Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
About this location
38 Redenhall Road
IP20 9HB
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Telephone 01379 852 364
Email Address

Richmond House is an eight-bedded community locked rehabilitation hospital for females with a history of offending/challenging behaviour, who have learning disabilities and other conditions including autistic spectrum disorders (ASDs), personality disorders and mental illnesses.

This specialist unit is an important part of the step-down care pathway within our learning disabilities services and just one step away from community placements in our specialist residential houses.

Our approach

We provide a holistic and individual approach to ensure that patients achieve their full potential of safe living in the least restrictive environment. Richmond House is part of a full discharge pathway which includes medium and low secure services and community locked rehabilitation.

Richmond House's specialist treatment programme focuses on supporting patients to work towards independent living. Patients are supported to improve their independent daily living skills such as:

  • Cooking
  • Shopping
  • Laundry
  • Budgeting

The rehabilitation programme teaches patients independence and transferable skills. Patients are encouraged to develop their skills in a community setting and individual programmes will vary dependent on patients’ needs, as they progress through their individual rehabilitation programme. Patients are also supported to participate in the on-site or community-based Real Work Opportunities (RWOs) Programme including voluntary placements.

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

The environment

Richmond House benefits from a range of facilities to support the intensive individual treatment programmes and these include:

  • Rehabilitation kitchen
  • Laundry facilities
  • Internet and Skype
  • Horticultural area and gardens

Most rehabilitation activities take place in the community where patients can access a full range of local amenities such as shops, library, gym, leisure centre, cinema, etc.

Learning Disability and Autism Programme (LDAP)

As a specialist rehabilitation and recovery service, Priory Avalon also supports the LDAP Agenda. To learn more, please click here to read our full Learning Disability and Autism Programme (LDAP) guide.

Referrals and admissions
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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