Priory West Street

Call Us
Tap on a number to call
Make a referral

About this location

West Street is a supported living service, offering support for seven adults who are on the autism spectrum or have mental health needs, who may have other associated conditions or support needs, such as a learning disability.

The property is located in the seaside town of Scarborough, situated on England’s North Sea coastline. It forms part of Priory Supported Living Whitby and Scarborough, falls within the North Yorkshire local authority area and is managed by Hilldale, the housing provider. The home is situated just off a main road and is central to a number of amenities.

Our specialist support enables people to live happy and fulfilling lives, in their own homes, within their community.

We can support people who have:

  • Autism
  • A learning disability
  • Mental health needs
  • Physical disabilities
  • Community Deprivation of Liberty Safeguards (DoLS)

Services at a glance

There are a total of seven placements at the site. Of these:
7 are self-contained
3 are on the ground floor

Contact us

Regional office 2, 3 and 5 North Promenade Whitby North Yorkshire YO21 3JX

Click here to enable this content

About our service

Our facilities and environment

The property is a large, semi-detached house, located on a corner. Our flats are situated across two floors in the main property and a self-contained cottage within the grounds.

Communal areas include:

  • A fully equipped utility room, complete with laundry facilities
  • A wet room

We also have assistive technology within the home, such as keyless entry systems and movement sensors to trigger lights in communal areas.

Our flats

All of our flats are comfortable, welcoming and can be personalised to individual tastes. Our flats have:

  • En-suite facilities, containing a shower
  • Sensory lighting


We offer free long-stay, on-road parking outside the property.

Our approach to support

Everybody who lives at West Street has their own person-centred support plan, which is co-produced with input from the individual, their family members and professionals.

We aim to enable each tenant to make their own choices about the support they receive. This may include support in a number of areas, such as maintaining a tenancy, personal care, and support with household tasks such as budgeting, shopping and domestic tasks.

Our support approaches at West Street include positive behaviour support (PBS) and we can also offer outreach packages. In addition, our team receive specialist staff training, bespoke to the needs of each individual we support. This includes:

  • Makaton training
  • Epilepsy training
  • Diabetes management training
  • Specific sensory needs training


Everyone who lives at West Street is supported to pursue their own interests and hobbies, both in and outside the home, and are encouraged to take part in activities which are meaningful and fulfilling to them.

We focus on supporting tenants to grow their independence. For some people, this may mean developing their daily living skills within their home. For others, this could be accessing work or educational opportunities in the local community.


Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which enable the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

Call Us
Tap on a number to call
Make a referral

About the local area


Nearby amenities include:

  • Supermarket
  • Shops
  • Café
  • Restaurant
  • Pub
  • GP surgery
  • Post office
  • Park
  • Beach
  • Cinema

Transport links

We also have good transport links. We are:

  • Located just around the corner from a bus stop, with regular local transport links
  • Located a 10-minute walk from the local train station, offering regional services to the cities of Leeds and York
  • Located a short drive away from the M1 motorway

A message from our site leader

I work hard to lead my staff team to provide good quality outcomes for the tenants we support.

West Street's site leader

Information for friends and family

If you would like further information on Priory Supported Living Services, please visit our frequently asked questions section.

Comments from our residents and their family and friends

I like living here as I can do things I like doing, like going to the beach, watching the boats in the park and getting involved in a local club where I meet friends.
Tenant supported at West Street West Street

Contact us for help, referrals or more information

If you have any questions or need further information about funding, referrals or our supported living services, please visit our funding and referrals page

Call Us
Tap on a number to call
Make a referral