Priory The Whitby Scheme

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About this location

The Whitby Scheme is located across two sites in Whitby, a seaside town on the east coast of North Yorkshire. Our service offers residential support for 35 individuals with a range of mental health needs.

Across our facilities we are able to accommodate individuals who require male or female only settings. The service is also able to support individuals with secondary needs, including people who have a learning disability or are on the autism spectrum.

Our team are dedicated to supporting the people we care for to achieve their goals, improve their daily living skills and move into their own homes in the community when they are ready.

Services at a glance

There are a total of 35 bedrooms at the site. Of these:
17 have en-suite facilities
6 are on the ground floor
6 are female-only
6 are male-only
23 are within mixed gender accommodation

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The Whitby Scheme 2 3 & 5 North Promenade Whitby YO21 3JX and 14/15 Crescent Avenue Whitby YO21 3ED

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About our service

Our facilities and environment

The Whitby Scheme features four separate homes offering lots of space and a relaxed, homely environment.

  • Abbey House is a 6-bedded female-only home, with 4 en-suite rooms
  • Haven House is a 6-bedded male-only home, with all rooms having en-suite facilities
  • Anchor House is a 8-bedded mixed gender home, with 7 en-suite rooms
  • Endeavour House is a 16-bedded mixed gender home, with communal bathrooms

Three of the homes, Abbey, Anchor, and Haven, are situated on the North Promenade. Anchor and Haven are semi-detached houses, whilst Abbey is a linked house. They are all situated around a courtyard, with accommodation split across two floors. The fourth home, Endeavour, is on a main road, a short distance from the seafront. It is a large, terraced house, with accommodation split aver three floors.

Our houses offer a range of communal areas, including:

  • A large lounge with plenty of seating
  • Kitchen and dining room
  • Utility room
  • Communal bathroom
  • Communal wet room
  • Conservatory

We also offer gardens, complete with:

  • Secure fencing
  • Lawn
  • Patio
  • Communal seating
  • Shelter
  • Vegetable patch

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Some of them are within single-gender environments, whilst others are mixed gender.

Our bedrooms have en-suite facilities, containing either a shower, bath or wet room, and activities of daily living (ADL) kitchenettes.

Our approach to support

Everybody who lives at The Whitby Scheme has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.

Our support approaches at The Whitby Scheme include:

  • Positive behaviour support (PBS)
  • Occupational therapy
  • Nursing
  • Physiotherapy
  • Speech and language therapy
  • Psychology

We also have support from a local multidisciplinary team to offer some of these services. In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.

The lengths of the placements that we offer at The Whitby Scheme can be transitional, short-term, medium-term or long-term residential, depending on the needs of each person.


Everyone who lives at The Whitby Scheme has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.

We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.

Exclusion profile

  • Those who pose a risk to others in communal living areas
  • Those with a physical disability where hoists and adaptations are needed


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

We support people to move into their own homes in the community through our Priory Supported Living Whitby and Scarborough services.

Our team

Our highly experienced team consists of:

  • Service manager
  • Deputy manager
  • Support workers
  • Senior support workers
  • Maintenance worker
  • Administrator

Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:

  • Epilepsy awareness training
  • Autism spectrum specialist training
  • Mental health training
  • Learning disability training
  • Diabetes management training
  • Percutaneous endoscopic gastrostomy (PEG) feed training

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Watch our video

Residential mental health services video

About the local area


The Whitby Scheme is on the seafront and a short walk from Whitby town centre which hosts numerous events, including the famous Whitby Goth Festival, and music festivals. The nearby Whitby Pavilion also hosts music and theatre events, and there are regular fishing trips and Regatta events from the local harbour. Whitby Abbey, the 199 steps, and other historical attractions are also within easy reach. Other nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • College
  • Park
  • Library
  • Cinema
  • Nature reserve/national park
  • Beach
  • Zoo
  • Leisure centre
  • Swimming pool

Transport links

The Whitby Scheme also has excellent transport links, including:

  • Bus stops close to all of the houses, with links to other areas
  • A local railway station which is about 15 minutes’ walk or a short drive with links to other towns

Our case studies

Daniel's story

Comments from our residents and their family and friends

I loved living at The Whitby Scheme, every day I got to do di­fferent activities and the staff­ were always helpful and supportive
Person supported by The Whitby Scheme The Whitby Scheme
The Whitby Scheme has provided this person with the respect, dignity and stability he was asking for. His mum is extremely happy with this move, it has allowed her to step back and have some freedom without any worry
Social worker of person supported by The Whitby Scheme The Whitby Scheme

Family and friends FAQs

How does home leave work?

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported.

Can friends and families visit?

Family and friends are welcome to visit and participate in activities at the home. Visits are usually planned in advance to support individual needs, as some of our residents may become anxious if unknown people arrive at the home without notice. Unfortunately, family members cannot stay overnight.

Will I be involved and kept up to date with the progress of my loved one’s care and support?

Yes, we strive to keep the loved ones of our residents involved in their care, as long as this is in line with the wishes or best interests of the resident. We will work with the resident and their loved ones to figure out the best way of keeping everyone informed, and may include regular meetings or catch-ups via the telephone.

Will my loved one be able to have a phone or call me?

We have landlines in each property and cordless phones which can be used by residents to make contact with families and friends. We will support residents to make calls, where this is needed.

What are the bedrooms like?

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Residents can choose how the room is decorated and are encouraged to have personal items to make the room more comforting, and a space to call their own.

Are external doors kept locked?

Abbey and Endeavour have locked doors, due to the nature of the resident’s needs. However, every person staying with us will be individually assessed for any risks to see what security is needed.

Haven and Anchor do not have a locked door, and people are able to access the community either independently, or with support from our staff.

What do residents eat and how do meal times work?

Meals are included within the support we provide. Residents are involved in menu planning on a weekly basis to agree on the meals, but alternatives and accommodations for special dietary requirements will be made available as needed. Everyone is also able to access snacks in between meals, and will be supported with healthy eating choices.

How does laundry work?

Residents are given help to do their own laundry within our utility room, as part of promoting independence. Our staff are on hand to offer support if and when it is required. Our team will ensure that residents always have access to clean clothes and bedding.

Who does the housekeeping and domiciliary tasks?

Some of our residents undertake domiciliary tasks such as cleaning, and there is a rota in place to support this, as part of the promotion of their independence. The support team ensure the overall maintenance, cleanliness, and safety of the homes.

Is there anything they can’t bring or have?

There is no alcohol allowed in Haven House due to the nature of the support provided, and non- approved drugs and medications are prohibited in all of the houses. We would discuss any other items on an individual basis.

How do activities work?

Every resident has an individual planner, which is prepared with them on a weekly basis. We also host group activities in each house, as well as activities that can be shared with all of the houses, as appropriate. This works well for people to socialise with friends in other houses and share interests and activities. We celebrate birthdays, Christmas and other significant events, and also hold themed events that everyone can get involved in, if they wish.

How will residents be supported with their behavioural needs?

We have individual support plans and work with external professionals to provide a holistic approach to support with concerns, where this is needed.

Do residents and families have an input into the care plans?

We work with the person we care for and their care team to develop support plans, and, with their consent, we will be happy to also involve family members. Where people are unable to give consent, we will involve their loved ones, as agreed to be in their best interests. Support plans are reviewed regularly to reflect progress and changes in support needs.

What are the car parking facilities?

We have a car park at Abbey, Anchor and Haven House, as well as some on-street parking. There is on-street parking at Endeavour House. There are some restrictions with on-street parking near the houses and across Whitby, and our support staff will be happy to advise on this ahead of your visit.

What is the smoking policy?

Residents can smoke by the designated smoking area in the back garden. We don’t permit smoking inside the building, and this includes vapes. Residents are able to buy cigarettes and vapes at the shops, if this is what they choose.

What are your fees and how are they funded?

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.

How to make a referral

Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.

Call Us
Tap on a number to call
Make a referral