Priory Brooke House

Call Us
Tap on a number to call
Make a referral

About this location

Brooke House is located on a quiet street, near to Southampton city centre. The service offers 24-hour specialist residential support for nine males and females who are autistic or have a learning disability.

Our team are dedicated to encouraging people to develop their life skills, social confidence and empower them to be as independent as possible. Focusing on the unique strengths, wishes and aspirations of each individual, we want to develop person-centred plans tailored to achieving their desired outcomes.

We can also support people who have:
  • Difficulties with communication
  • Conditions such as diabetes
  • Mental health conditions, such as schizophrenia, a personality disorder, or a hoarding disorder

Services at a glance

There are a total of nine bedrooms at the site. Of these:
8 are located in the main house
1 is a self-contained flat
1 is on the ground floor
1 has an en-suite bedroom

Contact us

Brooke House 123 Millbrook Road East Freemantle Southampton Hampshire SO15 1HQ

Click here to enable this content

About our service

Our facilities and environment

Brooke House is a large, detached, Edwardian property. There are eight bedrooms in the main house, all of which have access to the shared communal facilities. To the rear of the property, there is also a self-contained studio-style flat, with direct access to our shared garden area. The studio flat has a separate kitchen and bathroom.

In summary, we offer:

  • A large communal lounge
  • Kitchen and dining room
  • Activities room
  • Laundry room
  • Communal bathrooms

There are also two offices and a staff sleep-in room. We also have a large garden, complete with:

  • Secure fencing
  • Lawn
  • Seating area
  • Shed
  • Shelter
  • barbecue area

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms are fully furnished and have robust, low arousal furniture.

Our approach to support

Everyone who lives at Brooke House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as planning for the future, life skills development, personal care, cooking and cleaning, and going out in the community.

We take a person centred, asset-based approach to support, focusing on people’s strengths, wishes and aspirations. We can provide positive behaviour support (PBS) and use tools such as the Outcomes Star™ to support our residents to achieve their goals.

The lengths of the placements that we offer at Brooke House can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Brooke House has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • People under the age of 18
  • People who pose a risk to others in communal living areas
  • People who require dementia care


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers

Our team receives specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Diabetes management training
  • Mental health awareness training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

Call Us
Tap on a number to call
Make a referral

About the local area


Brooke House is conveniently located near to the city centre, and close to a variety of amenities. These include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Bowling alley
  • Westquay Shopping Centre
  • Marlands Shopping Centre

Transport links

Brooke House also has excellent transport links, including:

  • Easy access to Southampton city centre
  • Close to Southampton Central train station
  • Close to a number of bus stops, offering local bus routes

A message from our site leader

Brooke house is a welcoming home, which supports amazing people to live their lives to the fullest potential.

Brooke House’s site leader

Comments from our residents and their family and friends

Brooke House has been the best care home I have lived in. The staff are friendly and supportive, and the house is really homely.
Person supported by Brooke House Brooke House

Family and friends FAQs

How does home leave work?

Any resident is welcome to take home leave; this can be supported with staff if necessary.

Can friends and families visit?

At Brooke House, we have an open-door policy so family and friends can visit anytime. However, we do encourage people to let us know in advance, so residents are aware of who is coming into their home.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

We will provide regular updates regarding your loved ones. This can be in person, via telephone, virtual meetings or attending residents’ reviews.

Will my loved one be able to have a phone or call me?

Family and friends can call at any time - we have staff available 24 hours a day to take calls. We also encourage residents to have their own mobile phones, where appropriate.

What are the bedrooms like?

Each resident has their own bedroom, all of which are fully furnished with soft furnishings and new bedding. However, should a resident wish to bring their own furniture with them, they are able to do this. Residents are encouraged to decorate their rooms to their own tastes, including room colour, pictures and arranging furniture in a way they choose.

Are external doors kept locked?

There is key pad system in place for the safety of residents. Where there are no restrictions necessary, residents will have the door code.

What do residents eat and how do meal times work?

Residents are supported to choose and prepare what they want to eat, whenever they like. However, if there are any concerns around mealtimes, such as the preparation of food, our staff will provide support. Our team will also liaise with nutritionists and family members to make sure that we can cater for special dietary needs.

How does laundry work?

The service has its own laundry room, separate to the other facilities in the home. Each resident has their clothing washed separately. Where they are able to, we encourage our residents to participate in washing their own clothes and completing other household tasks. However, for those where this is not possible, staff are on hand every day to wash clothes and perform other domestic chores.

Who does the housekeeping and domiciliary tasks?

Residents are encouraged to do as much as they are able to for themselves, but staff are on hand to assist where required.

Is there anything they can’t bring or have?

Residents have an inventory of their belongings, and these are not communal items. As new items are brought into the service, they are added to the inventory.

How do activities work?

At Brooke House, we encourage people to get involved in activities, both in-house and in their local community. Some of our in-house activities include baking, card and board games, arts and crafts, playing pool, karaoke, movie nights, puzzles, barbecues and garden games, such as swing ball and croquet.

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. Our approach is to adopt the least restrictive approach to behavioural support, with individuals having personally tailored PBS plans.

Do residents and families have an input into the care plans?

Where appropriate, families are actively encouraged to be involved in our residents’ care plans. They are the ones that know the person best and are therefore, able to provide the most insightful information regarding how best to deliver support.

What are the car parking facilities?

There are a couple of car parking spaces to the front of the property, but the main parking is on street.

What is the smoking policy?

Brooke House is a smoke free property, however, we do have a designated smoking shelter in the back garden for people who do wish to smoke.

What are your fees and how are they funded?

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
Tap on a number to call
Make a referral