Priory Oaklands

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About this location

Oaklands is a residential service, located in Derby, which supports eight males and female with mental health needs. We are located in a suburban location on the outskirts of the city centre, just off a main road.

Our team are dedicated to improving the health and wellbeing of the people we support, helping them to achieve positive outcomes. We want to help each person we care for to have a healthy, happy and independent life, within a safe and welcoming home.

We can also support those who have:

  • A mild learning disability
  • Difficulties with communication
  • A forensic background

Services at a glance

There are a total of eight bedrooms at the site. Of these:
2 are on the ground floor

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Oaklands 87 Burton Road Derby DE1 1TJ

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About our service

Our facilities and environment

Oaklands is a detached Victorian House, which provides a homely environment for our residents. The bedrooms are split across three floors, with two being on the ground floor.

We also have a variety of communal spaces, including:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Utility room
  • Communal bathroom
  • Communal wet room

We also have a garden, complete with:

  • Patio
  • Communal seating
  • Shelter

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms have robust, low arousal furniture, fitted sinks and vanity cases.

Our approach to support

Everybody who lives at Oaklands has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

Our support approaches at Oaklands include:

  • Positive behaviour support (PBS)
  • Occupational therapy
  • Nursing
  • Physiotherapy
  • Speech and language therapy
  • Psychology

We also have support from a local multidisciplinary team to offer these services. In addition, we use tools such as the Outcomes Star™ and Recovery Model to support our residents to achieve their goals.

The lengths of the placements that we offer at Oaklands can be transitional, short-term, medium-term or long-term residential, depending on the needs of each person.


Everyone who lives at Oaklands has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those who require physical restraint
  • Those with active, significant self-harm risks


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes diabetes management training.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential mental health services video

About the local area


Oaklands benefits from a central location, just outside of Derby city centre. There are numerous amenities nearby, including:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Nature reserve/national park

Transport links

Oaklands also has excellent transport links, including:

  • A short drive away from the M1 motorway
  • A bus stop across the road, offering local services, including into the city centre
  • A 10-minute drive from Derby train station, with regular trains across the country

A message from our site leader

We always put our residents at the forefront of everything we do. We ensure the people we care for are treated with dignity and respect, encouraging them to reach their full potential

Oakland’s site leader

Comments from our residents and their family and friends

I love my home it is friendly, homely and a great atmosphere
Person supported by Oaklands Oaklands
Since living here I have been content, I’m happy and I feel really settled. Oaklands has helped me, as they really listen to my problems
Person supported by Oaklands Oaklands

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their own family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Can friends and families visit?

Family and friends are welcome to visit the home. Visits are usually planned in advance to support individual needs. Unfortunately, we cannot cater for family members to stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care, where this is in line with the resident’s wishes or best interests. We can also arrange regular catch-ups either in person or via telephone, to ensure families are kept informed.

Will my loved one be able to have a phone or call me?

Our home has two incoming phone lines, and there are cordless phones at various points around the property which can be used by residents at any time. In addition, we can support our residents to get their own mobile phone, where appropriate.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. All the bedrooms have basins, as well as access to communal bathroom facilities. Some of the furniture within the rooms has been purchased to suit the needs of our residents, and some of it is fitted, and therefore cannot be removed.

Are external doors kept locked?

Given the central location of our service, the front door has a key code lock for security. However, every resident will be risk assessed to determine the level of security needed.

What do residents eat and how do meal times work?

Residents are supported to choose and prepare what they want to eat, whenever they like. We will however support residents with any problems or concerns they may have around meal times, such as preparing their own food. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

How does laundry work?

Residents are given help to do their own laundry within Oakland’s utility room, as part of promoting independence. Our staff are on hand to offer support if and when it is required. Our team will ensure that residents always have access to clean clothes and bedding.

Who does the housekeeping and domiciliary tasks?

Most of our residents undertake domiciliary tasks such as cleaning, and there is a rota in place to assign tasks. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products, and lighters.

How do activities work?

Activities are planned according to our residents’ choices and interests. Thorough risk assessments are conducted before any activity. Everyone has a tailored activities planner, which will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure they can have an input into the planning of activities.

How will residents be supported with their behavioural needs?

We use re-direction techniques to de-escalate when supporting people with their behavioural needs. We can also use pro re nata (PRN) medication, where there is a protocol for this, and only when it is required.

Do residents and families have an input into the care plans?

Yes, we encourage families and extended support providers to be involved with the care plans, where this is in line with the resident’s wishes or best interests. We work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs.

What are the car parking facilities?

There is on-site parking outside the home.

What is the smoking policy?

Residents can smoke by the designated smoking area in the back garden, which has a shelter. We don’t permit smoking inside the building, with the exception of vapes inside bedrooms. Residents are able to buy cigarettes and vapes at the shops, if this is what they choose.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.


Carly's story

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral