Priory Margaret Street

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About this location

Margaret Street is a supported living service, offering support for 12 people who are recovering from complex and enduring mental health conditions.

The scheme forms part of Priory Supported Living Hull and East Riding, falls within the Hull City Council local authority area and is managed by the housing provider Inclusion Housing. The property is centrally located, just off a main road and close to Hull city centre.

At Margaret Street we are committed to reflecting the guidance of The Reach Standards in everything we do. This means we work with our tenants to ensure they receive the right support to help them achieve their goals and reach their full potential.

Services at a glance

There are a total of 12 flats at the site. Of these:

All 12 are self-contained
4 are on the ground floor

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Regional office 17 Kingfisher Rise Sutton-on-Hull Yorkshire HU7 4FL

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About our service

Our facilities and environment

Margaret Street is a large, new-build property, with the flats split across three floors. There are 12 self-contained flats, including 4 on the ground floor. We also have assistive technology and specialised adaptations within the building, such as a ramp up to the building entrance, keyless entry systems, and movement sensors to trigger lights in the hallway areas.

Our flats

All of our flats are comfortable, welcoming and can be personalised to individual tastes. Our flats have:

  • A living room, kitchen, wet room and bedroom
  • An unfurnished interior, but with white goods included
  • Toughened windows with window restrictors
  • Patio/balcony features, on the ground floor flats only


There is free on-street parking outside Margaret Street.

Our approach to support

Everybody who lives at Margaret Street has their own person-centred support plan, which is co-produced with input from the individual, their family members, and professionals. Our goal is to increase independence skills, improve quality of life and support tenants in their own home in the community.

We aim to enable each tenant to make their own choices about the support they receive. This may include support in a number of areas, such as maintaining a tenancy, medication administration, personal care, and support with household tasks such as budgeting, shopping and domestic tasks.

In addition, our team receive specialist staff training, bespoke to the needs of each individual we support. This includes diabetes management training, and the Knowledge and Understanding Framework (KUF) training to support people with complex needs, including those with a personality disorder.


Everyone who lives at Margaret Street is supported to pursue their own interests and hobbies, both in and outside the home, and are encouraged to take part in activities which are meaningful and fulfilling to them.

We focus on supporting tenants to grow their independence. For some people, this may mean developing their daily living skills within their home. For others, this could be accessing work or educational opportunities in the local community. We also assist tenants in accessing local support groups, such as Renew and Andy’s Man Club.


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which enable the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

At Margaret Street, we have successfully supported people to step down from nearby residential service Riverbank, as well as from inpatient settings.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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Hear from tenants and Priory's supported living director

Inside Priory's supported living services

About the local area


Margaret Street is ideally situated close to Hull city centre. Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • Park
  • College
  • Library
  • Cinema

Transport links

We also have good transport links, including:

  • A location 5 minutes’ walk from the nearest bus stop with regular bus timings
  • Hull City Paragon Train Station is around a 20 minute walk away
  • Reliable taxi services which run in the area

Tenant stories

Read the stories of our tenants, to find out how we have supported them to achieve positive outcomes.

Neil's pathway story - Riverbank to Priory Supported Living Hull

Neil came to Riverbank from a secure forensic service. After developing greater independence, and has since moved on to his own flat in supported living.

Neil's story

A message from our site leader

At Margaret Street, we embed the values: Striving for excellence, putting people first, being positive, acting with integrity, and being supportive

Margaret Street's site leader

Information for friends and family

If you would like further information on Priory Supported Living Services, please visit our frequently asked questions section.

Contact us for help, referrals or more information

If you have any questions or need further information about funding, referrals or our supported living services, please visit our funding and referrals page

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