Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
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About this location
Cragston Close
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Telephone 0191 2864 443
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Email Address

Cragston Court is a 20-bedded residential care home which cares for adults aged 18-65 years, who have enduring mental health needs.

Based in Blakelaw, Newcastle-upon-Tyne, patients are usually referred to us from psychiatric wards, from the community following a number of re-admissions, or from placements where they haven't made a sustained recovery.

Our approach

We want the best for the people in our care and place great importance on outcomes and quality of life. We look at what can be achieved for each person using a person-centred approach and taking into account their abilities, interests and needs.

We use the ‘Recovery Star’ framework which aims to enhance an individual’s motivation by giving them tangible proof of their daily achievements, as well as their skills and abilities. It celebrates individual success across its tailored care plans:

  • Achievement
  • Success
  • Pride
  • Independence
  • Recognition
  • Education

The unit promotes recovery to the highest standard and encourages the involvement of other professionals in order to help patients along their journey. We provide 24-hour support for people with mental health care needs with a focus on encouraging daily living skills and independence.

Key workers ensure that each patient is actively involved in the review of their care, so they can keep track of their achievements and aspirations.

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

The environment

The team works within a positive environment to encourage confidence, and bring structure, inclusion and opportunity into the lives of our patients. We also have close links to the local community which includes access to:

  • High street shopping
  • Bus routes
  • Local colleges
  • A local library
  • A post office
  • A gym with swimming pool
  • A range of restaurants

Our aim is to help patients re-join a meaningful place in the community. We do this not only with the treatment that we provide, but with an environment that offers facilities of a high standard. These include:

  • Beautifully decorated bedrooms with en-suite bathrooms, fully equipped domestic kitchens and French doors
  • A patio area which leads onto enclosed gardens
  • 2 lounges, one of which is aimed at recreation and includes cooking facilities to enable independence within a patient’s recovery
  • A conservatory for relaxation and where professional meetings can take place
  • Treatment rooms
  • Enclosed gardens with 24/7 access
  • Full wheelchair access

The team

The team at Cragston Court is dedicated to patients’ recovery journeys and ensure that individuals are equipped with daily living skills. We work together with patients and families, to create positive, meaningful and lasting outcomes. The team includes:

  • Registered manager
  • Deputy manager
  • Registered mental health nurses
  • Recovery workers

Referrals and admissions

Who is the service for?

  • Adults aged 18 years or older
  • Those suffering from enduring mental health difficulties

The people we work with come from acute or low secure wards as well as community settings. We provide the support and guidance that each person needs to reach their potential and where they can recover at their own pace.

Priory works in partnership with Newcastle/Northumberland City Council and the clinical commissioning groups within the Primary Care Trust in order to provide a rehabilitation and recovery service based around the concepts of extra care.

Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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