Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
About this location
Address
13 Kyveilog Street
Pontcanna
Cardiff
CF11 9JA
View on Google Maps
Telephone 02920 237 575
Fax 02920 387 937
Email Address avalon@priorygroup.com

Priory Avalon is a rehabilitation and recovery service based in Cardiff that supports males and females with learning disabilities and/or mental health challenges.

We focus on short and long-term rehabilitation whilst providing a safe environment which facilitates independence and dignity, through the development and review of individual care plans.

Our approach

All patients are involved in designing their own person-centred care plan with staff support. These plans are tailored to suit individual requirements and to provide the correct level of support.

Patients are supported with recognising, identifying and achieving their own goals and ambitions, and encouraged and supported to participate in meetings promoting self-advocacy and empowerment, in a supportive environment.

Monthly meetings are held to offer patients the opportunity to voice their views about the support they receive and personal activity timetables are completed with the individual, to suit their preferences and abilities.

The environment

We believe the setting in which treatment takes place is just as important as the therapy itself. Avalon is set over three floors and all bedrooms are spacious, well-furnished and individually personalised. Communal areas are tastefully decorated and provide a comfortable and homely living environment. They include:

  • A kitchen
  • A dining room
  • 2 lounges

The home is located near to central Cardiff and is easily accessible from local major towns and cities. It is a short walk away from local amenities and is ideally located for safe, structured and gradual reintegration into the community, along with excellent transport links to the city centre.

We are committed to providing a safe environment in which patients can explore freedom of choice and expression and make decisions associated with everyday living. Our team offers support to individuals, focusing on their abilities and needs. This is achieved by facilitating independence and dignity through the development and review of individual care plans.

The team
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Referrals and admissions
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Enquiries and Referrals

Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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Contact us by phone 0800 090 1356 or Make An Enquiry