Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
Make An Enquiry

Our high dependency rehabilitation units (HDUs)

Priory specialises in rehabilitation and recovery for people who need stable and safe services that are situated within a broader but focused pathway of care towards rehabilitation. The patients we care for often come from a diverse range of services where there has been placement breakdown due to severe and enduring mental health behaviours. These can be patients who are:

  • Transferring from other mental health services which have struggled to deliver an improvement in outcomes
  • Stepping up from community placements
  • Moving across from acute mental health wards
  • Stepping down from Secure Services

The Care Programme Approach (CPA)

Following an assessment period, our multidisciplinary teams will prepare a detailed, holistic and personalised plan, highlighting treatment issues and the required rehabilitation pathway, within an adaptable, stable and safe environment.

Regular reviews of progress against agreed care plans ensure that multidisciplinary teams are pro-active in adapting plans to deliver optimal outcomes safely, and as soon as possible.

Care remains personalised through active engagement with the patient and their families or carers, where appropriate. Our recovery model ensures that holistic care and support is focused on enabling patients to have as much of an independent, healthy and enjoyable a life as possible.

We aim to allow patients to obtain a greater degree of freedom and autonomy, where appropriate, whilst also benefiting from continued participation in their planned recovery. We also ensure every individual is treated with respect and dignity, managing their health in an engaging environment.

Referrals and admissions 

We accept referrals UK-wide. Information received by a site upon referral will initially be reviewed by an appropriate clinician, who will ascertain if the patient is suitable for the service. They will then discuss the case with the wider team and identify suitable staff members to carry out an assessment, taking into consideration any specific needs of the individual.

The assessing team will carry out a thorough assessment and discuss their findings with the multidisciplinary team which will determine if the service can meet the needs of the individual.  We aim to carry out the assessment within two working days of receiving the referral. Once completed, a full assessment report, including costings, will be provided to the referrer.

Once an admission is agreed, the patient will be provided with information about the service and will be given the opportunity to ask any questions. The patient (along with their family and/or carers) is welcome to visit the service at any point on the referral journey. We understand that coming to a new service can be a stressful experience for some and therefore we encourage the use of familiarisation visits where appropriate.

We accept referrals from:

  • Provider trusts and local systems
  • NHS England specialised mental health case managers
  • Community mental health teams
  • Medium secure settings
  • Mental health acute/psychiatric intensive care units (PICUs)/secure inpatient
  • Prisons and courts
  • Social services and the police

Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

To make a placement

Call our 24/7 referral line

0800 090 1356
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NHS 24/7 Emergency Placements

Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
Current Bed Availability
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Download Our Brochure

For more information about rehabilitation and recovery services that Priory offer, download our brochure.

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