport PR9 7EG
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About our service
Our approach to support
The service is designed around medium acuity support for people who, with the right structure, relationships and encouragement, are working towards greater independence, rather than needing the highest levels of clinical or restrictive care.
Support is delivered by an experienced team, ensuring the right strategies are in place for each individual, always in favour of the least restrictive approach possible.
Person-centred support plans are co-produced with residents, their family and the professionals already involved in their care. We believe that living your life to the fullest starts with having a genuine say in your own care, so residents are supported to make their own choices, from small everyday decisions to the bigger goals they're working towards, including how they spend time in the community.
Our support approaches include:
- Positive behaviour support (PBS), following the PROACT-SCIPr-UK® framework
- Personal goal planning, reviewed regularly with each resident
The Outcomes Star™ framework also helps residents to set goals and see their own progress reflected back to them – a powerful part of living their life on their own terms.
Pathways
Almond House and Almond Mews sit within Priory's wider network of healthcare, residential and supported living services, giving every person we support a genuine pathway – not a single static placement, but a route towards greater independence over time.
Each person has a bespoke pathway plan, tailored to their needs and reviewed regularly, which might lead towards supported living, a return closer to family, or simply a fuller and more independent life within the service. For people moving on from more restrictive settings, having a clear, well-supported next step is often the single most important part of their journey, that is central to what ‘live your life’ means at Almond House and Almond Mews.
Our facilities and environment
Every space has been thought through with resident independence, dignity, and comfort in mind, because where you live should feel like it belongs to you.
Both properties benefit from ramp access and a large, shared car park at the front, along with wheelchair accessibility to the front and rear of the buildings and throughout the ground floor. Four ground-floor flats have been designed as fully accessible, supporting individuals with physical needs alongside their other requirements.
The service also provides:
- Very large secure gardens
- Room for sensory adaptations if required
- Large car park at the front of the properties for mini busses and mobility vehicles
Our team
Our highly experienced teams include a dedicated positive behaviour support (PBS) practitioner, access to clinical psychiatry input and a director of autism.
Every team member completes Priory's specialist mandatory training, along with additional autism-specific training therefore, support is genuinely tailored to the needs of each individual we care for. Above all, our team share a single purpose: helping the people we support to live their life, in whatever way that means for them.
About the local area
Southport's famous seafront and sandy beach are close by, along with the iconic Victorian pier, perfect for gentle walks, sensory breaks or simply watching the world go by. Lord Street, with its tree-lined boulevards, boutique shops and gardens, offers a calm, attractive space for community access and everyday errands.
Family and friends FAQs
How does home leave work?
We are happy to support home visits and leave, with the consent of the resident, as part of helping them live a full and connected life beyond the service.
Can friends and families visit?
Yes, we don't restrict visiting times and warmly encourage friends and family to visit. We'd just ask for advance notice where possible, to make sure it works well for everyone living at the service.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes. We keep families informed of progress and wellbeing wherever appropriate, and families are always welcome to call or visit to catch up on how things are going.
What are the bedrooms like?
Every bedroom is comfortable and welcoming, and can be personalised to reflect the individual living there, because it's their home, and it should feel like it.
Are external doors kept locked?
Yes, our external doors are kept locked to ensure the safety of our residents. However, every resident will be risk assessed to determine the level of security needed to keep them safe.
What do residents eat and how do meal times work?
Residents are supported to choose and help prepare their own meals, with a focus on a well-balanced diet. Getting involved in the kitchen, where residents are able to, is part of building everyday life skills, not just eating.
How does laundry work?
Our staff team support residents to their own laundry and this is treated like an activity. We will always ensure residents have clean bedding and clothing.
Who does the housekeeping and domiciliary tasks?
We have a housekeeper who ensures the service is maintained. We also encourage the people we support to engage in domestic tasks, and life skills.
Is there anything they can’t bring or have?
Residents are not allowed to bring illegal substances onto the premises. Other items that may pose a hazard may be restricted, subject to a risk assessment.
How do activities work?
Everyone has their own personalised activities planner, built around what's genuinely meaningful and enjoyable to them. Our team organise a range of activities both at the service and out in the community, in line with our live your life approach.
How will residents be supported with their behavioural needs?
Our PBS practitioner works with each resident to understand their needs and put the right support in place, with an individual PBS plan and staff trained in the correct strategies. We follow the PROACT-SCIPr-UK® framework, which favours the least restrictive practice possible, always working towards restraint reduction, not relying on it.
Do residents and families have an input into the care plans?
Yes. We encourage families and any wider support providers to be involved in care planning wherever appropriate, and residents are supported to play an active role in shaping their own support so it genuinely reflects what they want.
What are the car parking facilities?
On street parking is available.
What is the smoking policy?
Residents can smoke in a designated outdoor smoking area. Smoking, including vaping, is not permitted inside the building.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.