Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
About this location
Address
Greaves Hall Avenue
Banks
Southport
PR9 8BL
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Telephone 01704 233 540
Fax -
Email Address info@priorygroup.com

Priory Cleveland House provides care for patients with a physical disability as a result of an acquired brain injury (ABI) or progressive neurological condition (PNC), learning disability, or mental illness associated with conditions such as epilepsy. We cater for longer-stay patients who receive ongoing maintenance therapies according to their individual needs.

Our approach

Cleveland House is focused on creating a warm, home-like environment for our patients (particularly long-term) to develop and thrive to the best of their abilities. Patients are fully involved in all aspects of their care and have a substantial input and choice into which services they will receive.

Cleveland House has four separate specialist areas:

  • ABI
  • Learning disability
  • Mental illness
  • Physical disabilities (resulting from any of the above)

Therapy is focused on working with residents to improve their quality of life within a caring, safe and supportive atmosphere and in a way that is sensitive to each individual's needs.

Activity programmes are personalised and incorporate all aspects of daily life and social/leisure pursuits. Activity is balanced with rest and periods of reduced stimulation as required. Leisure time helps to maintain relationships and support networks.

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

The team

Patients will receive care from our expert multidisciplinary team. The team includes:

  • Nurses
  • Support workers
  • Physiotherapists
  • Occupational therapists
  • Neuropsychologist
  • Speech and language therapists (SaLTs)
  • Respiratory consultants
  • Rehabilitation consultant

Our team gain medical input from rehabilitation consultants at the nearby Royal Preston Hospital.

Best practice and outcomes

We have access to a wealth of resources, and our team shares experiences and best practice approaches with staff from other hospitals and units. This includes:

  • Education – each resident has an individual personal development plan (PDP) containing details of educational history, progress, achievements and any relevant reports. Both mainstream and specialist educational centres in the local area will be used as required
  • Work activities – the staff team will work with the residents to prepare them for supported employment within the local community
  • Residents are also supported to maintain existing interests and offered a wide range of new opportunities. Each person will have a record of choices and preferred activities and a timetable for participating in these within their PDP and care plan
  • The home manager has an open door policy and actively encourages suggestions and recommendations from our patients and their families. These suggestions will then be discussed at an appropriate meeting
  • We also carry out annual satisfaction surveys, to be completed by patients or their representatives
Environment supporting recovery
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Referrals and admissions
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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