Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
About this location
1 Ivydene Way (Off Noose Lane)
West Midlands
WV13 3AG (please input the following postcode if using a sat nav - WV13 3BB)
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Telephone 01902 633 350
Email Address

Priory Lakeside View cares for males and females with mental health needs in both an acute setting and a locked personality disorder treatment and rehabilitation setting.

Lakeside View’s versatility allows us to manage complex needs in a safe and therapeutic environment, and to support and promote independence.

Our approach

The hospital has 32 beds comprising of:

  • Personality disorder rehabilitation service – 16 beds
  • Acute mental health service – 16 beds

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

NHS Acute Mental Health 24/7 Emergency Placements

If you are from the NHS and would like to make an Acute Mental Health referral, please call our 24 hour Customer Service Centre on: 0800 090 1356

View Current Bed Availability

Personality disorder service

Our personality disorder service provides care and rehabilitation for females aged between 18 and 35 years. This includes a specific transitional care pathway designed for those aged 18–25 years, transitioning from adolescent to adult services.

We offer dialectical behaviour therapy (DBT) to patients with personality disorders. Staff are specially trained to work with people with this mental health condition and our team have completed:

  • DBT intensive training
  • DBT foundation training
  • DBT essential skills training
  • Knowledge and Understanding Framework (KUF) training

We include individual therapy, DBT group skills and telephone consultations Monday to Friday between 9am and 5pm. Weekly consultations with DBT therapists are also included.

Acute service

Our acute service provides dedicated mental health treatment for those aged 18–25 years and males of working age, across two separate buildings, separated by gender.

Our aim is to:

  • Act as an extension to NHS care pathways during times of fluctuating capacity and flow
  • Allow more people to receive care and treatment closer to home
  • Provide continuity of care
  • Allow for minimum disruption to patients and their loved ones

Our approach

We provide individualised programmes that offer structured treatment, balanced with building life skills and preparation for adult education, work opportunities and, where appropriate, transition into adulthood. Our other treatment programmes, dependent on the patient group and their needs, focus on, but are not limited to:

  • Self-harm reduction
  • Relapse prevention
  • Self-esteem and confidence building
  • Motivation and self-management
  • Skills development for independent living
  • Physical healthcare
The team
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Referrals and admissions
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

If you are from the NHS and would like to make an Acute Mental Health referral, please call our 24 hour Customer Service Centre on

0800 090 1356
View Current Bed Availability
Lakeside View Downloads
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Contact us by phone: 0800 090 1356 or Make An Enquiry