Priory Riddrie House

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About this location

Riddrie House is located on the outskirts of the east end of Glasgow. Our home offers residential and nursing support for 32 males and females with mental health needs, including people with conditions such as schizophrenia or bipolar disorder.

Our team are dedicated to supporting the people we care for in their rehabilitation and recovery. We want to provide them with the opportunity to gain the skills and confidence they need to move on to more independent living in the community, so they can live a happy, fulfilled life.

We can also support those who have:

  • Recently spent time in a hospital setting, who are looking to step-down into community living
  • Physical health needs
  • Epilepsy
  • Diabetes

Services at a glance

There are a total of 32 bedrooms at the site. Of these:
32 are en-suite bedrooms
14 are on the ground floor

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Riddrie House 77 Riddrie Knowes Riddrie Glasgow Scotland G33 2QF
This location is regulated by the Care Inspectorate Scotland.

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About our service

Our facilities and environment

Riddrie House is set in a large detached, two-storey house, in a suburban location, close to a main road. Our purpose-built home has lots of space and offers a relaxed, homely environment.

The ground floor is for residents who are staying longer term, while the first floor is for people who are transitioning or staying on a medium term placement.

We also offer a variety of communal spaces, including:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Well-equipped activities room
  • Quiet room
  • Communal bathroom
  • Communal wet room
  • Lift

We also have a garden, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms are furnished, and each have their own en-suite bathroom, containing a shower.

Our approach to support

Everybody who lives at Riddrie House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, shopping, cooking and cleaning, maintaining family relationships, environmental maintenance and budgeting.

Our service is staffed 24 hours a day by registered mental health nurses (RMN). We also have close links to a local multidisciplinary team to provide additional therapies or support to our residents. In addition, we use tools such as the Outcomes Star™, including the Recovery Star, to support our residents to achieve their goals.

The lengths of the placements that we offer at Riddrie House can be transitional, medium or long-term residential, depending on the needs of each person.


Everyone who lives at Riddrie House has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence in their recovery. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community. We have close links with recovery projects in the Glasgow area, including Flourish House and the Restart project.

Exclusion profile

  • Those who pose a risk to others in communal living areas
  • Individuals who have a learning disability or people on the autism spectrum
  • People who have dementia


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community. At Riddrie House, we have supported people to step-down from secure settings to continue their recovery journey.

Our team

Our highly experienced, multidisciplinary team consists of:

  • Service manager
  • Deputy manager
  • Nurses
  • Support workers
  • Senior support workers
  • Housekeeper
  • Cook

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Epilepsy training
  • Diabetes management training
  • Trauma informed practice training
  • Mental health awareness training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential mental health services video

About the local area


Riddrie House has a number of amenities nearby including:

  • Shops
  • Café
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Cinema

Transport links

Riddrie House also has excellent transport links, including:

  • A nearby bus stop, with regular local services
  • A local train station a mile away, offering services to Glasgow and Edinburgh
  • 10 minute drive to the nearest motorway

A message from our site leader

Riddrie House offers our residents the chance to gain skills and confidence within themselves so they can move on to other community services and live their life as independently as possible

Riddrie House’s site leader

Comments from our residents and their family and friends

I feel so much happier here. The staff really help me and I can do a lot more than I used to be able to such as shopping and cooking my own food
Person supported by Riddrie House Riddrie House

Resident stories

Brendan's story - Riddrie House

Brendan stepped down to Riddrie House from a hospital setting, after experiencing difficulties with his schizophrenia. After developing his skills at the home, he has since moved on to more independent living.

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit. For those who are unable to visit their family home, we can support your loved ones with video calls.

Can friends and families visit?

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. We do ask families where possible not to visit before 9am and after 8pm. We unfortunately cannot provide for family members to stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care. Every month families are invited to a meeting at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

Will my loved one be able to have a phone or call me?

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like. Some residents are also able to have their own mobile phones.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes.

Are external doors kept locked?

Yes, the front door is locked as you would at your own home. This promotes a sense of security and safety for the residents in their own home. Residents who have been risk assessed can have access to the front door code, as part of their care plan.

What do residents eat and how do meal times work?

There are two options for catering. Residents living on the ground floor have all their meals catered for them. There is a four-week rotating menu, and we offer a wide range of meals, with a choice of meat and vegetarian options, catering for all personal tastes and preferences. Residents living on the first floor can cater for themselves in our domestic kitchen, with the support of our staff. They can also use the dining room downstairs if they wish.

How does laundry work?

Residents are given help to do their own laundry, as part of promoting independence. Our staff are on hand to offer support if and when it is required, and we have industrial laundry facilities on-site to facilitate this.

Who does the housekeeping and domiciliary tasks?

Staff support and encourage our residents to complete these tasks, to promote their independence. We also have a dedicated housekeeping and maintenance team at the home.

Is there anything they can’t bring or have?

We would also ask that people do not bring high-risk personal items into the house. We do not allow candle or incense burning, for safety reasons. We may restrict some other items, such as lighters, dependent on a risk assessment.

How do activities work?

Activities are planned according to our residents’ choices and interests. Thorough risk assessments are conducted before any activity. Everyone has a tailored activities planner, which will include both in-house activities, as well as visits into the community every day. Discussions are held at key worker meetings, resident meetings and ‘Our Voice’ meetings, to ensure that we are able to tailor activities to the liking of each individual, as well as decide on group activities for socialising and enjoyment.

How will residents be supported with their behavioural needs?

If there are any concerns with behaviour, these are discussed with our residents and a plan is put in place to support them, using positive behaviour support approaches. When incidents of more concerning behaviours occurs, these would be discussed at our multidisciplinary team meetings, to enable us to put the right support in place for that individual.

Do residents and families have an input into the care plans?

Yes, we encourage families and extended support providers to be involved with the care plans. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. We value this important input from others where appropriate.

What are the car parking facilities?

There is off-road parking to the front of Riddrie House, and along the entry road. There is on-road parking immediately adjacent to the entrance.

What is the smoking policy?

There is a smoking area for residents to smoke or to vape. A risk assessment will be carried out for individuals who smoke, to determine their level of access to cigarettes and lighters. Some people will be able to go the shop and buy their own, depending on their risk assessment. We promote healthy lifestyles and can support our residents to reduce their consumption of cigarettes, if this is what they wish.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral