Priory The Oaks

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About this location

The Oaks is a supported living service, which provides 24-hour support for three adults who are autistic or have a learning disability.

The property is located in the town of Newport in Wales. It forms part of Priory Supported Living South Wales, falls within the Newport City Council local authority area and is managed by Inclusion Housing, the housing provider. We are located on a housing estate down a private drive, off the main road, just a five minute walk from local shops.

At The Oaks, we are committed to reflecting the guidance of The Reach Standards in everything we do. This means we work with our tenants to ensure they receive the right support to help them achieve their goals and reach their full potential.

Services at a glance

There are a total of three placements at the site. Of these:
3 have shared facilities
1 is on the ground floor

Contact us

Regional office Floor 6 Clarence House Clarence Place Newport NP19 7AA

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About our service

Our facilities and environment

The Oaks is a detached building with two floors, and we have a driveway at the front of the property for easy access. The bedroom on the ground floor offers its own doors leading onto the garden.

Communal areas include:

  • A lounge
  • Dining room
  • A fully equipped utility room, complete with laundry facilities
  • Communal bathrooms

Our bedrooms

All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes.


We offer free on-site parking for visitors at our property.

Our approach to support

Everybody who lives at The Oaks has their own person-centred support plan, which is co-produced with input from the individual, their family members and professionals.

We aim to enable each tenant to make their own choices about the support they receive. This may include support in a number of areas, such as upkeep of personal care, managing medication, food preparation and cooking, cleaning and laundry, managing finances including budgeting and debt management, how to maintain a tenancy, holding down relationships with family and friends, support with a healthy diet and exercise, and booking and attending health appointments.

In addition, our team receive specialist staff training, bespoke to the needs of each individual we support.


Tenants at The Oaks are supported to pursue their own interests and hobbies, both in and outside the home, and are encouraged to take part in activities which are meaningful and fulfilling to them.

We focus on supporting tenants to grow their independence. For some people, this may mean developing their daily living skills within their home. For others, this could be accessing work or educational opportunities in the local community.

Activities include:

  • Social groups
  • Karaoke nights
  • Gym
  • Swimming
  • Cinema
  • Bowling
  • Community and social events


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which enable the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area


Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • Park

Transport links

We also have good transport links. We are:

  • Located near a bus stop which is outside the house
  • Located a short bus ride away from Newport train station

A message from our site leader

We work hard to provide good quality outcomes for the tenants we support

The Oaks’s site leader

Comments from our residents and their family and friends

I like the staff because they help me. They take me to college and help me take part in multi-sports
Tenant supported by The Oaks The Oaks

Information for friends and family

If you would like further information on Priory Supported Living Services, please visit our frequently asked questions section.

Contact us for help, referrals or more information

If you have any questions or need further information about funding, referrals or our supported living services, please visit our funding and referrals page

Call Us
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Make a referral