Sellack care home treats service users with “compassion, kindness, dignity and respect”

• A Sellack care home for adults with autism and learning disabilities has been rated ‘good’ across the board by watchdog, the Care Quality Commission
• Staff at Tithe Barn treat service users with “compassion, kindness, dignity and respect”
• Positive interactions “enhanced people’s lives”
• Home regularly seeks feedback from relatives and “acts on it”

A specialist care home has been rated ‘good’ across the board by health and social care watchdog, the Care Quality Commission (CQC).

The home was inspected for being safe, effective, caring, responsive and well-led, and rated as good in every category.

Service users at Tithe Barn were treated with “compassion, kindness, dignity and respect”, inspectors said.

The CQC said service users were “relaxed and comfortable with staff. We observed positive interactions between staff and people which enhanced people's lives”.

Service users were “engaged in the activities they enjoyed. For example, we saw that people made choices about how to spend their time”. Inspectors go on to say, “The (care home) provider had recently appointed additional staff to ensure people continued to have access to things they enjoyed doing in the community.”

The home “regularly sought” feedback from relatives and acted on it, according to inspectors.

Tithe Barn is a specialist care home for adults with autism, learning disabilities and challenging behaviour. The home is located in Upper Moraston, in Sellack, near Ross-on-Wye, Herefordshire and is managed by Priory Adult Care, part of the Priory Group, the mental healthcare specialists.

Helen O'Donnell, Registered Manager at Tithe Barn, said: “We have all worked hard as a team to make a difference for the service users we have the privilege to care for. I am delighted this has been recognised by inspectors. I want to use this opportunity to thank our service users and their relatives for working closely with us.”

Rebekah Cresswell, Chief Operating Officer at Priory Adult Care, said: “I would like to thank everyone at Tithe Barn. The report is testimony to their hard work and dedication throughout the pandemic. I know the team will continue to work really hard and continue to do everything they can for the service users they support.”

ENDS

Contact: [email protected]

About Priory and MEDIAN

Priory is the UK’s leading independent provider of mental health services. We treat more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children’s mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within our specialist residential care and supported living facilities – helping as many people as possible to live their lives.

Priory is part of the MEDIAN Group, one of Europe’s leading providers of high quality mental health and rehabilitation services. The MEDIAN Group comprises 290 facilities with 5,000 beds caring for 28,000 people in the UK, 120 facilities with 20,000 beds caring for around 250,000 patients in Germany, and 15 facilities with 2,000 beds caring for 13,000 people in Spain, with more than 29,000 employees overall.