Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
About this location
Priory Burston House
Rectory Road
IP22 5TU
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Telephone 01379 742600
Email Address

Burston House provides Low Secure care and specialised treatment for adults aged 18 years and older with a learning disability. Patients may also have other associated conditions including personality disorders, mental illnesses and autistic spectrum disorders (ASDs).

This service is part of a care pathway in Norfolk and Suffolk, which together has a total of 97 beds in four linked specialised hospitals/units. They provide therapeutic security at different levels including:

Low Secure

  • St John's House, Bure Ward - 11 beds (female only)
  • St John's House, Waveney Ward - 6 beds (female only)
  • Burston House, Kestrel Ward, Rectory Ward and Eagle Ward - 31 beds (male only)

Medium Secure

  • St John’s House, Walsham Ward – 16 beds (male only)
  • St John’s House, Redgrave Ward – 16 beds (female only)

Community locked rehabilitation

  • Lombard House - 9 beds (male only)
  • Richmond House - 8 beds (female only)

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

Our approach

The strength of this service lies in the quality of the comprehensive assessment, treatment and care that we provide.

Our treatment programme includes:

  • Assessment and motivational work
  • Foundation
  • Offence-specific support
  • Personality disorder symptom reduction
  • Consolidation
  • Relapse prevention
  • Preparation for discharge and follow-up care
The team
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Referrals and admissions
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More info
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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Contact us by phone: 0800 090 1356 or Make An Enquiry