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Priory Mount Eveswell

Specialist neurological and complex physical rehabilitation

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About this location

Mount Eveswell is a specialist neurological and complex physical rehabilitation service in Newport, South Wales, supporting adults with acquired brain injury (ABI), traumatic brain injury (TBI), stroke, spinal conditions and a range of complex neurological presentations.

Our rehabilitation approach includes physiotherapy, occupational therapy and a dedicated physiotherapy assistant, alongside regular input from a rehabilitation medicine consultant. Additional specialist input, including psychology and speech and language therapy, can be accessed externally according to individual needs.

Services at a glance

Mount Eveswell provides 16 registered places.

Complex neurological nursing, including tracheostomy, PEG and oxygen support
Respite, transitional and longer-term placements, subject to assessment
Direct referrals accepted from all funding streams, including private and case-managed referrals
Dedicated physiotherapy gym and specialist rehabilitation equipment
Prolonged disorders of consciousness (PDOC)

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Mount Eveswell 22 Eveswell Park Road Mount Eveswell Newport NP19 8GS
This location is regulated by the Care Inspectorate Wales.
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About our service

Who we support

Mount Eveswell supports adults with acquired brain injury, complex physical disabilities and a range of neurological conditions, including:

 

  • Acquired brain injury (ABI)
  • Traumatic brain injury (TBI)
  • Stroke
  • Hypoxic brain injury
  • Encephalitis and other acquired neurological conditions
  • Spinal conditions and neurological impairments affecting mobility and physical function
  • PDOC
  • Progressive neurological conditions including but not limited to Huntington's disease and Multiple Sclerosis
  • Complex physical disabilities associated with neurological injury or illness
  • Significant mobility limitations and functional impairments requiring specialist rehabilitation and support

 

We can also consider individuals with complex nursing needs, including:

 

  • Tracheostomy care
  • Percutaneous endoscopic gastrostomy (PEG) feeding
  • Oxygen therapy
  • Complex physical care and mobility support

 

We accept referrals directly from acute hospitals and other appropriate settings, including individuals requiring ongoing rehabilitation following neurological injury or illness.

Each referral is considered individually, taking account of clinical presentation, nursing requirements, rehabilitation goals, available competencies and the service's ability to safely meet the person's needs.

Our facilities and environment

Mount Eveswell provides a specialist residential rehabilitation environment designed to support individuals with neurological conditions, complex physical disabilities and ongoing nursing needs.

A key feature of the service is its dedicated physiotherapy gym, which provides space for individualised physical rehabilitation, mobility training, strengthening and functional rehabilitation programmes.

Our specialist rehabilitation equipment includes:

 

  • Physiotherapy plinths
  • Tilt table
  • Thera bike
  • Oswestry frame
  • Wheelchairs and mobility equipment
  • Additional rehabilitation equipment selected according to individual needs

Our occupational therapy activities of daily living (ADL) kitchen provides opportunities to practise everyday tasks and develop functional independence.

These environments provide opportunities for individuals to practise functional activities, develop confidence and work towards greater independence, with appropriate therapy and nursing support.

Our rehabilitation facilities are complemented by residential accommodation and communal spaces that support comfort, social interaction, wellbeing and participation in everyday activities.

Each individual's mobility, accessibility, equipment and nursing requirements are considered as part of the assessment and admission process.

Our bedrooms

Our bedrooms provide comfortable, personalised accommodation for individuals receiving neurological rehabilitation and complex nursing care.

Residents are encouraged to personalise their rooms according to their preferences, with individual care, mobility and equipment requirements considered as part of their support planning.

Our team assesses each person's physical and nursing needs to ensure their accommodation and equipment arrangements are appropriate for safe, comfortable and individualised care.

Our approach to rehabilitation

Each individual receives a personalised rehabilitation and care plan, developed collaboratively with the person, their family and relevant professionals. Rehabilitation goals are reviewed and adapted according to progress, clinical needs and individual aspirations.

Our rehabilitation approach includes:

 

  • Physical rehabilitation and mobility: Individualised physiotherapy programmes
  • Functional rehabilitation and everyday living skills: Occupational therapy input supporting assessment and development
  • Complex neurological nursing: 24-hour nursing care supporting individuals with complex neurological and physical needs
  • Neurological rehabilitation: Individualised rehabilitation
  • Positioning and physical management: Supporting safe positioning, movement, transfers and management of physical disability
  • Specialist medical oversight: Regular input from a Rehabilitation Medicine Consultant
  • Cognitive, psychological and communication support: Access to additional specialist input
  • Community participation and future planning: Supporting individuals to maintain meaningful activities, develop independence and work towards appropriate onward care or accommodation arrangements

Our physiotherapy and occupational therapy provision works alongside nursing and support staff to help incorporate rehabilitation goals into everyday care and activities.

Rehabilitation may focus on physical recovery and progression towards greater independence, maintaining function or supporting quality of life for individuals with longer-term neurological conditions.

Activities

At Mount Eveswell, meaningful activities form an important part of neurological rehabilitation, wellbeing and everyday life.

Each individual is supported to develop a personalised activities programme reflecting their interests, abilities, rehabilitation goals and personal preferences.

Activities take place within the home and local community, with opportunities to develop or maintain physical, cognitive, functional and social skills.

Depending on individual needs and abilities, activities may include cooking, household tasks, gardening, leisure activities, community outings and opportunities to explore education or employment.

Referral suitability and exclusions

Mount Eveswell considers each referral individually to determine whether the service can safely and appropriately meet the person's neurological, physical rehabilitation and nursing needs.

Our nursing provision enables us to consider individuals with complex clinical presentations, including tracheostomy care, PEG feeding and oxygen therapy, subject to individual assessment and available competencies.

Some presentations may require additional assessment, staff training or competency development before admission can be considered

We also carefully assess behavioural presentations to determine whether the individual's needs can be safely supported within a shared residential environment.

All referrals are considered in relation to clinical needs, rehabilitation goals, environmental suitability, staffing and the service's ability to provide safe and effective care.

Pathways

Our rehabilitation pathway

Acute hospital, neurological or other referral setting

↓

Specialist assessment and individualised rehabilitation planning

↓

Neurological and complex physical rehabilitation, supported by 24-hour nursing care

↓

Physiotherapy, mobility rehabilitation and functional skills development

↓

Ongoing rehabilitation, community participation and independence-focused goals

↓

Review and onward planning

↓

Return home, supported living, further rehabilitation or longer-term specialist neurological care

Not every individual will require every stage of the pathway. Rehabilitation programmes are tailored to clinical needs, personal goals and rehabilitation potential.

For some people, the focus will be on recovery and progression towards greater independence. For others, it may involve maintaining physical function, managing complex neurological needs and improving quality of life.

We work closely with residents, families, commissioners, case managers and healthcare professionals to support appropriate future care and accommodation arrangements.

Our team

Our physiotherapy team includes two part-time physiotherapists and a dedicated physiotherapy assistant, supporting individualised rehabilitation programmes focused on mobility, physical function and independence.

Occupational therapy input supports assessment and development of everyday living skills and functional rehabilitation.

Our rehabilitation medicine consultant provides regular specialist input, supporting the review of complex neurological and rehabilitation needs.

Our team includes:

 

  • Service manager
  • Deputy manager
  • Rehabilitation medicine consultant
  • Registered nurses
  • Support workers
  • Physiotherapists
  • Physiotherapy assistant
  • Occupational therapist
  • Activities co-ordinator
  • Housekeeper
  • Cook

 

We also work with external and visiting professionals, including:

  • Psychology – external or locum provision according to individual needs

  • Speech and language therapy – external, locum or community provision according to individual needs

Staff receive specialist training appropriate to the individuals we support, helping ensure complex nursing and rehabilitation needs are safely and consistently managed.

Hear from patients and experts

South Wales residential services
Priory’s nationwide network of neurorehabilitation and neurological services

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area

Amenities

Mount Eveswell's location provides opportunities for individuals to practise community access, travel, shopping, social participation and other everyday skills as part of their rehabilitation programme.

Nearby amenities include:

  • Supermarket, shops

  • Café, restaurant, pub

  • GP surgery

  • Post office

  • College, library

  • Park, beach

  • Cinema

  • Zoo, nature reserve/national park

Transport links

Mount Eveswell also has excellent transport links, including:

  • A short 10 minute drive to Newport train station

  • A reliable local taxi service

  • Our own site vehicle

  • Near to the M4, with access into England as well as further along the Welsh coastline

A message from our site leader

At Mount Eveswell, we are committed to providing a welcoming and supportive environment where specialist rehabilitation and nursing care are delivered with compassion and respect.

Our team works closely with residents, families and healthcare professionals to understand each individual's needs, support meaningful rehabilitation goals and promote independence and quality of life.

We want everyone who comes to Mount Eveswell to feel safe, valued and supported throughout their rehabilitation and care journey.

Mount Eveswell’s site leader

Comments from our residents and their family and friends

A wonderful place, more like a family than just a home
Mother of a person supported by Mount Eveswell

Rehabilitation stories at Mount Eveswell

Read Michelle's rehabilitation story

Downloads

Annual Return 2025/2026

Family and friends FAQs

How does home leave work?

We will facilitate home visits where possible. We will work with our residents and their families to ensure any home visit goes smoothly.

Can friends and families visit?

Yes, there are no restrictions, family and friends are welcome to visit.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we keep the loved ones of our residents updated on progress, where consent has been given or it is deemed to be in the resident’s best interests. We will work with families on an individual basis to decide the best way to stay in touch.

Will my loved one be able to have a phone or call me?

All our residents are supported to call their families at any time, via phone or video call. Family and friends are also able to call as often as they like.

What are the bedrooms like?

All our bedrooms are fully furnished, and residents are supported to personalise them to their individual tastes. Some of the specialist equipment within the bedrooms may not be removable, as it has been purchased to meet service specifications. However, we will support people to otherwise decorate as they please.

Are external doors kept locked?

Yes, our external doors are kept locked for safety reasons. However, every resident will be risk assessed to determine the level of security needed.

What do residents eat and how do meal times work?

We have a chef on-site who caters for our residents. Healthy and varied meals are prepared according to people’s needs and preferences, with alternatives always on offer. Our nurses and support staff will assist with any issues around mealtimes. Between meals, we also have kitchens on both floors for residents to use to make snacks or beverages independently or with support from our team

How does laundry work?

Our team will support residents to complete their laundry within our on-site facilities. We will always ensure people have access to clean clothing and bedding.

Who does the housekeeping and domiciliary tasks?

Mount Eveswell has a housekeeper, who keeps the home clean and tidy. Additionally, we do encourage our residents to carry out household tasks to develop their skills, where they are able to. We will of course provide support with these tasks, where people are unable to.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. Other items of concern will be discussed on a case-by-case basis, to ensure any risks posed can be effectively managed.

How do activities work?

Our activities team organises individual and group activities within the home and local community, working alongside nursing, therapy and support staff.

Activities may include therapeutic exercises, everyday living skills, cooking, gardening, social activities, community outings and leisure opportunities.

Where appropriate, activities contribute to physical and functional rehabilitation, helping individuals practise skills, maintain abilities and develop greater independence.

For individuals with complex neurological or physical needs, activities are adapted to support meaningful participation, comfort, wellbeing and quality of life.

How will residents be supported with their behavioural needs?

At Mount Eveswell, we recognise that acquired brain injury and neurological conditions can affect cognition, emotional wellbeing, communication and behaviour.

Our team uses individualised, proactive approaches to understand and support each person's needs, including Positive Behaviour Support principles and the PROACT-SCIPr-UK® framework.

We focus on promoting wellbeing, reducing distress and using the least restrictive approaches wherever possible.

Care plans and behavioural support strategies are regularly reviewed, with additional specialist input sought where appropriate.

All referrals involving behavioural needs are individually assessed to ensure the service can provide safe and appropriate support within its residential environment.

Do residents and families have an input into the care plans?

Support plans are regularly reviewed, and residents, where possible, can give input. We encourage family members to have a say into care plans, as long as their loved one has given their consent, or it is deemed to be in their best interests.

What are the car parking facilities?

We have a car park here at Mount Eveswell.

What is the smoking policy?

We do not permit smoking on site, we request anyone wishing to smoke does so outside of the property.

What are your fees and how are they funded?

Fees at Mount Eveswell are determined following an individual assessment of each person's rehabilitation, nursing and support needs.

We accept referrals across all funding streams, including:

  • NHS-funded placements

  • Local authority-funded placements

  • Privately funded placements

  • Insurance-funded placements

  • Case-managed placements, including those associated with personal injury claims

Our team can discuss individual requirements, assessment arrangements and indicative placement costs with commissioners, case managers, insurers, private funders and families.

For NHS or local authority-funded placements, referrals should be made through the appropriate referring organisation.

Private funders and case managers are welcome to contact our team directly to discuss assessment and admission arrangements.

How to make a referral

We welcome referrals for adults requiring specialist neurological rehabilitation at different stages of recovery, including individuals ready to transfer directly from an acute hospital setting, those requiring ongoing or longer-term rehabilitation, and individuals working towards greater independence and community discharge.

Referrals can be made through the individual’s social care team or, if relevant, their local health authority. Use the buttons below, or email your service development manager.

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Make a referral