Residents with mental health needs at Priory care home ‘happy’ and ‘supported’ says regulator Care Inspectorate Wales
Date: 3rd September 2024
Regulator Care Inspectorate Wales (CIW) has said residents with mental health needs at Priory’s Fairhome care home in Wrexham are ‘happy’, ‘safe’ and ‘supported to achieve personal goals’ in a new report released following an unannounced inspection.
Priory Fairhome, based in the city centre, is a residential and nursing home for 23 people with mental health support needs and a range of other conditions.
The service provides support to people with acquired brain injuries (ABI), learning disabilities, schizophrenia, bipolar disorder, anxiety, depression and epilepsy.
The home aims to support residents with their rehabilitation so they can move back into the community, with staff working to ensure residents are able to live happy and fulfilled lives.
Inspectors from the regulator, who issued a new report after an unannounced inspection in August 2024, said: “People are very happy with the care and support provided at Fairhome. People spoke positively about the service and could not think of any ways the service could improve.
“People told us they feel safe at the service and said all staff are friendly and approachable.
“People are involved in the ongoing development of their care and support and work closely with their allocated key worker to review their personal goals.
“People are supported to do what matters to them, including pursuing hobbies, education and employment opportunities.
“The service supports people to manage their health and well-being, including accessing relevant health services.
“People receive support in an environment with facilities which promote the achievement of their personal outcomes.”
Priory Fairhome is part of a conservation area; its Victorian building was previously home to the Welsh Football Association before it was converted into a 23 bed residential home in the 1980s. Residents have access to two communal lounges, a main kitchen and a rehabilitation kitchen, a games room with a pool table, games console, dartboard and arts and crafts materials, as well as gardens which they help to maintain.
The CIW report also said: “The service provider continues to invest in the service and has further plans to improve the building and facilities available for people living at the service.
“Care staff are supported in their roles and are enthusiastic about working at the service. They are supported to access regular training and qualifications to progress in their roles. They spoke positively about the support provided from management.
“The Responsible Individual has good oversight of the service and is eager to further improve the home.”
Christine Keyse, Priory adult care managing director, said: “We’re really proud of the team at Priory Fairhome, who go above and beyond to provide the very best care and support to each and every resident. It’s especially pleasing to see this report confirm how happy our residents are.”
Anna Bradley, home manager, said: “We’re privileged to support some wonderful people who make us smile, bring us joy, and deserve to live their lives to the full. We’re glad to hear that CIW inspectors could see what a very special place Fairhome is.”
Priory is the UK’s largest independent provider of mental health and adult social care services.
Priory treats more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children’s mental health, across its nationwide network of sites.
Priory also supports autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities – helping as many people as possible to live their lives.
ENDS
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About Priory and MEDIAN Group
Priory is the UK’s largest independent provider of mental health and adult social care services. Priory treats more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children’s mental health, across its nationwide network of sites. Priory also supports autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities – helping as many people as possible to live their lives.
Priory is part of the MEDIAN Group, the leading European provider of high-quality mental health and rehabilitation services. The MEDIAN Group comprises: Priory in the UK with 290 facilities and 5,000 beds caring for 28,000 people, MEDIAN in Germany with 120 facilities and 20,000 beds caring for around 250,000 patients, and Hestia in Spain with 15 facilities and 2,100 beds caring for 11,000 people in Spain, with more than 29,000 employees across the group.