Priory The Old Rectory

We will always do whatever we can to support people to keep in touch with their families. We can facilitate home visits, meeting up in the community, regular phone calls and we have regular events at the home that family members are welcome to attend.

Family and friends are welcome to visit their loved ones. However, we ask that this is planned in advance in case the resident is out participating in activities.

Our aim is to consistently update families on their loved one’s wellbeing. Monthly key worker meetings are conducted, and upon request, we're happy to share the outcomes of these with families. We can also organise more frequent updates, either through in-person meetings or over the phone, to ensure families are well-informed.

Our home has a phone line, and there are cordless phones at various points around the property which can be used at any time, in line with the residents’ support plans. In addition, we can help people to get their own mobile phone, if this is appropriate.

All of our bedrooms are personalised to the individual. Residents can bring their own furniture if they wish to, or this can be provided by the home.

Yes, due to the nature of the service, external doors and gates are locked. However, every resident will receive their own risk assessment to determine the level of security they need. We also have a large garden area that people can freely access.

We have a four-week rolling menu that is reviewed seasonally. This offers a choice of nutritionally balanced, fresh meals each day. We also encourage and support residents to select meals that they would like to put on the menu.

We have on-site laundry facilities, that residents can use independently, or with the help of staff. Our team will ensure that residents always have access to clean clothes and bedding.

Our team supports residents with these tasks where necessary, although we encourage residents to participate in household chores if they are able to, as a way of promoting independence.

We may place restrictions on some items that could pose a risk in the home, such as non-approved drugs and medications, solvent-based products and lighters.

We encourage residents to engage in meaningful activities, both within the home and out in the local community. If suitable, we assist residents in creating a personalised activity schedule. Our support staff actively join these activities alongside the residents to ensure inclusivity and to provide extra assistance, if needed.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We partner with social workers, family members and residents to produce personalised care plans that prioritise the wellbeing of our residents. Employing various communication methods and collaborating with healthcare experts, we ensure that every resident's voice is heard in all aspects of their care. Regular care plan evaluations are conducted, and we actively seek input from family members.

Although the home is accessed via a narrow lane, it is big enough for cars to access. We have ample off-road parking outside Trinity Church Hall.

People who live at The Old Rectory can smoke in the designated smoking area in the garden. We don’t permit smoking inside the building, and this includes vapes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.