Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
Additional Information
About this location
Priory Hospital Hayes Grove
Prestons Road
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Telephone 020 8462 7722
Fax 020 8462 5028

Priory Hospital Hayes Grove is located in a small village in Bromley, Kent and provides a comfortable and friendly setting, within its own tranquil and extensive grounds. In partnership with the NHS, Hayes Grove provides expert care and treatment in the following areas:

  • Adult eating disorders
  • Adult acute mental health

Treatment through the NHS can only be arranged by public bodies, such as mental health trusts and clinical commissioners. If you would like to know more about the process for accessing treatment on the NHS, your first port of call will be to speak to your GP.

Priory’s private services can be accessed via self-pay, and you may also be able to also access treatment through private medical insurance. For more information, please visit our dedicated private page.

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

Services overview

Adult eating disorders

This service is for patients funded by NHS England, who are suffering from eating disorders such as:

  • Anorexia nervosa
  • Bulimia
  • Binge eating

The Eating Disorder Unit (EDU) is made up of two distinct wards, with a total of 20 beds, which offer the following services:

  • Acute phase – mixed gender ward
  • Progression and transition – mixed gender ward

Treatment on the EDU is based on The National Institute for Health and Care Excellence (NICE) guidelines and incorporates psychological therapies, for example the Maudsley Model of Anorexia Nervosa Treatment for Adults (MANTRA) therapy. We also include occupational therapy-led activities and sessions to reinforce skills and strategies learnt during an inpatient admission. We aim to equip patients for sustained success, beyond discharge and back to the community.

If clinically appropriate, patients will typically have access to the full range of hospital facilities, including the restaurant and communal dining facilities. Similarly, access to the local area is supported with regular weekly trips arranged for patients on each ward.

Referrals to the EDU are made by community eating disorder teams and funding approval from NHS England is required before an admission is planned. Patients can be admitted under Section 3 of the Mental Health Act or as an informal patient.

Discharge planning is started at an early stage of a patient’s admission, and is done in conjunction with community teams.

Adult acute mental health service

Wickham Ward is a 9-bedded male acute service, which provides care and treatment to adults with mental health needs. 

Lengths of stay vary on Wickham Ward as need is dependent upon the individual and their response to treatment. However, we continually liaise with local NHS services to ensure that there is the effective transition of care on discharge or transfer, wherever possible.

Patients receiving acute treatment may be either admitted informally or if necessary, detained under the Mental Health Act. An admission for acute treatment must be confirmed as being the least restrictive option for patients, in order for them to receive the necessary treatment with the safest management of risks to themselves or others.

The services would be suitable for:

  • Males aged 18 years or over experiencing an acute episode or are in crisis
  • Informal or detained under the Mental Health Act 1983
  • Rapid assessment and admission, 24 hours per day, 7 days per week
  • Those who fail to engage with local mental health teams and require a period of stabilisation
  • Individuals who require further assessment or treatment
  • People who may present risks to themselves or others
  • Patients may be admitted from A&E, psychiatric intensive care units (PICUs), community services and other mental health settings
  • People who have a primary diagnosis of mental illness
The environment
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Referrals and admissions
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Smoking Policy
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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