Priory Anchor House

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About this location

Anchor House is located in a quiet street in Parkstone, in Poole, Dorset. It offers residential support for seven adult males and females with a learning disability. Our home has been specially designed in order to make the space as comfortable and welcoming as possible.

We provide person-centred care and support, tailored to the needs of each individual who stays with us. We want to support people with their health and communication needs, enabling them to lead happy and fulfilling lives.

Services at a glance

There are a total of seven bedrooms at the site. Of these:
3 are en-suite bedrooms
4 are on the ground floor
3 are on the 1st floor

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Anchor House 1 Evering Avenue Parkstone Poole Dorset BH12 4JF

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About our service

Our facilities and environment

Our large detached, communal bungalow has lots of space and offers a relaxed, homely environment. In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Utility room

We also have a very large garden, complete with:

  • Patio
  • Communal seating
  • Wheelchair access
  • A wheelchair swing
  • Flower beds

We also have specialised equipment within the home, such as overhead hoists, to help us meet the needs of the people we support.

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms have en-suite facilities, containing either a shower, bath or wet room.

In addition, our ground floor bedrooms are wheelchair accessible and Disability Discrimination Act (DDA) compliant.

Our approach to support

Everybody who lives at Anchor House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out into the community, personal care, cooking and cleaning, and maintaining family relationships.

The lengths of the placements that we offer at Anchor House can be short-term, medium-term or long-term residential, depending on the needs of each person.


Everyone who lives at Anchor House has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those under the age of 18
  • Those who pose a risk to others in communal living areas
  • Those with severe behaviours that challenge


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Senior support workers
  • Support workers

Our team receives specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Epilepsy training
  • Dysphagia training
  • Emergency first aid at work training (EFAW)
  • Percutaneous endoscopic gastrostomy (PEG) training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area


Anchor House is located close to a number of amenities including:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Nature reserve/national park
  • Church

Transport links

Anchor House also has excellent transport links, including:

  • A local bus stop just outside the home, with regular services to nearby Poole and Bournemouth
  • A convenient location with good access to main roads

A message from our site leader

Anchor House is a small, happy family home with dedicated staff who go the extra mile to ensure the health and wellbeing of all of our residents

Anchor House’s site leader

Comments from our residents and their family and friends

A small, friendly, family home providing excellent care. Just what we always wanted for our daughter. Anchor House is a 'top team', the staff and management are consistent and knowledgeable
Family member of person supported by Anchor House Anchor House

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Can friends and families visit?

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care. Every month you will be invited to a meeting at the home, where you will meet with the resident’s support team and hear about recent happenings at the home. We can also arrange more regular catch-ups if you’d prefer, either in person or via telephone, to ensure you are kept informed.

Will my loved one be able to have a phone or call me?

Everyone who stays with us will be able to call their loved ones any time, via phone or video call.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes.

Are external doors kept locked?

Our external doors are kept locked. However, we always operate in the least restrictive way possible, and residents are able to enjoy our garden and outdoor space. There is a keypad lock on the front door for the safety of the residents.

What do residents eat and how do meal times work?

We offer a wide range of meals, with a choice of meat and vegetarian options. Residents are supported to choose and prepare what they want to eat, whenever they like. We encourage people to maintain healthy diets, with meal plans to suit their individual tastes.

How does laundry work?

At Anchor House, all laundry is completed by our staff team, or our residents if they are able to.

Who does the housekeeping and domiciliary tasks?

Staff support and encourage our residents to complete these tasks, to promote their independence. We also have a dedicated housekeeping and maintenance team at the home.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. People can have their own belongings in their bedroom and we keep an inventory of items. We have a safe where any valuables can be kept.

How do activities work?

Activities are planned according to residents’ choices and interests. Thorough risk assessments are conducted before any activity. Everyone has a tailored activities planner. This will include both in-house activities, as well as visits into the community. Their key worker may use a variety of communication tools to ensure they can have an input into the planning of activities.

Do residents and families have an input into the care plans?

We encourage families and extended support providers to be involved with support plans. We work collaboratively to co-produce plans, tailored to the needs of the individual and value input from others where appropriate.

What are the car parking facilities?

There is a car park on-site, which is free of charge.

What is the smoking policy?

We have a designated area in the garden for residents to smoke or to vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. However, we do promote healthy lifestyles and can support residents with smoking cessation programmes.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

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Make a referral