Priory Linden Lodge

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About this location

Linden Lodge is located in a quiet residential street in Southgate in the London Borough of Enfield. We are close to a busy and vibrant high street with good public transport links. The home provides residential support for ten people with mental health needs.

Our team provide a safe and supportive environment where individuals can progress through their care pathway in order to lead a more independent and fulfilling life. We believe that each person has different needs, interests and hobbies, which is why personal input is so important.

We can also support those who have a learning disability and difficulties with communication.

Services at a glance

There are a total of ten bedrooms at the site. Of these:
2 have en-suite facilities
5 are on the ground floor

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Linden Lodge 38a Linden Way Southgate London N14 4LU

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About our service

Our facilities and environment

Linden Lodge is set in a detached house, with the service split over two floors. We have a variety of communal rooms for residents to enjoy, which include:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Communal bathroom
  • Communal wet room

We also have a large garden, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating
  • Shelter
  • Vegetable patch

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. There are five bedrooms on the first floor and five on the ground floor, and two bedrooms have their own en-suite facilities, which include a shower.

Our approach to support

Everybody who lives at Linden Lodge has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

We also have support from a local multidisciplinary team, to provide services such as positive behaviour support (PBS), nursing and psychology. In addition, we use tools such as the Outcomes Star™ and the Recovery Model to support our residents to achieve their goals.

The lengths of the placements that we offer at Linden Lodge can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Linden Lodge has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community. Linden Lodge has close links with Priory Supported Living London and Home Counties.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Dementia training
  • PBS training
  • Diabetes management training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential mental health services video

About the local area


Linden Lodge is conveniently located in Southgate, London. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library

Transport links

Linden Lodge also has excellent transport links, including:

  • Two local train stations, Southgate and Oakwood, which are 15 minutes away
  • A local bus stop within 3 minutes’ walk
  • A short drive to the north circular road
  • A short drive from A10

A message from our site leader

Linden lodge staff have empathy, care and respect for our residents

Linden Lodge’s site leader

Comments from our residents and their family and friends

I am having a smashing time at Linden Lodge. I feel valued, listened to and I have the confidence to access the community, and enjoy my Star Wars as I am the number one fan
Person supported by Linden Lodge Linden Lodge

Resident stories

Greg's story

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit home by working closely with the resident and their relatives. This is to ensure possible risks are managed and this may mean the individual’s key worker will come along on the visit.

Can friends and families visit?

Family and friends are welcome to visit their loved one. We have lots of activities organised at the home and family members are encouraged to join in. We request that visits are planned in advance to ensure that none of our residents become stressed or anxious. Unfortunately, we cannot cater for overnight stays.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care. We will arrange the best way to keep families informed on an individual basis, where this is in line with a resident’s wishes or best interests. This could include regular catch-ups via the telephone, in person or via messaging.

Will my loved one be able to have a phone or call me?

We have a landline for telephone calls, and computers for video calls. Residents are able to use these whenever they like, and we can support them to do so.

What are the bedrooms like?

We encourage residents to decorate their bedrooms to their own tastes. They are fully furnished, and some of the furniture is fitted so cannot be removed.

Are external doors kept locked?

Yes, our external doors are locked. However, every resident will be risk assessed to see what level of security they need. We have a large garden area and courtyard where individuals can freely exit and enter the building.

What do residents eat and how do meal times work?

Every week, residents choose their own personalised menu and staff support them to prep and cook the meals. We will always offer alternative meals, as well as cater for special dietary requirements. Residents can also enjoy snacks and drinks whenever they choose, and have access to the kitchen.

How does laundry work?

Our team will ensure that residents always have access to clean clothes and bedding. We have a utility room with laundry facilities, where residents can do their washing. Help is available for anyone who needs it.

Who does the housekeeping and domiciliary tasks?

Most of our residents undertake domiciliary tasks such as cleaning, as part of a rota. They are given help if needed. All the tasks are assigned during the monthly resident meetings.

Is there anything they can’t bring or have?

Please do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. There are restrictions on some items such as non-approved drugs and medications, solvent-based products and lighters.

How do activities work?

All our residents are given a tailored activities planner, which they have input into. This will include activities which they can enjoy in the home or in the community, and be tailored around their needs, hobbies and interests.

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently.

Do residents and families have an input into the care plans?

Input into care plans is actively pursued. A variety of communication tools are used to help residents co-produce the plans so they are tailored to their needs. We value this important input from others including family members.

What are the car parking facilities?

There is free off-road parking.

What is the smoking policy?

We have a designated shelter in the garden for residents to smoke. Smoking is not allowed in the home. Residents can buy cigarettes and vapes at the shops, if this is what they choose.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral