Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry
About this location
Lion Road
IP22 1BA
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Telephone 01379 649 900
Email Address

St John’s House provides quality, specialised treatment for males and females with learning disabilities where their needs challenge mainstream service provision in medium and low secure services.

Based in the village of Palgrave on the Norfolk/Suffolk border, the strength of St John's House lies in the quality of the comprehensive assessment, treatment and care it provides. The emphasis is on a holistic and individualised approach delivered by multidisciplinary teams who are skilled, experienced professionals trained in their specific field.

Our approach

St John’s offers medium and low secure services for females and medium secure services for males as part of the full discharge pathway, where patients are supported to move onto nearby low secure services at Burston House and community rehabilitation services at Lombard House and Richmond House.

Patients are encouraged to develop their skills in a community setting and individual programmes will vary dependent on patients’ needs as they progress through medium secure to low secure and community rehabilitation services. Patients are also supported to participate in the on-site or community-based Real Work Opportunities (RWOs) Programme including employment and voluntary placements.

Focus on Safety

Our absolute priority is to make sure we operate safe and effective services 24/7 and that all staff understand what is required of them to make that happen. Click here to read more.

The environment 

We believe that a therapeutic environment that promotes the rehabilitation of our patients is very important, so we provide a range of on-site facilities and activities which include:

  • Therapy rooms
  • Rehabilitation kitchen
  • IT room
  • Education room
  • Art room
  • Vegetable gardens
  • Hairdressing salon
  • Animal care
  • Gym
  • Horticulture
  • Woodwork
The team
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Referrals and admissions
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

How to find us
NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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Contact us by phone: 0800 090 1356 or Make An Enquiry