Priory The Old Rectory

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About this location

The Old Rectory, located in Trowbridge, Wiltshire, offers residential support for eight autistic males and females and people with a learning disability. We can also support people who have communication difficulties and mild to moderate behaviours that challenge. Our beautiful home is set back from a main road and offers excellent community links.

Our team is passionate about improving the health, happiness and wellbeing of the people we support, and we are focused on building positive outcomes for everyone. Some of our residents see The Old Rectory as their home for life, while others aspire to move into their own home in the community, which we support and encourage.

Services at a glance

There are a total of eight bedrooms at the site. Of these:
5 are en-suite bedrooms
2 are on the ground floor

Contact us

The Old Rectory Trowbridge 27 Stallard Street Trowbridge BA14 9AA

We take the safety and experience of our patients and residents extremely seriously. We have completed our action plan addressing all the areas of concern raised by our regulators.

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About our service

Our facilities and environment

The Old Rectory is a large, detached Georgian building offering bright and spacious communal areas, as well places that can be more private. There is lots of space for residents to enjoy, both inside and outside, and although we are close to the town centre, The Old Rectory has a rural, countryside feel.

In addition, there is a large church hall next door that provides additional space and activity rooms, such as a sensory room, music area, arts and crafts facilities, and a kitchen. We also have allotment space with chickens.

In summary, we offer:

  • 2 communal lounges
  • Kitchen and dining room
  • Laundry
  • Utility room
  • Annexe
  • Activities room
  • Quiet room
  • Sensory room
  • 2 communal bathrooms

We also have a large garden, complete with:

  • Lawn
  • Patio
  • Seating area
  • Vegetable patch

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. The Old Rectory has eight bedrooms, split across two floors. There are two bedrooms on the ground floor and six on the first floor. Five of our bedrooms have en-suite facilities, containing either a shower, a bath or a wet room.

Our approach to support

Everyone who lives at The Old Rectory has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, life skills, promoting independence, maintaining contact with family and friends, holidays, and social opportunities.

We also have support from a community multidisciplinary team (MDT), including:

  • Positive behaviour support (PBS)
  • Psychology
  • Psychiatry

In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals. The lengths of the placements that we offer at The Old Rectory can be transitional, short, medium or long-term residential, depending on the needs of each person.


Everyone who lives at The Old Rectory has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community. We provide close links to the local community, promoting real work opportunities.


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Here at The Old Rectory, we have supported individuals to step-down from inpatient settings, including Priory Hospital Mildmay Oaks. In addition, we are able to support residents to move on into their own homes in the community, when they are ready.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support worker

Our team receives specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Makaton training
  • Epilepsy training
  • Diabetes management training
  • PROACT-SCIPr-UK® training
  • PBS training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential autism services video

About the local area


The Old Rectory is a short distance from the town centre. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Beach
  • Nature reserve/national park

Transport links

The Old Rectory also has excellent transport links, including:

  • A 5-minute walk to the train station, which has good links to nearby cities such as Bath, Bristol, Swindon and Salisbury
  • Bus stops close by, that provide access to other Wiltshire towns, villages and cities

A message from our site leader

The Old Rectory is home for the people we support and we encourage them to be involved in all aspects of our home - from choosing staff to menu planning. We have a real emphasis on supporting people to be part of their community and to keep in touch with friends and family

The Old Rectory’s site leader

Comments from our residents and their family and friends

The staff have helped me to understand myself better. I am really enjoying living here
Person supported by The Old Rectory The Old Rectory

Resident stories

Read the stories of our residents, to find out how we have supported them to achieve positive outcomes.

Rohan's pathway story - Priory Hospital Mildmay Oaks to The Old Rectory

After Rohan received treatment at Priory Hospital Mildmay Oaks, he was supported to transition back to community living at The Old Rectory.

Rohan's story

Family and friends FAQs

How does home leave work?

We will always do whatever we can to support people to keep in touch with their families. We can facilitate home visits, meeting up in the community, regular phone calls and we have regular events at the home that family members are welcome to attend.

Can friends and families visit?

Family and friends are welcome to visit their loved ones. However, we ask that this is planned in advance in case the resident is out participating in activities.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Our aim is to consistently update families on their loved one’s wellbeing. Monthly key worker meetings are conducted, and upon request, we're happy to share the outcomes of these with families. We can also organise more frequent updates, either through in-person meetings or over the phone, to ensure families are well-informed.

Will my loved one be able to have a phone or call me?

Our home has a phone line, and there are cordless phones at various points around the property which can be used at any time, in line with the residents’ support plans. In addition, we can help people to get their own mobile phone, if this is appropriate.

What are the bedrooms like?

All of our bedrooms are personalised to the individual. Residents can bring their own furniture if they wish to, or this can be provided by the home.

Are external doors kept locked?

Yes, due to the nature of the service, external doors and gates are locked. However, every resident will receive their own risk assessment to determine the level of security they need. We also have a large garden area that people can freely access.

What do residents eat and how do meal times work?

We have a four-week rolling menu that is reviewed seasonally. This offers a choice of nutritionally balanced, fresh meals each day. We also encourage and support residents to select meals that they would like to put on the menu.

How does laundry work?

We have on-site laundry facilities, that residents can use independently, or with the help of staff. Our team will ensure that residents always have access to clean clothes and bedding.

Who does the housekeeping and domiciliary tasks?

Our team supports residents with these tasks where necessary, although we encourage residents to participate in household chores if they are able to, as a way of promoting independence.

Is there anything they can’t bring or have?

We may place restrictions on some items that could pose a risk in the home, such as non-approved drugs and medications, solvent-based products and lighters.

How do activities work?

We encourage residents to engage in meaningful activities, both within the home and out in the local community. If suitable, we assist residents in creating a personalised activity schedule. Our support staff actively join these activities alongside the residents to ensure inclusivity and to provide extra assistance, if needed.

How will residents be supported with their behavioural needs?

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

Do residents and families have an input into the care plans?

We partner with social workers, family members and residents to produce personalised care plans that prioritise the wellbeing of our residents. Employing various communication methods and collaborating with healthcare experts, we ensure that every resident's voice is heard in all aspects of their care. Regular care plan evaluations are conducted, and we actively seek input from family members.

What are the car parking facilities?

Although the home is accessed via a narrow lane, it is big enough for cars to access. We have ample off-road parking outside Trinity Church Hall.

What is the smoking policy?

People who live at The Old Rectory can smoke in the designated smoking area in the garden. We don’t permit smoking inside the building, and this includes vapes.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
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Make a referral