About this location
Located in South West London, Priory Hospital Roehampton offers specialised support for adults with eating disorders. As Priory’s first hospital site, it has been in continuous operation since its opening in 1872.
Services at a glance
2025 Care Quality Commission report
A new CQC report, issued on 17 February, highlighted that overall rating of Priory Hospital Roehampton has changed from requires improvement to 'good'.
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Services
Priory is the UK's largest independent provider of adult eating disorder services and we pride ourselves on offering quality, personalised treatment for every person we support.
Ward break down
- East Wing – 10-bedded ward for adult males and females
Conditions treated
We can support people with:
- Anorexia nervosa
- Bulimia nervosa
- Binge eating disorder (BED)
- Other specified feeding or eating disorders (OSFED)
People admitted to East Wing are those that are experiencing significant difficulty maintaining a healthy weight in a community setting, and have attempted other community-based interventions but have found that these are no longer appropriate or effective.
We can also support people with the following challenges alongside their primary eating disorder diagnosis:
- A learning disability
- Autism
- Acute mental health needs
- Physical health needs
We are able to support informal patients or those detained under the Mental Health Act (MHA).
Treatment approaches
At Roehampton, we offer an individualised, person-centred approach for all of our patients.
Our aim is to work with everyone who stays with us, to support them to move back to their home or into the community so they can continue to live their life.
Our assessment and treatment options are overseen by a full and diverse multidisciplinary team (MDT).
We offer:
- Cognitive behavioural therapy (CBT)
- Cognitive analytic therapy (CAT)
- Dialectical behaviour therapy (DBT)
- Occupational therapy (OT)
- Music therapy
- Family therapy
- Mindfulness
- Trauma informed therapy
- Nasogastric (NG) and percutaneous endoscopic gastrostomy (PEG) feeding
We have also been awarded the quality network for eating disorders (QED) accreditation. People within our service tend to stay with us on a medium-term basis.
Our team
Our team consists of:
- Hospital director
- Associate director of clinical services
- Specialty doctor
- Physical health nurse
- Associate director of nursing and quality
- Ward managers
- Registered mental health nurses
- Healthcare assistants
- Occupational therapist (OT)
- Psychologist
- Psychology assistant
- Gym instructor
We also provide specialist staff training, including NG/PEG feeding and multidisciplinary peer training.
Therapeutic and community-based activities
We offer a range of therapeutic and community-based activities as part of a full treatment programme. We want to support people to become more confident and independent, preparing them to move through their treatment pathway towards community living.
Our therapeutic and community-based activities include:
- Exercise/gym sessions
- Local walks
- Trips to park and into the community
- Sensory sessions
- Arts and crafts
- Music
- Coffee afternoons
- Baking
- Life skills
- Animal/equine therapy opportunities
- Movie nights
- Relaxation techniques
- Yoga
Our facilities and environment
We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:
We also have specialised equipment within the hospital, such as bean bags, for people to use.
Our bedrooms
All of our bedrooms are single-occupancy and have an en-suite bathroom. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:
Exclusion profile
- People under the age of 18
- History of sexual offending
Pathways
Priory’s network of high quality facilities enables us to offer joined-up care pathways with our dedicated residential services. We offer programmes which integrate healthcare treatment and therapy, which are tailored according to individual needs, in an appropriate setting. Our strength is that we can provide a seamless transition for the individual as they progress between higher and lower dependency services.
People staying with us can be signposted to other services for ongoing support, but they are usually discharged home or back to their community placement.
A message from our site leader
Our dedicated team of mental health specialists are committed to providing expert treatment for you, supporting you to get back on track. All of our treatment programmes are flexible and evidence-based, helping you to address your problems and take steps towards a happy and healthy future
Priory Hospital Roehampton site leader.
Comments from our patients and their family and friends
Staff are very supportive and helpful. They have kept us informed along the way of our loved one’s care
Inside Priory Hospital Roehampton
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Information for family and friends
How do home visits work?
We fully support home visits, where safe and appropriate. Home visits are assessed on a case-by-case basis, in consultation with the people who are staying with us, their families and carers.
What is your visitation policy?
We are flexible with visiting times. However, we do ask that visits are organised around any planned treatment and by appointment, so we can fully support needs and ensure they are a positive experience for all.
Will I be involved and kept up to date with my loved one’s care and wellbeing?
Yes, we make every effort to keep the loved ones of our residents involved in their care.
Will my loved one be able to have a phone or call me?
People staying with us are allowed to use their own mobile phone and support can be given, where needed, for telephone calls.
What type of things are families expected to provide, and what is provided by the home?
We provide all essentials on-site. People staying with us can bring clothing, toiletries and any personal items with them.
What are the bedrooms like?
All of our bedrooms are furnished, modern and welcoming, and residents are supported to personalise them to suit their needs and wishes. They are all single person, en-suite rooms.
Are external doors kept locked?
All of our external doors are locked, for patient safety. However, every person staying with us will be individually assessed for any risks to see what security is needed. Staff are always on hand to support access, where appropriate.
What do service users eat and how do meal times work?
All meals are provided and we actively encourage people to have an input into the planning of menus. All specialist diets are catered for. Snacks and drinks can also be made or requested whenever they wish.
How does laundry work?
We have laundry facilities on-site so everyone can do their own washing and drying. Our staff are available to support, if needed.
Is there anything they can’t bring or have?
We have a restricted and prohibited items list, which is reviewed and updated regularly. This can be seen on request, and will be provided to everyone prior to admission. This might be specific to the ward the person is on, or their specific therapy needs.
Are pets allowed?
Unfortunately, pets cannot stay on-site. We do offer animal therapy on-site but can’t be responsible for individuals’ own pets.
How do activities work?
While people are staying with us, we make sure they have the chance to get out and about in the community, which plays a key role in their recovery by helping them to regain independence. We have excellent links with local leisure facilities, and we’re also very close to Richmond Park, London’s largest royal park. There are also lots of shops, libraries, supermarkets and community colleges within walking distance, or just a short bus ride away from Roehampton. This means that people can still keep up with their hobbies and interests during their treatment programme.
Do service users and families have an input into the service user’s care plans?
All of the people staying with us and their families/friends are invited to have input into their care plans.
What are the car parking facilities?
We have a large carpark on-site.
What is the smoking policy? Can service users buy cigarettes?
Roehampton is a non-smoking site. We can provide smoking cessation support.
How is treatment accessed and funded?
We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.
We also provide a private service where funding can be accessed via private medical insurance, or individuals can self-pay. For more information, please visit Priory Hospital Roehampton.
How to make a referral
Our customer service centre provides 24/7 support for NHS mental health enquiries and referrals. Our customer referral co-ordinators can support you from your first call right through to the enquiry conclusion, providing updates throughout the process. We offer 24/7 crisis referrals, fast access to bed availability and placements, and a single access point for end-to-end enquiry management.