Priory The Dunes

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About this location

Situated in Poole, The Dunes is a specialist service providing residential support for four males and females. We are situated off a main road, with easy access to shops nearby, and a short drive to the beach.

We can support people with:

  • A learning disability
  • Autism
  • Down’s syndrome
  • Dementia
  • Mental health needs

Our service has been specially designed to support people with complex needs, and our team is always on hand to ensure that each and every need is met.

Services at a glance

There are a total of four bedrooms at the site. Of these:
4 are en-suite bedrooms
4 are on the ground floor

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The Dunes 49 Cynthia Road Parkstone Poole Dorset BH12 3JE

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About our service

Our facilities and environment

The Dunes is located in a new bungalow and offers four en-suite bedrooms, all on the same level. We also have a large garden for our residents to enjoy.

In summary, we offer:

  • Lounge
  • Kitchen and dining room
  • Activities room
  • Utility room
  • Sensory room
  • Conservatory
  • Garden

Our garden offers:

  • Secure fencing
  • Lawn
  • Seating area
  • Swing
  • Vegetable patch
  • Wheelchair access

Our bedrooms

All of our bedrooms are comfortable and welcoming, and we encourage the people we support at The Dunes to personalise their own rooms to their own taste. Our bedrooms have:

  • En-suite facilities, containing either a shower, a bath or a wet room
  • Wheelchair access

Our approach to support

Everyone who lives at The Dunes has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, managing finances and maintaining healthy relationships with family and friends.

We are committed to providing support to empower and encourage all the people we care for to develop the skills they need to live as independently and safely possible. By using person-centred care plans, we help people to work towards a level of independence which fits with their skills, confidence and aspirations.

Our support approaches at The Dunes include:

  • Positive behaviour support (PBS)
  • Occupational therapy
  • Nursing
  • Physiotherapy
  • Speech and language therapy
  • Psychology input

In addition, we use tools such as Active Support to enable our residents to achieve their goals.

The lengths of the placements that we offer at The Dunes can be medium or long-term residential, depending on the needs of each person.


Everyone who lives at The Dunes has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community. We have strong links with the local community to promote real work opportunities.

We also encourage the people we support to take an active role in the running of the home. They are able to put forward their own ideas about the service through our ‘Our Voice’ feedback programme.


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Our team

Our highly experienced MDT consists of:

  • Service manager
  • Deputy manager
  • Support worker
  • Psychiatrist

Our team receives specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Autism specialist training
  • Specific sensory needs training
  • Dementia training
  • Communication training
  • Mental health training
  • PBS training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area


The Dunes is located close to a number of amenities, including:

  • Shops
  • Café
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Beach
  • Nature reserve/national park
  • Bowling alley

Transport links

The Dunes also has excellent transport links, including:

  • A bus stop round the corner with regular local transport links
  • A short drive away from Poole and Bournemouth train stations

A message from our site leader

Our staff team are fully committed to supporting the people living at The Dunes to live their best life. Each resident has a bespoke package of care that fully supports them in any area they need, including supporting them to learn new skills, if they wish

The Dunes’ site leader

Comments from our residents and their family and friends

I love living at The Dunes, it’s the best place I’ve lived and I would not want to live anywhere else
Person supported by The Dunes The Dunes

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure that risks are managed and everyone involved in the visit is supported appropriately. This may mean the individual’s key worker will come along on the visit.

Can friends and families visit?

Family and friends are welcome to visit and participate in activities at the service. However, we do ask that we are informed in advance of all visits, as some residents may become stressed or anxious when unknown visitors arrive.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care. Every month, our residents’ families will be invited to a meeting at the home, where they will meet with their loved one’s support team and hear about everything that’s been happening at the home. We can also arrange more regular catch-ups if this is preferred. These can take place in-person or via telephone.

Will my loved one be able to have a phone or call me?

We have cordless phones at various points around the home, which can be used by residents at any time. In addition, we can support our residents to get their own mobile phone, where appropriate. The Dunes also has full Wi-Fi around the home, so staff can also support with video calls to friends and families.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs, wishes and individual tastes. Some of the furniture has been purchased to suit the needs of our residents and some of it is fitted, and therefore cannot be removed.

Are external doors kept locked?

Yes, due to the nature of our service, our external doors are locked. However, every resident will be risk assessed to determine the level of security they need. We have a large, secure garden area where our residents can freely exit and enter the building.

How does laundry work?

Residents are given help to do their own laundry, as part of promoting independence. Our staff are on hand to offer support if and when it is required. Our team will ensure that residents always have access to clean clothes and bedding.

Who does the housekeeping and domiciliary tasks?

Some of our residents undertake household tasks such as cleaning, and there is a rota in place to assign tasks. Our care team supports them with these tasks, and the rota is discussed in our monthly resident meetings.

Is there anything they can’t bring or have?

We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed. These include non-approved drugs and medications, solvent-based products and lighters.

How do activities work?

Everyone we care for has a tailored activities planner. This will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into planning their activities.

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We recognise that people with a learning disability have the same aspirations and expectations as everyone else and should be empowered to achieve these. Some residents have sensory requirements to reduce anxieties, over-stimulation or to assist with emotional regulation and can incorporate these needs in to their support plans.

What are the car parking facilities?

We don’t have off-road parking at the home, but you can park for free on the road.

What is the smoking policy?

We have a designated area in the garden for residents to smoke or to vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. We don’t permit smoking in the building, and this includes vapes.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral