Priory Bromyard Road

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About this location

Bromyard Road is located in St Johns, a small suburb in Worcester. Our home is a residential service for six females who have mental health needs or are autistic, with our support being specifically designed to support those who have a personality disorder. We are on a quiet street, near the town centre.

Our team are dedicated to supporting our residents to develop their skills so they can enjoy a happy, healthy and independent life, back in the community.

We can also support those who have:

  • A learning disability
  • Schizophrenia
  • Bipolar disorder

Services at a glance

There are a total of six bedrooms at the site. Of these:
6 have en-suite facilities
1 is on the ground floor
Female only home

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Bromyard Road 95 Bromyard Road Worcester WR2 5BZ

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About our service

Our facilities and environment

The home is a Victorian villa split across four floors, with amazing views of the garden and surrounding area. There are six bedrooms across three floors, all with en-suite facilities with showers. One of the bedrooms is on the ground floor.

Residents also enjoy using the communal kitchen, lounge and conservatory, which has a beautiful aquarium. In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Conservatory

We also have our own garden, complete with:

  • Secure fencing
  • Communal seating
  • Barbecue area

In addition, we have a site vehicle to help us to meet the needs of the people we support.

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms have en-suite facilities, containing a shower.

Our approach to support

Everybody who lives at Bromyard Road has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, managing finances and maintaining family relationships.

Our support approaches at Bromyard Road includes:

  • Positive behaviour support (PBS)
  • Talking therapies
  • Mindfulness

We also have support from a local multidisciplinary team to offer these services, who we have close links with. In addition, we use tools such as the Outcomes Star™, including the Recovery Star and Life Star, to support our residents to achieve their goals.

The lengths of the placements that we offer at Bromyard Road can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Bromyard Road has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those who pose a risk to others in communal living areas
  • Those with alcohol or substance addiction
  • Those with mobility issues, as the house is not wheelchair accessible
  • Males, as we are a female-only home


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Bromyard Road can support people to step down from inpatient hospital settings. In addition, we have close links with Priory Supported Living The Shires, enabling our residents to move on to greater independence as and when they are ready.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers

The team at our home receive specialist staff training, designed to meet the needs of each individual we support. We are very proud of our training regime; all staff are encouraged to attend specialist face-to-face and vocational training and all mandatory training levels are above 95%.

We are also very proud of the way that staff support each other with any changes in the support needs of our residents. These changes in needs are met immediately which is down to good communication and confidence from all the staff.

Our team receive training in:

  • Schizophrenia training
  • Personality disorder training
  • Mental health level 2 training
  • Diabetes management training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Learn more about support at Bromyard Road

Welcome to Bromyard Road
Residential mental health services video

About the local area


Bromyard Road is within walking distance of Worcester city centre. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • GP Surgery
  • Nature reserve
  • Pharmacy
  • Museum

Transport links

Bromyard Road also has excellent transport links, including:

  • Local bus route that runs every fifteen minutes
  • Local reliable taxi company
  • Train station in Worcester accessing the west coast and rest of Country Rail network

A message from our site leader

The staff team at Bromyard Road value our residents and see them as individuals. We build supportive relationships for our colleagues and the women who use our service. We provide compassionate care with dignity and support the people we care for to reach their goals. We work hard to develop support networks and promote independence to help our residents gain autonomy in their lives now and when they move on to their new homes in the community in the future.

Bromyard Road’s site leader

Comments from our residents and their family and friends

I love living at Bromyard Road. The staff are great and have helped me in so many ways; from learning new skills such as cooking, taking responsibility for my medication and budgeting my money, to support in helping me discover new hobbies and activities.
Person supported by Bromyard Road Bromyard Road
I can't praise them enough, it's the best place my relative has lived. It's wonderful what the staff have done to support them.
Relative of person supported byBromyard Road Bromyard Road

Resident stories

Read the stories of our residents, to find out how we have supported them to achieve positive outcomes.

Donna's story - Bromyard Road

Donna has a learning disability and anxiety. She came to Bromyard Road from a hospital setting, and has since achieved a number of amazing outcomes.

Donna's story

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit home. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. Visiting plans are in place for all residents and have been personalised to them in regard to those who have family/ friends who wish to visit.

Can friends and families visit?

Family and friends are welcome to visit and participate in activities at the service. We do ask that we are informed in advance of all visits as some residents may become stressed or anxious when unknown visitors arrive. Unfortunately, we cannot cater for visitors to stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, families are always kept up to date with what is happening at the service and what is progressing with their loved one’s care and support.

Will my loved one be able to have a phone or call me?

The home has a landline that can be used by everyone that uses the service at any time.

What are the bedrooms like?

All our bedrooms are fully furnished with neutral décor. Residents who use the service are supported to personalise their bedrooms to meet their own tastes, and can bring furnishings and personal items. We encourage the residents at Bromyard Road to care for their home as their home, people are involved in redecorations of communal and their own areas in choices of paint or wallpaper and the choosing and purchasing of new furniture to truly make the service feel homely for the people living here.

Are external doors kept locked?

Yes, external doors are locked at night times for safety. We have a keypad on the front door the code of which is given to residents as we are not a locked service.

What do residents eat and how do meal times work?

Residents will cook for themselves, and support is offered if they require it. There is a large kitchen dining area at the home. A weekly food budget is provided, and staff will support the people in our care who use the service to plan a weekly food menu and shopping list that is varied and balanced and consists of nutritious food. Staff will ensure that residents receive adequate fluids to maintain healthy hydration. A needs assessment will also be carried out to ensure all requirements are considered.

How does laundry work?

Most of our residents are independent so would complete laundry tasks themselves, however staff are always on hand to prompt and assist with these duties when needed. Every aspect of the home is person-centred and tailored to the individual’s needs.

Who does the housekeeping and domiciliary tasks?

Most of our residents are independent so would complete housekeeping and domiciliary tasks themselves, however staff are always on hand to prompt and assist with these duties when needed.

Is there anything they can’t bring or have?

We ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products, and lighters.

How do activities work?

Each resident will have their share of the sites activity budget to enable them to do activities that they choose. Staff will support them with these activities. We always celebrate achievements, including those attained by staff and the people we support. These may include barbecues, birthday parties, International Women’s Day, Mental Health Awareness week. At Bromyard Road we love to party!

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

Do residents and families have an input into the care plans?

We actively encourage our residents and their family members to have input into their care plans. All staff have good knowledge of the people we support, and new staff are encouraged, during their induction period, to read individual support plans. This promotes people working alongside our individuals in the best possible way, in the way they prefer and choose.

What are the car parking facilities?

Unfortunately, there are no car parking facilities on-site, as our drive will only accommodate our site vehicles. There is some on-street parking on the neighbouring roads.

What is the smoking policy?

We have a designated area in the garden for residents to smoke or to vape.

What are your fees and how are they funded?

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral