Priory Connect is our market-leading online therapy service, which allows you to carry out therapy appointments remotely over the internet. It removes the need to travel to a treatment centre and creates minimal impact on your schedule, as you can book appointments at a time most convenient to you. It also opens up the option of treatment with Priory if you don’t live close to one of our treatment locations.

Priory Connect allows you to go through the process of booking and paying for appointments online, all within the Connect My Health app. This also includes choosing your own therapist, so you have complete control at every stage. You can book, pay for and join appointments through either the website or the app, depending on whether you’re using a mobile / tablet device. All of your relevant notes and progress will be available to view within your account too.

Your online therapy with Priory Connect will be delivered by one of our highly-qualified Priory therapists. You’ll be able to select the specialist you want to deliver your treatment, using the information provided in their profile. You can read more about our specialists here.

Priory Connect provides effective treatment for a wide range of mental health conditions, including but not limited to:

• Depression
• Stress
• Anxiety
• Obsessive Compulsive Disorder (OCD) 
• Eating disorders
• Alcohol addiction
• Drug addiction

There are a few instances where Priory Connect wouldn’t be suitable. These include:

• If you’re under 18
• If you’re classed as high-risk or require emergency attention
• If you need a consultant diagnosis
• If you need to be prescribed medication
• If you require detoxification before starting addiction treatment
• If your condition is better suited to an inpatient (residential) programme

In you fall under these criteria, you would firstly need a separate assessment with a Consultant Psychiatrist. For further information, and to discuss your needs further, call us today on 0800 422 0405.

Online therapy, also known as remote therapy, video therapy or digital therapy, essentially refers to therapy that is provided over the internet, via your mobile phone or tablet. The process of delivering the therapeutic treatment remains the same, except that you don’t need to go anywhere to attend a physical location in person.

In short, yes – online therapy has been shown to be just as effective as face-to-face therapy, with patients reporting high satisfaction with their experiences. You can read more about the benefits of online therapy

The main difference with online therapy is that you speak to your therapist over a video or audio call, rather than in person. Otherwise, sessions are carried out in the same way as face-to-face appointments.

Each therapy session costs £124, which can be paid through the Connect My Health app when booking your appointments.

You can make your payments through the Connect My Health app, in the payments section when booking your appointments.

These are the steps to take if you want to access Priory Connect through the app:

• Search for the Connect My Health app in your app store
• Download the Connect My Health app
• Set up your new account
• Select the Priory Connect option
• Follow the instructions on the screen to select your therapist, book your first therapy session and make your payment

You can also watch our Priory Connect video to help guide you through the set up process.

Yes, your personal details and treatment information will be completely confidential to your therapist. All data we keep in the app is stored in line with data protection requirements.

If you’re more comfortable with your camera off during online therapy, our specialists will be more than happy to conduct an audio-only appointment. You can also carry out your therapy over telephone if you prefer.

You can access the support section of the Connect My Health app.