Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry

Priory Healthcare's 24/7 customer service centre provides around the clock support for NHS mental health enquiries and referrals, demonstrating our commitment to providing the best possible mental health support to the NHS.

The call centre provides a single point of access for enquiries and referrals. Our customer referral co-ordinators will support you from your first call right through to the enquiry conclusion, providing updates throughout the process.

Our service at a glance:

  • 24/7 crisis referrals
  • Fast access to bed availability and placements
  • Single access point for end-to-end enquiry management

We have also launched a new NHS acute triage service, providing a focused triage assessment and reducing the amount of time that it takes for individuals to access the expert mental healthcare that they need.

Our teams work closely with commissioners and referrers across the country to provide transparent pricing models and evidence-based care packages, along every stage of the patient’s journey with us.

Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

Find a Treatment Location
Find a Treatment Location
Adjustment Disorder
Anger Management
Anxiety Attack Treatment
Attention deficit hyperactivity disorder (ADHD)
Bipolar Disorder
Body Dysmorphic Disorder (BDD)
Conduct Disorder
Depression in Seniors
Drug Induced Psychosis
Gender Dysphoria
Medically Unexplained Symptoms (MUS)
Obsessive Compulsive Disorder (OCD)
Panic Attack Treatment
Personality Disorders
Post-Traumatic Stress Disorder (PTSD)
Seasonal Affective Disorder (SAD)
Selective Mutism
Sleep Disorders (Insomnia)
Somatic Symptom Disorder (SSD)
Tourette's Syndrome
Trauma Counselling
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
To make a placement

Call our 24/7 referral line

0800 090 1356
Enquire Online Find a Location
Can't find what you're looking for?
Contact us by phone: 0800 090 1356 or Make An Enquiry