Priory Devonshire Road

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About this location

Devonshire Road is located in Palmers Green in the London Borough of Enfield. It offers residential support for five adults who are autistic or have a learning disability. Devonshire Road is an Edwardian house located on a quiet side road a few minutes away from local shops, community centres and public transport.

Our team are dedicated to providing a safe, person-centred environment for the people who live there. People are supported to be active members of their community and involved in the running of their home.

Devonshire Road is also able to support those who have mental health needs and physical disabilities.

Services at a glance

There are a total of five bedrooms at the site. Of these:
1 has en-suite facilities
1 is on the ground floor

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Devonshire Road 43 Devonshire Road Palmers Green London N13 4QU

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About our service

Our facilities and environment

Devonshire Road is set in a terraced house off the high street in Palmers Green. The home has plenty of space, and offers five bedrooms and a variety of communal spaces, including a communal lounge, dining room, a bathroom and a wet room.

The ground floor bedroom has been adapted for wheelchair access, equipped with its own en-suite wet room facilities, and the communal spaces and the garden are also wheelchair friendly.

In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Communal bathroom
  • Communal wet room

We also have a large garden, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating
  • Wheelchair access
  • Table and chairs
  • barbecue area

In addition, we have a mobility adapted site vehicle to help us to meet the needs of the people we support.

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. One of our bedrooms has en-suite facilities, containing a wet room, and has wheelchair access.

Our approach to support

Everybody who lives at Devonshire Road has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

We also have support from a local multidisciplinary team, and we use tools such as the Outcomes Star™, including the Life Star, to support our residents to achieve the things that are important to them.

The lengths of the placements that we offer at Devonshire Road can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Devonshire Road has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those with active drug and alcohol misuse issues


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes tier two handling.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area


Devonshire Road has a number of amenities nearby including:

  • Bakeries
  • Butchers
  • Shops
  • Cafés and tea rooms
  • Restaurant
  • Pub
  • Fast food and takeaways
  • Convenience stores

Transport links

Devonshire Road also has excellent transport links, including:

  • Thameslink Palmers Green Train Station, with links to Stevenage and London, which is within walking distance
  • Convenient bus routes connecting to local London underground stations
  • Devonshire Road also has its own minibus

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit. For those who are unable to visit their family home, we can support your loved ones with video calls.

Can friends and families visit?

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care. Families are regularly invited to meetings at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

Will my loved one be able to have a phone or call me?

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like, and the home has a cordless landline to make this easy for residents. In addition, we can support our residents to get their own mobile phone, where appropriate.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Some of the furniture has been purchased to suit the needs of our residents and some of it is fitted, and therefore cannot be removed.

Are external doors kept locked?

Our home has a key-coded door system. However, every resident will be risk assessed to determine the level of security needed. We have a garden area and patio where individuals can freely exit and enter the building.

What do residents eat and how do meal times work?

Residents are supported to choose and prepare what they want to eat, whenever they like. We will however support residents with any problems or concerns they may have around meal times, such as preparing their own food. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

How does laundry work?

Residents are given help to do their own laundry, as part of promoting independence, using the laundry facilities within our on-site utility room. Our staff are on hand to offer support if and when it is required. Our team will ensure that residents always have access to clean clothes and bedding.

Who does the housekeeping and domiciliary tasks?

Most of our residents undertake domiciliary tasks such as cleaning, and there is a rota in place to assign tasks. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

How do activities work?

Everyone we care for has a tailored activities planner. This will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.

How will residents be supported with their behavioural needs?

The people who live here at Devonshire Road have detailed support plans, which are regularly updated to reflect any changes. Our team strive to develop strong and meaningful working relationships with the people they support, and everyone has an assigned key worker to support them. This means that our team are attuned to the needs of the people that live here, and can respond to changes in a person’s behaviours by implementing solutions to ensure their wellbeing.

Do residents and families have an input into the care plans?

Yes, we encourage families and extended support providers to be involved with the care plans. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. We value this important input from others where appropriate.

What are the car parking facilities?

Visitors parking permits are available for on street parking.

What is the smoking policy?

We have a designated area in the garden for residents to smoke or to vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. However, we do promote healthy lifestyles and can support residents with smoking cessation programmes.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral