Priory Arbour Street

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About this location

Arbour Street is a semi-detached Victorian house, located on a quiet road, very close to Southport city centre. It offers residential support for three adults with a learning disability, who may also be on the autism spectrum.

Our team are dedicated to helping people to develop the skills necessary for a future where they can live as independently as possible.

Services at a glance

There are a total of three bedrooms at the site. Of these:
3 are on the 1st floor

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Arbour Street 53 Arbour Street Southport PR8 6SQ

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About our service

Our facilities and environment

Our main semi-detached, house has lots of space and offers a relaxed, homely environment. On the ground floor, there is a kitchen, dining room, lounge and activity room. The three bedrooms are situated on the first floor and they all have access to a communal bathroom.

In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Well-equipped activities room
  • Utility room
  • Communal wet room
  • Communal bathroom

We also have a very large garden, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating

We also have specialised equipment within the home, such as low arousal furniture, to help us to meet the needs of the people we support.

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes.

Our approach to support

Everybody who lives at Arbour Street has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care.

We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out into the community, personal care, cooking and cleaning, and maintaining family relationships.

Our support approaches at Arbour Street include:

  • Positive behaviour support (PBS)
  • Speech and language therapy (SaLT)

We also have support from a local multidisciplinary team (MDT), who have all been trained in PBS. In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.

The lengths of the placements that we offer at Arbour Street can be transitional, medium-term or long-term residential, depending on the needs of each person.


Everyone who lives at Arbour Street has their own personalised activities planner, and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community, attending health appointments and keeping in contact with their loved ones. We also have excellent links to local colleges and links to opportunities for work placements for our residents.

Exclusion profile

  • Those who pose a risk to others in communal living areas


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

We work closely with Ryelands, a Priory Supported Living Lancashire service in Preston.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Makaton training
  • Epilepsy training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area


Arbour Street is situated in a quiet area, not far from Southport city centre. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Beach
  • Cinema

Transport links

Arbour Street also has excellent transport links, including:

  • A local bus stop just outside the home
  • A local train station
  • A convenient location, within walking distance of the city centre

A message from our site leader

Our service is operated by a friendly and dedicated staff team who are passionate about helping people to acquire and develop skills that will allow them to live more independently in the future

Arbour Street’s site leader

Comments from our residents and their family and friends

You have helped me to understand myself better and become more confident and happy
Person supported by Arbour Street Arbour Street

Family and friends FAQs

How does home leave work?

We support our residents to keep in touch with their loved ones by facilitating home visits, family days out and events. We ensure that, where possible, we fully manage any potential risks by closely working with relatives and loved ones.

Can friends and families visit?

Arbour Street is welcoming family and friends to come and spend time with their loved ones. We can facilitate both indoor and outdoor visits. Our lovely back garden is perfect for catching some sun in the summer. Unfortunately, we cannot cater for overnight stays.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we keep in regular contact with all family and friends of our residents. This is done by either telephone or visits to Arbour House. We provide a full update on the people we care for.

Will my loved one be able to have a phone or call me?

Everyone who stays with us will be able to call their loved ones any time, via phone or video call. We have multiple cordless phones at different points around the house, which can be accessed at all times by the people we support. Some residents choose to have their own mobile phones and staff safely support them to use these.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Residents can decide the type of furniture they would like to have in their rooms, as well as choosing colours and themes for wall decorations.

Are external doors kept locked?

Our external doors are kept locked. However, we always operate in the least restrictive way possible, and residents are able to enjoy our garden and outdoor space.

What do residents eat and how do meal times work?

All our residents meet at the end of each week and, with support from staff, they choose their preferred meals and create a food menu for the week ahead. Residents are encouraged to follow any specific dietary requirements and families are asked for advice when it comes to preferred meals.

How does laundry work?

Residents are supported to do their own laundry, as part of promoting independence. There is a communal washing machine and tumble dryer, which is accessible for everyone.

Who does the housekeeping and domiciliary tasks?

Our residents take pride in looking after their environment and our staff support them with this. We also support people to complete household tasks, from cleaning their own bedrooms to maintaining a good level of cleanliness throughout all communal areas.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house.

How do activities work?

All the people that we support have a person-centred support plan which includes all the activities that they prefer to do. Our key workers support them to design a weekly tailored activity planner and they are risk assessed so people are able to safely enjoy their chosen activities.

How will residents be supported with their behavioural needs?

The staff team have a positive approach when it comes to managing the behavioural needs of our residents. Any agreed interventions and practices are well described within each individual's support plan. External professionals and families are also involved in prescribing the correct and safe practices. Additional measures such as pro re nata (PRN) medication may be required.

Do residents and families have an input into the care plans?

We actively encourage and support all of our residents to participate in the writing of their own care plans. If people are unable to make important decisions in regards to their care, families and external professionals such as GPs, social workers and advocates, are involved in designing the support plans with them. All our documentation is reviewed regularly and any changes are recorded as soon as they happen.

What are the car parking facilities?

There is no off-road parking, however, there is free parking on the road.

What is the smoking policy?

Arbour Street is a non-smoking site, however, our residents can use the smoking area in the back garden.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral