Provider summary
Provider summary: HEDDFAN CARE LIMITED| The provider was registered on: | 17/07/2019 |
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| The following lists the provider conditions: | There are no conditions associated to the provider |
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Training and workforce planning arrangements
Training and workforce planning arrangements: HEDDFAN CARE LIMITED| Arrangements in place during the last financial year for identifying, planning and meeting the training needs of staff employed by the service provider. | Priory Colleagues must complete their allocated Priory Academy (Academy) Core Training modules in accordance with the deadlines stated on Academy. All staff are allocated an account and have access via internet at work or at home, timely completion of training is essential to ensure the safety of the people we look after & colleagues. It is also necessary to ensure compliance with statutory, regulatory and Priory requirements. Site Leaders and individuals must ensure that compliance is achieved |
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| Arrangements in place during the last financial year for the recruitment and retention of staff employed by the service provider. | recruitment is completed within Safe Recruitment practices. Interviews MUST be held by the Line Manager and one other person as a minimum. Interview notes should be recorded using the Interview Record and Right to Work ID should be verified and copied at time of interview where possible. The Recruiting Manager then notifies unsuccessful candidates of the outcome of their interview and verbally offers position to successful candidates. Employment and DBS checks are completed before commencing. |
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Regulated services delivered by this provider
Regulated services delivered by this provider: HEDDFAN CARE LIMITED| Service name | Service type | Type of care |
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| Redlands | Care Home Service | Adults Without Nursing |
Service summary
Redlands: Service summary| Service Type | Care Home Service |
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| Type of Care | Adults Without Nursing |
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| Approval Date | 17/07/2019 |
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| Maximum number of places | 7 |
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| Service Conditions | - The responsible individual for this service is Kevin Mort
- A maximum of 7 individuals can be accommodated at this service
- HEDDFAN CARE LIMITED is registered to provide a Care Home Service at Redlands 639 CHEPSTOW ROAD, NEWPORT NP19 9BN
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| How many people in total did the service provide care and support to during the last financial year? | 7 |
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Service management
Redlands: Service management| Responsible Individual(s) | Kevin Mort |
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| Manager(s) | Jessica Smith |
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Languages used at the service
Redlands: Languages used at the service| What is the main language through which the service is provided? | English |
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| Other languages used in the provision of the service | |
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| Non-verbal communication methods used at the service | There are no non verbal communication methods used at the service |
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Service facilities and accommodation
- Access to minibus or other transport
- Activities room (Art, Music, Games, Computers, etc.)
- Garden(s)
- Internet access
- Near public transport
- Number of bathrooms with assisted bathing facilities: 0
- Number of bedrooms with en‑suite facilities: 4
- Number of communal lounges: 1
- Number of dining rooms: 0
- Number of shared bedrooms: 0
- Number of single bedrooms: 7
- Outdoor seating / entertainment area
- Pet friendly (or by arrangement)
- Residents’ kitchenette / communal kitchen
- TV point
Engagement with people using the service
Monthly our voice meeting (Clients meetings) Regional our voice meetings quarterly with residents Company Intranet Chief Executives blog MDT meetings CTP meetings
Compliance and quality statement
Inspected - Delivering Quality Care
During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.
We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.
Fees charged by the service
Redlands: Fees charged by the service| The minimum weekly fee payable during the last financial year? | £1430 |
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| The maximum weekly fee payable during the last financial year? | £2978 |
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Complaints processed by the service
Redlands: Complaints processed by the service| Total number of formal complaints made during the last financial year | 0 |
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| Number of active complaints outstanding | 0 |
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| Number of complaints upheld | 0 |
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| Number of complaints partially upheld | 0 |
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| Number of complaints not upheld | 0 |
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Staff working at the service
Redlands: Staff summary| The total number of full time equivalent posts at the service (as at 31 March) | 14 |
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| Manager | All staff have completed | All staff have completed |
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| Deputy Manager | All staff have completed | All staff have completed |
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| Care Worker | All staff have completed | All staff have completed |
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| Manager | All staff have completed | All staff have completed |
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| Deputy Manager | All staff have completed | All staff have completed |
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| Care Worker | All staff have completed | All staff have completed |
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| Manager | All staff have completed | All staff have completed |
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| Deputy Manager | All staff have completed | All staff have completed |
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| Care Worker | All staff have completed | All staff have completed |
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| Manager | All staff have completed | All staff have completed |
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| Deputy Manager | All staff have completed | All staff have completed |
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| Care Worker | All staff have completed | All staff have completed |
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| Manager | All staff have completed | All staff have completed |
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| Deputy Manager | All staff have completed | All staff have completed |
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| Care Worker | All staff have completed | All staff have completed |
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| Manager | 1 | 0 | 0 |
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| Deputy Manager | 1 | 0 | 0 |
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| Care Worker | 11 | 0 | 0 |
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| Manager | 0 | 0 |
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| Deputy Manager | 0 | 0 |
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| Care Worker | 1 | 0 |
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| Manager | 0 | 1 |
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| Deputy Manager | 1 | 0 |
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| Care Worker | 9 | 1 |
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| Manager | 0 | 0 |
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| Deputy Manager | 0 | 0 |
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| Care Worker | 0 | 0 |
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| Care Worker | 8-8 3 staff = 1x 10 am -4pm, 1 x night staff 8pm -8 am |
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