Priory Georgina House

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About this location

Georgina House is located near Wardown Park, in Luton, set in a quiet area near the town centre. Our home offers residential support for four males who are autistic or have a learning disability.

Our team are dedicated to providing a safe and homely environment, where the people we care for can make their own choices about the support they receive. We do everything we can to improve the health and wellbeing of our residents and as a team, we are focused on building positive outcomes for everyone. Our main ethos is respecting everyone’s individual wants, needs and cultural differences.

We can also support those who have:

  • Mental health needs
  • Moderate behaviour that may challenge
  • Communication difficulties
  • Other conditions such as epilepsy

Services at a glance

There are a total of four bedrooms at the site. Of these:
2 are en-suite bedrooms
2 are on the ground floor

Contact us

Georgina House 20 Malzeard Road Luton Bedfordshire LU3 1BD

We take the safety and experience of our patients and residents extremely seriously. We have completed our action plan addressing all the areas of concern raised by our regulators.

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About our service

Our facilities and environment

Georgina House is set in a semi-detached property from the mid-20th century, with rooms spread across the ground and first floor. There are two bedrooms on the ground floor and two on the first floor. We also offer a variety of communal areas for residents to enjoy, including a communal lounge, dining room and a communal bathroom.

In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Communal bathroom
  • Laundry room

We also have a large garden, complete with:

  • Lawn
  • Patio
  • Communal seating
  • Two sheds

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms are equipped with robust, low arousal furniture. In addition, two of our bedrooms have en-suite facilities, containing a shower.

Our approach to support

Everybody who lives at Georgina House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

We also have support from a local multidisciplinary team who offer a range of support, including positive behaviour support (PBS), psychology input, and psychiatry. In addition, we use tools such as the Outcomes Star™ and Active Support techniques to support our residents to achieve their goals.

The lengths of the placements that we offer at Georgina House can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Georgina House has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Females, as we are a male-only home


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • PBS training
  • Epilepsy awareness training
  • Autism specialist training
  • Diabetes management training
  • Mental health training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area


Georgina House is a short walk from the town centre. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Nature reserve/national park

Transport links

Georgina House also has excellent transport links, including:

  • 10 minutes’ walk to Luton train station, offering regional and national transport links
  • A variety of local bus services
  • 10 minutes’ drive from the M1

A message from our site leader

At Georgina House we strive to provide a caring and supportive home for the people we support as they are at the forefront of everything we do. Everyone is valued and respected as individuals, with each person receiving unique, person-centred care and support

Georgina House’s site leader

Comments from our residents and their family and friends

Georgina House has always provided my dear brother with a loving and stable home and the carers have always done their very best for him
Family member of a person supported by Georgina House Georgina House

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit. For those who are unable to visit their family home, we can support your loved ones with video calls.

Can friends and families visit?

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care. Families are regularly invited to meetings at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

Will my loved one be able to have a phone or call me?

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like. In addition, we can support our residents to get their own mobile phone, where appropriate.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Some of the furniture has been purchased to suit the needs of our residents and some of it is fitted, and therefore cannot be removed.

Are external doors kept locked?

Yes, due to the nature of our service, our external doors are locked. However, every resident will be risk assessed to determine the level of security needed. We have a large garden area and patio where individuals can freely exit and enter the building.

What do residents eat and how do meal times work?

Residents are supported to choose and prepare what they want to eat, whenever they like. We will however support residents with any problems or concerns they may have around meal times, such as preparing their own food. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

How does laundry work?

Residents are given help to do their own laundry, as part of promoting independence, using our on-site laundry facilities. Our staff are on hand to offer support if and when it is required. Our team will ensure that residents always have access to clean clothes and bedding.

Who does the housekeeping and domiciliary tasks?

Most of our residents undertake domiciliary tasks such as cleaning, and there is a rota in place to assign tasks. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

How do activities work?

Everyone we care for has a tailored activities planner. This will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.

How will residents be supported with their behavioural needs?

Some of our residents may have sensory needs, and require strategies to be incorporated into their care plans, which help to reduce their anxieties, over-stimulation or to assist with emotional regulation. Our team have strong working relationships with our residents, and are highly attuned to changes in their behaviours and needs. Everyone’s person-centred support plan is regularly reviewed and updated, and changes are cascaded to all staff members involved in that person’s care.

Do residents and families have an input into the care plans?

Yes, we encourage families and extended support providers to be involved with the care plans. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. We value this important input from others where appropriate.

What are the car parking facilities?

There is parking for up to three cars on the drive, and unfortunately there is no street parking.

What is the smoking policy?

We have a designated area in the garden for residents to smoke or to vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. However, we do promote healthy lifestyles and can support residents with smoking cessation programmes.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral