Priory New Stead House

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About this location

New Stead House is located in the town of Redcar, in Cleveland. Our home offers residential support for 17 autistic males and females. We are located on a side road, close to the town centre and the seafront.

Our team are dedicated to helping each person we care for to have a healthy, happy and independent life. We recognise that people on the autism spectrum may have individual sensory needs, and we strive to provide the right environment for them.

We can also support those who have:

  • A learning disability
  • Difficulties with communication
  • Mild to moderate behaviours that challenge
  • Epilepsy

Services at a glance

There are a total of 17 bedrooms at the site. Of these:
12 are self-contained flats
5 have en-suite facilities
11 are on the ground floor

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New Stead House Kirkleatham Street Redcar TS10 1QR

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About our service

Our facilities and environment

New Stead House is a large, detached, two-storey house. Our property has plenty of space, and offers a relaxed, homely environment.

In the house, there are five bedrooms with en-suite bathrooms with a shower or a bath on the ground floor. On the second floor of the house, there are six self-contained flats. There are also additional six self-contained flats within the grounds.

We also have communal facilities on the ground floor of the home, which include:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Well-equipped activities room
  • Utility room
  • Sensory room
  • Communal bathroom
  • Communal wet room

We also have a garden, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating
  • Sensory garden
  • Vegetable patch
  • Sensory water play area
  • Swings
  • Trampoline

In addition, we have three site vehicles to help us to meet the needs of the people we support.

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. All of our bedrooms either have their own en-suite facilities, or are self-contained flats. All of the flats have their own bedroom, bathroom, lounge, and activities of daily living (ADL) kitchenettes.

In summary, our bedrooms have features such as:

  • En-suite facilities, containing either a shower or bath
  • ADL kitchenettes
  • Robust, low arousal furniture

Our approach to support

Everybody who lives at New Stead House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

Our support approaches at New Stead House include:

  • Positive behaviour support (PBS)
  • Occupational therapy
  • Nursing
  • Physiotherapy
  • Speech and language therapy
  • Psychology

PBS is delivered in-house through our dedicated PBS practitioner, and we also have support from a local multidisciplinary team to provide other services for the people we support. In addition, we use tools such as the Outcomes Star™, including Spectrum Star, to support our residents to achieve their goals.

The lengths of the placements that we offer at New Stead House can be transitional, medium or long-term residential, depending on the needs of each person.


Everyone who lives at New Stead House has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those who pose a risk to others in communal living areas
  • Those with active, significant self-harm risks


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced, multidisciplinary team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • PBS practitioner
  • Maintenance team
  • Administrator

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Makaton training
  • Epilepsy awareness training
  • Autism specialist training
  • PROACT-SCIPr-UK® training
  • PBS training
  • Trauma training
  • Mental health first aid training
  • Diabetes management training
  • Dysphagia awareness training
  • Administration of buccal diazepam training
  • Communication awareness training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential autism services video

About the local area


New Stead House is a short distance from the town centre of Redcar and the seafront. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Nature reserve/national park
  • Beach
  • Leisure centre
  • Swimming pool

Transport links

New Stead House also has excellent transport links, including:

  • Within a 5-minute walk of several bus stops, offering regular local services to Middlesbrough, Whitby, Redcar and other nearby towns
  • Within half a mile of Redcar Central train station, which offers direct services across the North of England, including to Darlington, York, Leeds, Huddersfield and Manchester
  • An ideal central location, providing good road access

Comments from our residents and their family and friends

I am now doing my own food shopping and cooking, which has really helped me to become more independent
Person supported by New Stead House New Stead House

Case studies

Daniel's story

Family and friends FAQs

How does home leave work?

Residents are supported based on an individualised basis, and we can support our residents to attend family events and visit their own homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported.

Can friends and families visit?

Family and friends are welcome to visit and participate in activities at the service. This may be on an individual basis or small group activities, depending on our residents’ wishes and support needs. Due to the needs of our residents, we do ask that we are informed in advance of all visits, as some residents may become stressed or anxious when unknown visitors arrive.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Family involvement is discussed on an individual basis, and with consideration to the best interest of each person. We provide a monthly newsletter about what is happening at New Stead House, and ask family to take part in scheduled feedback questionnaires. In addition, we hold individual family meetings in which families can meet with their loved one’s support team and discuss their care and progress.

Will my loved one be able to have a phone or call me?

·       Residents are supported to call or video call family members and receive calls from family as per their own individual structure and routine.

What are the bedrooms like?

All of our bedrooms are either self-contained flats or bedrooms with en-suite amenities, so everybody has their own private bathroom facilities. They will all come furnished, with robust, low arousal furniture, although we will also support residents to personalise their spaces to suit their needs and wishes.

Are external doors kept locked?

Due to the nature of the service, external doors are kept locked, to maintain our residents’ safety. However, every person staying with us will be individually assessed for any risks to see what security is needed.

What do residents eat and how do meal times work?

Residents living in one of our self-contained flats will be supported to prepare their own meals in their own ADL kitchenette, with as much support as needed. Those living in bedrooms, who make use of the shared kitchen facilities, will also be supported with their meals on an individualised basis. Our support team will ensure that our residents’ nutrition and hydration needs are met, and they can choose what food they eat, and when.

How does laundry work?

We have a utility room with laundry facilities, which residents make use of either independently or with the support of their key worker, depending on what is specified in their support plans. We support our residents to develop their independence by participating in tasks such as laundry, although we will make sure that residents always have access to clean clothes and bedding.

Who does the housekeeping and domiciliary tasks?

At New Stead House we support the people who live here to develop their independence, including taking an active role in their activities of daily living. Our dedicated team can provide support to residents, as needed, to assist them in undertaking tasks such as tidying and cleaning.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. Other items will be discussed on an individual basis, to ensure the safety of the people who live here.

How do activities work?

Activities are planned according to our residents’ choices and interests. Everyone has a tailored activities planner, which will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure they can have an input into the planning of activities.

How will residents be supported with their behavioural needs?

Our PBS practitioner spends dedicated time with our residents, to observe them and ensure their needs are being met. The practitioner also works closely with our support staff, who are also trained in PBS, to deliver the best care to the people who live here. In addition, we use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

Do residents and families have an input into the care plans?

Yes, we encourage families and extended support providers to be involved with the care plans, where this is in the resident’s best interests. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans, so they are tailored to their needs. We value important input from others, where appropriate.

What are the car parking facilities?

There is some off-road parking at New Stead House. There are also parking spaces on the road outside, which are free for up to two hours.

What is the smoking policy?

We do not permit smoking inside, and we have a dedicated sheltered smoking area on the grounds. Residents can be supported to purchase cigarettes or vapes, as this is their choice, although we can also provide support with smoking cessation programmes, where this is desired.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

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Make a referral