Priory Cragston Court

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About this location

Cragston Court is located in Blakelaw, a suburb of Newcastle-upon-Tyne. It is a 20 bed residential service, offering  nurse-led rehabilitation programmes for people living with enduring mental health conditions. We support people coming to us from a hospital environment, and those stepping up from another community placement or their own homes.

Our team are dedicated to supporting the people we care for to maximise their independence, enhance the quality of their day-to-day living and ultimately enable them to live in a community setting.

We can also support those who have:

  • Mild to moderate behaviour that may challenge
  • A forensic background
  • Additional health needs

Services at a glance

There are a total of 20 bedrooms at the site. Of these:
20 are en-suite bedrooms
20 are on the ground floor

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Cragston Court Sunnyway Blakelaw Newcastle-upon-Tyne NE5 3SD

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About our service

Our facilities and environment

We support our residents within a single-story, communal home, which is spacious and offers a relaxed, homely environment. The home is purpose-built, and offers a range of facilities.

All of the bedrooms are on the ground floor and all have en-suite facilities. Five of the bedrooms have activities of daily living (ADL) kitchenettes in them to support people to develop their skills. Ten of the bedrooms have patio doors leading directly onto the beautiful gardens.

In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Well-equipped activities room
  • Quiet room
  • Communal bathroom
  • Communal wet room
  • Conservatory

We also have a very large garden, complete with:

  • Lawn
  • Patio
  • Communal seating
  • Shelter
  • Wheelchair access

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms have:

  • En-suite facilities, containing a shower
  • Wheelchair access
  • Activities of daily living (ADL) kitchenettes

Our approach to support

Everybody who lives at Cragston Court has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

Our support approaches at Cragston Court include on-site nursing, delivered by registered mental health nurses. We also have close links with a local multidisciplinary team, enabling us to offer further support services to our residents. We also use tools such as the Outcomes Star™, including the Recovery Star, to support the people who live here to achieve their goals.

The lengths of the placements that we offer at Cragston Court can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Cragston Court has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.


We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those who pose a risk to others in communal living areas
  • Those who are unable to live in a mixed gender environment


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers
  • Nurses
  • Cook
  • Maintenance team
  • Administrator

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Epilepsy training
  • Mental health needs training
  • Diabetes management training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential mental health services video

About the local area


Cragston Court has a number of amenities nearby including:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema

Transport links

Cragston Court also has excellent transport links, including:

  • A bus stop on the road outside Cragston Court with regular local transport links
  • Newcastle train station is 11 Minutes by car and 30 minute bus ride
  • A short drive from the A1

Comments from our residents and their family and friends

If I won the lottery, I would still want to live at Cragston Court
Person supported by Cragston Court Cragston Court

Family and friends FAQs

How does home leave work?

person supported by Cragston Court

Can friends and families visit?

Family and friends are welcome to visit and be involved in activities, in line with our resident’s wishes. Cragston Court has its own quiet room where residents can have privacy with their loved ones, away from the communal areas, where needed. Unfortunately, we cannot cater for family members to stay overnight at the home.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

We are happy to keep family involved, where appropriate, and with the person's consent. If the person does not have the capacity to consent, we will involve their family where it is deemed in their best interest. We are happy to discuss on an individual basis the best way to keep loved ones involved.

Will my loved one be able to have a phone or call me?

Many residents have their own mobile phones, unless there are any restrictions around this, and are able to maintain contact themselves. The service is also equipped with landlines with cordless phones so that residents can also use these. We also support with making phone calls and video calls, where needed.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. We will support individuals to bring their own furniture and personal belongings where possible, to make their room their own space where they feel comfortable.

Are external doors kept locked?

Our front door is kept locked, for security reasons. However, it does open from the inside with a press of the button that anyone can use, but is locked with a key pad on the outside to keep unwanted visitors out.

What do residents eat and how do meal times work?

Food is catered for by our on-site cook, and we also have kitchen areas that residents can make use of. The people who live here, with support from our staff, are all involved in planning their meals. In addition to the main meals, residents are supported to choose and prepare what they want to eat, whenever they like. We encourage people to maintain healthy diets with meal plans to suit their individual tastes, and also can cater for dietary requirements.

How does laundry work?

Cragston Court has a utility room with laundry facilities, which residents make use of either independently or with support. Our team will ensure that residents always have access to clean clothes and bedding

Who does the housekeeping and domiciliary tasks?

Our housekeeper manages the overall cleanliness and domiciliary tasks within the home. In addition, we encourage residents to develop their daily living skills, including maintaining their rooms, where this is in line with their recovery plans. Our staff team are also on hand to provide support where it is needed.

Is there anything they can’t bring or have?

We may place restrictions on some items where the risks cannot be appropriately managed. This will be discussed on an individual basis.

How do activities work?

Each resident has a primary nurse and support staff assigned to look after them. Their activities, both in-house and in the community, are discussed with them during their regular care meetings, and plans are recorded in each resident’s monthly activities planner. Their individual plans will be displayed in their bedroom, and are able to be changed if this is what the resident chooses.

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. Each residents care plans will reflect this proactive approach, and we strive to meet the needs of our residents in every way, enabling them to live happy and fulfilled lives. We also use a traffic light system, where this is needed.

Do residents and families have an input into the care plans?

We work with the individual and their care team to develop support plans through assessments and pre-admission discussions. Where appropriate, and with consent or where it is deemed in the individual's best interest, we are happy to involve family members in this process. Care and support plans are reviewed on a regular basis and updated, as needed.

What are the car parking facilities?

Cragston Court has its own parking facilities, and can offer ample off-road parking.

What is the smoking policy?

Smoking is not allowed within the home, and this includes vapes. We have a designated smoking area, with a shelter, in our garden. Residents are able to buy cigarettes or vapes at the shops, as this is their choice. We can also support residents with smoking cessation programmes, if this is something they want to work on.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral