Priory Roseneath Avenue

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About this location

Roseneath Avenue is located in Winchmore Hill, a leafy suburb in North London, in the borough of Enfield. It offers residential support for six males and females, who are autistic or have a learning disability. We are situated on a quiet street, near the town centre.

Our team are dedicated to providing a safe, person-centred environment for the people we care for, ensuring they receive the care that is right for them, consistently and throughout every stage of their life, enabling and promoting safe independence both within their home and in the community.

We can also support those who have:

  • Mental health needs
  • Difficulties with communication
  • Mild to moderate behaviours that challenge
  • May have Prader Willi syndrome (PWS)

Services at a glance

There are a total of six bedrooms at the site. Of these:
6 are self-contained flats
2 are on the ground floor

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Roseneath Avenue 15 Roseneath Avenue Winchmore Hill London N21 3NE

We take the safety and experience of our patients and residents extremely seriously. We have completed our action plan addressing all the areas of concern raised by our regulators.

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About our service

Our facilities and environment

The large semi-detached house has lots of space and offers a relaxed, homely environment. There are six self-contained flats, split over three floors. Two are on the ground floor. Each flats has its own bathroom or wet room, a lounge and activities of daily living (ADL) kitchenette.

We also have a large garden, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating
  • Wheelchair access
  • Trampoline

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our flats have:

  • En-suite facilities, containing either a shower, a bath or a wet room
  • Robust, low arousal furniture
  • ADL kitchenettes

In addition, our two ground floor rooms can provide wheelchair access.

Our approach to support

Everybody who lives at Roseneath Avenue has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

Our support approaches at Roseneath Avenue include:

  • Positive behaviour support (PBS)
  • Occupational therapy
  • Physiotherapy
  • Speech and language therapy
  • Psychology

We have support from a local multidisciplinary team to offer these. In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.

The lengths of the placements that we offer at Roseneath Avenue can be transitional, medium or long-term residential, depending on the needs of each person.


Everyone who lives at Roseneath Avenue has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those with active substance or alcohol misuse issues


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers
  • PBS practitioner

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Autism specialist training
  • Diabetes management training
  • PWS training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential autism services video

About the local area


Roseneath Avenue is a few minutes’ drive from the town centre. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park

Transport links

Roseneath Avenue also has excellent transport links, including:

  • A local bus stop nearby, offering regular local services
  • A local train station, Winchmore Hill, is round the corner
  • A short drive to the North circular and M25 within easy reach

A message from our site leader

At Roseneath Avenue, we provide person-centred support, along with an individualised support plan and activity plans. Our dedicated staff team strive to ensure that residents are happy, safe, and lead fulfilling lives

Roseneath Avenue’s site leader

Comments from our residents and their family and friends

I received great support from a dedicated team to have an active and happy life
Person supported by Roseneath Avenue Roseneath Avenue
It’s a friendly place, the staff are really nice and helpful
Person supported by Roseneath Avenue Roseneath Avenue

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. To ensure the visit goes smoothly and all risks are managed, sometimes the individual’s key worker will come along on the visit.

Can friends and families visit?

Family and friends are welcome to visit and join in our activities. Unfortunately, we cannot cater for visitors to stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

We strive to keep the loved ones of our residents involved in their care. We can arrange regular catch-ups either in person or via telephone, to ensure you are kept informed.

Will my loved one be able to have a phone or call me?

Our home has cordless phones at various points around the property which can be used by residents at any time. In addition, we can support them to get their own mobile phone, where appropriate.

What are the bedrooms like?

Flats are all furnished and residents can decorate them how they wish. Some of the furniture has been purchased to suit the needs of our residents and some of it is fitted, and therefore cannot be removed.

Are external doors kept locked?

Yes, due to the nature of our service, our external doors are locked. However, every resident will be risk assessed to determine the level of security needed. We have a large garden area which they can enjoy.

What do residents eat and how do meal times work?

Residents go shopping weekly for their own food, and we can support them to adhere to special dietary requirements. Everyone who lives at Roseneath Avenue has their own kitchen, where they prepare their food. Our support team are on-hand to provide assistance, if needed.

How does laundry work?

Residents are given help to do their own laundry, in a separate utility room. Our staff can offer support, if and when it is required. Clean clothes and bedding is always provided, if a resident is unable or unwilling to do their laundry.

Who does the housekeeping and domiciliary tasks?

Roseneath Avenue encourages residents to develop their independence, and this includes life skills such as cleaning. With support from staff, residents can clean and tidy their own flats.

Is there anything they can’t bring or have?

We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

How do activities work?

Residents are supported using communication tools to have an input into their own activities plans. This will include both in-house activities as well as visits into the community. We will work with each person to understand what they enjoy, and what their goals are, and help them put together a varied routine of activities to support this.

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

Do residents and families have an input into the care plans?

Residents, families and social workers are involved with the care plans to ensure the best interests of those staying with us. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. They are regularly reviewed.

What are the car parking facilities?

There is on street parking with restrictions from 10.30am to 11.30am. Parking is free after 11.30am.

What is the smoking policy?

We are currently a non-smoking site. If a resident chooses to smoke, they will have to do so outside of the building.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

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Make a referral