Online Therapy FAQs

Here we’ve answered some frequently-asked questions around using Priory Connect, how online therapy works and what your payment options are. If you’d like to know anything else at all about our online therapy service, call us on 0800 422 0405.

Using Priory Connect

What is Priory Connect?
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Who will deliver my therapy over Priory Connect?
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What conditions can be treated with Priory Connect?
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Can I change therapist?
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Can anyone use Priory Connect?
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How does online therapy work?
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Is online therapy effective?
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What’s the difference between online therapy and face-to-face therapy?
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What type of therapy will I receive via Priory Connect?
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Payment-related questions about Priory Connect

How much does it cost to use Priory Connect?
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How do I make payments through Priory Connect?
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Technical questions about Priory Connect

How do I access Priory Connect?
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Will details I share in the app be confidential?
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Do I have to have my camera on when using Priory Connect?
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How do I access help when using the app?
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Talk to Us

If you would like to find out more about Priory’s online therapy service, Priory Connect, please contact us using the details below. We will explain how the service works and advise you if you are suitable for it. Call us on: 0800 422 0405 or send an enquiry form:

Contact Us
Find a Treatment Location
Find a Treatment Location
Adjustment Disorder
Anger Management
Anxiety Attack Treatment
Attention deficit hyperactivity disorder ADHD and ADD
Autistic Spectrum Disorder
Bipolar Disorder
Body Dysmorphic Disorder (BDD)
Chronic Fatigue Syndrome (CFS)
Conduct Disorder
Depression in Seniors
Drug Induced Psychosis
Gender Dysphoria
Medically Unexplained Symptoms (MUS)
Obsessive Compulsive Disorder (OCD)
Panic Attack Treatment
Personality Disorders
Post-Traumatic Stress Disorder (PTSD)
Seasonal Affective Disorder (SAD)
Selective Mutism
Sleep Disorders (Insomnia)
Somatic Symptom Disorder (SSD)
Tourette's Syndrome
Transcultural Mental Health Issues
Trauma Counselling
Treatment Resistant Depression
Download Our App

Downloading the Priory Connect mobile app couldn’t be easier. Click below and book online therapy services through your device within minutes.

0800 422 0405
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Can't find what you're looking for?
Contact us by phone: 0800 422 0405 or Make an Enquiry