Phone numbers
To place a referral: 0800 090 1356
General enquiries: 0800 138 8680
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Priory’s Secure Services

Priory provides comprehensive Secure Services for people with complex mental health needs. We model our service provision on the NHS Secure Service specification for Medium and Low Secure Services, ensuring our patients are given the highest quality of care to enable quick and smooth transitions into local services wherever possible.

Within Priory’s Secure Services, Priory delivers clinically effective, evidence-based treatment programmes for individuals who require secure care, providing both psychological and physical security.

Service overview

  • Individualised and flexible care pathways
  • Experienced and expert multidisciplinary teams
  • Rapid access to the highest quality of care
  • Recovery-focused approach for a wide range of mental health needs
  • Areas of expertise include dealing with:
    • Challenging behaviours
    • Complex needs
    • Severe and enduring mental health
    • Learning disabilities
    • Personality disorders
    • Autistic spectrum disorders (ASDs)

Our approach

Our patients are at the heart of everything we do. Together, we strive for clinical excellence, innovation and continuous improvement.

Our care pathways are categorised under:

  • Medium Secure Services
  • Low Secure Services

We recognise the importance of an individual pathway, designed to provide a safe but supportive and structured environment. Our experienced multidisciplinary teams work collaboratively with individuals and commissioners to ensure that every patient receives rapid access to the highest quality of care, when they need it most.

Protecting all our patients within Priory’s Secure Services is at the forefront of our minds and we ensure safeguarding best practice is followed to the highest possible degree. We strive to maintain a transparent and open culture where everyone feels safe and able to share any issues.

Priory’s Secure Services provide free assessments, carried out by a senior clinician, usually within 24 hours of an enquiry. Subject to NHS agreement, same-day admission can be facilitated and all our secure hospitals have specific admission criteria relevant to the service and support that they offer.

Who do we support?

Priory Secure Services are for the following individuals:

  • Males and females aged 18 years or older
  • Individuals detained under the Mental Health Act
  • Prisoners with a mental health disorder – remanded or convicted
  • Patients who may have encountered difficulties in previous placements and require a higher level of support

They may also have:

  • A mental disorder combined with physical health needs
  • Psychoses
  • Sexual offending behaviour
  • Self-harming behaviour
  • Substance misuse or forensic addictions
Referrals and admissions
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Enquiries and Referrals

For further information on Priory services offered to the NHS, or to make a referral, please call our dedicated 24/7 customer service centre on 0800 090 1356. Alternatively, click here to submit an enquiry form

To make a placement

Call our 24/7 referral line

0800 090 1356
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NHS 24/7 Emergency Placements

The Priory is ready to take emergency placements 24 hours a day, 7 days a week for adult acute mental health, adult eating disorders, CAMHS and PICU. To make a referral please call us on

0800 090 1356
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