Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
About this location
Address
1 Ivydene Way (Off Noose Lane)
Willenhall
West Midlands
WV13 3AG (please input the following postcode if using a sat nav - WV13 3BB)
View on Google Maps
Telephone 01902 633 350
Email Address info@priorygroup.com

Priory Lakeside View cares for adults of working age with acute mental health care needs within a safe, therapeutic environment in Willenhall, West Midlands.

We aim to provide a person-centred approach that promotes collaborative care planning to optimise treatment goals. From the point of admission into our acute services, we aim to support patients’ safe discharge back into the community where they can continue to progress towards recovery in a less restrictive environment.

The aim of our service is to act as an extension to NHS care pathways during times of fluctuating capacity and flow, allowing many patients to receive care and treatment closer to home. This will provide continuity of care and aim to minimise disruption to patients and their loved ones.

The hospital has 28 beds comprising of:

  • Male acute mental health service – 20 beds
  • Female acute mental health service – 8 beds

Our personality disorder (PD) service unit has recently closed, however Priory are still able to offer support for PD at other services including:

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

NHS Acute Mental Health 24/7 Emergency Placements

If you are from the NHS and would like to make an Acute Mental Health referral, please call our 24 hour Customer Service Centre on: 0800 090 1356

View Current Bed Availability

Acute service

Our acute service provides dedicated mental health treatment for males and females of working age, across three units (two male-only, and one female-only unit). 

Our aim is to:

  • Act as an extension to NHS care pathways during times of fluctuating capacity and flow
  • Allow more people to receive care and treatment closer to home
  • Provide continuity of care
  • Allow for minimum disruption to patients and their loved ones

There are three acute wards on site; each ward provides patients with excellent space and facilities, including en-suite bedrooms and large living spaces furnished with activity equipment such as game consoles.

Outside of the wards, a purpose-built therapy suite contains a rehabilitation kitchen for patient cooking sessions, and a sessional therapy room. The hospital is set in the centre of an extensive nature reserve, which also houses an abundance of fauna and flora. The site also has outdoor sports activity areas.

The clinical team at Lakeside View encourage full involvement of each individual, their family and external professionals throughout their stay. Individuals are invited to attend ward reviews and care planning approach (CPA) meetings to ensure clear communication throughout the care pathway in order to promote their recovery and facilitate discharge.

Our approach

We provide individualised programmes that offer structured treatment, balanced with building life skills and preparation for adult education, work opportunities and, where appropriate, transition into adulthood. Our other treatment programmes, dependent on the patient group and their needs, focus on, but are not limited to:

  • Self-harm reduction
  • Relapse prevention
  • Self-esteem and confidence building
  • Motivation and self-management
  • Skills development for independent living
  • Physical healthcare
The team
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Referrals and admissions
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

If you are from the NHS and would like to make an Acute Mental Health referral, please call our 24 hour Customer Service Centre on

0800 090 1356
View Current Bed Availability
Lakeside View Downloads
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Contact us by phone: 0800 090 1356 or Make An Enquiry