Priory Roydon Road

Call Us
Tap on a number to call
Make a referral

About this location

Roydon Road is located in Diss, in Norfolk. The home is a residential learning disability service, which is located near the centre of the village.

Our team are dedicated to improving the health and wellbeing of the people we support, providing them with the skills needed to live a healthier and happier life back in the community.

We can also support those who present mild behaviours that may challenge.

Services at a glance

There are a total of three bedrooms at the site

Contact us

Roydon Road 27 Roydon Road Diss Norfolk IP22 4LN

Click here to enable this content

About our service

Our facilities and environment

The mid-terrace Victorian house has lots of space and offers a relaxed, homely environment. There are three bedrooms, split across two floors, and a communal wet room for residents to use.

In summary, we offer:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Communal wet room

We also have a large garden, complete with:

  • Lawn
  • Patio
  • Communal seating
  • Vegetable patch

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes.

Our approach to support

Everybody who lives at Roydon Road has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

Our support approaches at Roydon Road include:

  • Positive behaviour support (PBS)
  • Occupational therapy
  • Speech and language therapy
  • Psychology

We also have support from a local multidisciplinary team to offer these services. In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.

The lengths of the placements that we offer at Roydon Road can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at Roydon Road has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.


We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those who pose a risk to children
  • Those with an alcohol addiction and substance misuse
  • Those who do not require night support
  • Those who require physical restraint


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers

Our team receive specialist staff training, designed to meet the needs of each individual we support.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

Call Us
Tap on a number to call
Make a referral

About the local area


Roydon Road has a number of nearby amenities including:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • Park
  • Library
  • Nature reserve/national park

Transport links

Roydon Road also has excellent transport links, including:

  • A bus stop located outside the home, with regular services to Norwich and other local areas
  • A 10-minute drive to Diss train station, which operates direct trains to Norwich, London, Ipswich, Chelmsford and Colchester

A message from our site leader

The ethos of our home is inclusive, and we offer a high standard of care. We are person-centred to the individual

Roydon Road’s site leader

Comments from our residents and their family and friends

I have lots of friends here. The staff have really helped me to become more independent
Person supported by Roydon House Roydon Road

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their own homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Can friends and families visit?

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care, where appropriate. We can arrange regular catch-ups either in person or via telephone, to ensure families are kept informed.

Will my loved one be able to have a phone or call me?

Our home has two incoming phone lines, and there are cordless phones at various points around the property which can be used by residents at any time. In addition, we can support our residents to get their own mobile phone, where appropriate. We also support with video calls.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Some of the furniture has been purchased to suit the needs of our residents and some of it is fitted, and therefore cannot be removed. Residents can buy any additional furnishings to personalise their rooms themselves.

Are external doors kept locked?

The front door is locked at night for security purposes, however, in the daytime residents are able to enter and exit freely.

What do residents eat and how do meal times work?

Residents are supported to choose and prepare what they want to eat, whenever they like. We will however support residents with any problems or concerns they may have around meal times, such as preparing their own food. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

How does laundry work?

Our residents are encouraged to take responsibility for their laundry, although of course staff are on hand to offer support if and when it is required. We have laundry facilities within the home, which everyone makes use of.

Who does the housekeeping and domiciliary tasks?

Staff carry out domiciliary tasks, ensuring the home maintains a high standard of cleanliness. We support independence, and encourage residents to take pride in their own bedrooms, and keep them clean. Their key worker will provide support and encouragement.

Is there anything they can’t bring or have?

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

How do activities work?

Activities are planned according to our residents’ choices and interests. Residents will tell support staff daily what they want to do and our staff will support with this. We offer a wide range of activities, from hobbies within the home to day trips out and about.

How will residents be supported with their behavioural needs?

We provide troubleshooting and problem solving if and when it is required. Our team are trained to understand the needs of the people who live here, and will refer to detailed support plans to develop strategies to support each individual.

Do residents and families have an input into the care plans?

We work with social workers, family members and people we care for to develop care plans which are in the best interests of our residents. Care plans are regularly reviewed and kept updated, ensuring they reflect the needs and abilities of the individual. Families will be asked for their input, where appropriate.

What are the car parking facilities?

We don’t have off-road parking at the home, but you can park for free on the road outside.

What is the smoking policy?

We do not allow smoking inside the property, including vapes, but there is a designated smoking area on-site. Residents are able to buy cigarettes or vapes at the shops, as this is their choice. We can also support residents with smoking cessation programmes, if this is something they want to do.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
Tap on a number to call
Make a referral