Getting started can feel daunting, but we’re here to help you navigate the process.
At Priory, we don’t just offer treatment – we provide whole-person, end-to-end care, offering guidance, reassurance and ongoing support to help people rebuild their lives.
Who is treatment for?
Everyone’s journey to support is different, which is why we offer tailored advice based on your needs. Whether you're looking for help for yourself or someone else, we’re here to guide you through the process and find the right treatment. Select an option below to explore how we can help.
Addiction support
Call us on 0330 056 6023. Our experienced team will ask you a few questions so we can understand your needs and make a recommendation for the best next step for you. This will be either:
- Free addiction assessment
- Appointment with a consultant psychiatrist
From here, we’ll make sure you get fast access to the most effective addiction treatment for you, which includes comprehensive aftercare support.
Mental health and challenges with eating
Call us on 0330 056 6020. Our experienced team will ask you a few questions so we can understand your needs and make a recommendation for the best next step for you. This will be one of the following:
Appointment with a consultant psychiatrist
From here, we’ll ensure you get fast access to the most effective mental health or eating disorder support for your needs.
Neurodiversity support
We can offer private assessments and ongoing support for neurodiverse conditions, such as autism and ADHD.
The assessment process starts with a digital assessment, where you will answer questions about how you're currently feeling and discuss things that you might be struggling with.
Your answers will be reviewed by a Priory expert and if they suggest you have a neurodiverse condition, you'll be invited to a formal assessment with a specialist.
Learn more:
Help for an adult with an addiction
You can call us on 0330 056 6023 to find out more information about the support we offer and the different ways we can help your loved one. If you’re gathering information or exploring options, we’re happy to guide you.
If your loved one has given their permission, you can arrange their initial appointment for them. This will be either:
- Free addiction assessment
- Appointment with a consultant psychiatrist
You’re also welcome to join them for either of these appointments to offer support, if they consent to this.
From here, we’ll ensure they get fast access to the most effective addiction treatment for their needs, which includes comprehensive aftercare support.
We recognise the vital role families and loved ones play in recovery. That's why we encourage regular contact between you and your loved one when they're in treatment, whether through phone and video calls, or in-person visits. We'll always be as flexible as possible to help you stay connected with your loved one while ensuring their recovery remains the priority.
Help for an adult needing mental health support
Support for mental health, neurodiversity, or challenges with eating
You can call us on 0330 056 6020 to find out more about the support we offer. If you’re gathering information or exploring options, we’re happy to guide you.
However, before we can arrange an initial appointment with your loved one, we’ll need to speak to them directly to understand their unique needs. Once we do, we can offer them one of the following:
Appointment with a consultant psychiatrist
With your loved one's consent, you're welcome to join them for any of these appointments to offer support. From here, we’ll ensure they get fast access to the most effective mental health, eating disorder or ongoing neurodiversity support for their needs.
We recognise the vital role families and loved ones play in recovery. That's why we encourage regular contact between you and your loved one when they're in treatment, whether through phone and video calls, or in-person visits. We'll always be as flexible as possible to help you stay connected with your loved one while ensuring their recovery remains the priority.
Help for a child (under 18)
If you're worried about your child’s mental health or difficulties around food, we understand how overwhelming this can feel. Taking the first step can be daunting, but you’re not alone. Priory’s young people’s services, also known as child and adolescent mental health services (CAMHS), can help.
Call us on 0330 056 6020 and our experienced team will ask you a few questions about your child so we can understand their needs. Based on this conversation, we’ll recommend the best next step for them.
As a parent or carer, you can arrange an initial appointment on your child’s behalf. This will be one of the following:
- Private young people's assessment
- Appointment with a consultant psychiatrist (please note, your child will need a GP referral for this)
- Private autism assessment
During these sessions, we’ll typically meet with both you and your child. We’ll speak with you together and separately to gain a full understanding of their needs from both perspectives. From here, we’ll ensure your child gets fast access to the most effective young people's support for their needs.
As a parent or carer, we want to reassure you that your child will receive expert, compassionate care while they’re with us. One-to-one therapy will provide a secure space for them to explore their feelings. While therapy sessions are usually just between them and their specialist, you may be invited to join, if this is considered beneficial to them.
If your child is in residential treatment with us, our clinical team will fully support them throughout their stay. We’ll keep you involved with regular updates, family sessions and scheduled visits, ensuring you’re part of their recovery journey.
If you have any questions about your involvement in your child’s care, at any stage of their journey, we’re always happy to talk it through with you and explain what you can expect – just give us a call.
Find the right level of care for you
When you're looking for support with your mental health, an addiction or an eating disorder, choosing the right type of treatment can feel overwhelming. You may not know what type of treatment or level of care you need, or where to start.
At Priory, we offer different levels of specialist care, from outpatient therapy and day care to inpatient treatment, depending on your needs. Treatment is available at Priory hospitals and clinics, as well as online, where clinically appropriate.
This information can help you understand the types of care available at Priory and give you a clearer idea of which option may be most relevant to your needs or those of a loved one.
Your starting point is often a digital assessment before any treatment begins, allowing us to understand your individual clinical needs and recommend the type of treatment and level of care that’s most appropriate, whether you’re seeking treatment for yourself or a loved one.
You don't need to decide which type of care you need yourself.
The right level of care will depend on your individual circumstances. A Priory clinician will assess your needs and recommend the most appropriate treatment for you.
Our care options
Outpatient treatment
Priory’s outpatient services provide specialist assessments, personalised mental health support, therapy and psychiatry.
Our flexible, personalised support can fit around your daily life, with scheduled appointments, often on a weekly basis.
Outpatient treatment can provide ongoing support whilst allowing you to continue your daily routines at home, to maintain your usual commitments.
Depending on your needs, appointments may take place face-to-face at a Priory clinic, at an outpatient clinic within a Priory hospital, or online.
Day care
Day care provides more structured and intensive support than outpatient treatment, without needing to stay overnight at hospital.
You’ll attend a Priory hospital for an agreed number of full or half-days for a structured programme of therapy and clinical support. This may include one or more sessions per week, and at the end of each day care session, you will return home.
Scheduled day care sessions provide a higher level of structure and support than outpatient treatment, while allowing you to continue with your life outside of treatment. Day care may be recommended as a step-up from outpatient treatment, or as a step-down from inpatient treatment, depending on your individual needs.
Day care is available at selected Priory hospitals, with certain programmes only available at specific locations.
Inpatient treatment
Inpatient treatment is designed for people who require a higher level of support and would benefit from staying at hospital while receiving treatment.
You’ll stay at a Priory hospital and receive a structured programme of specialist treatment, with 24-hour care and support from a multidisciplinary clinical team throughout your stay. Being in hospital can provide a safe and supportive environment for people whose needs can’t be met through outpatient or day care treatment.
The length and type of inpatient treatment will depend on your individual circumstances, needs and treatment goals.
Inpatient treatment is provided at Priory hospitals across the country.
Residential addiction treatment
Priory offers residential treatment through its Flourish programme, which provides structured, therapy-led support for people experiencing substance or behavioural addictions in a comfortable, non-hospital setting.
The programme helps individuals understand addictive behaviours, develop healthier coping strategies and rebuild relationships while focusing on their recovery. With a range of treatment durations available, support is tailored to individual needs and recovery goals. Flourish is suitable for those who do not require medical detox or ongoing medical care, while inpatient treatment may be more appropriate for those who need a higher level of medical support in a hospital setting.
What are the main differences between the treatment options?
Inpatient treatment | Residential treatment | Day care | Outpatient treatment | |
What is it? | Stay at Priory hospital while receiving treatment and 24-hour care and support from clinical professionals | Stay at a Priory residential location while receiving structured, therapy-led addiction treatment in a supportive, community-based environment | Attend a Priory hospital for part or all of the day for structured treatment, then return home | Attend scheduled appointments for therapy, specialist assessments and psychiatric support where needed |
Typical commitment | Residential stay – length of stay depends on individual needs | A minimum 14-day stay for Stage 1, with options to continue treatment for longer depending on individual needs and recovery goals | Full or half days based on individual programme | Scheduled appointments, often weekly |
Where? | Priory hospitals | Flourish locations | Selected Priory hospitals | Priory clinics, outpatient clinics within Priory hospitals, and online where appropriate |
Level of support | 24-hour care and support | Structured daily therapy, support from therapists and support workers, and a recovery-focused community environment. No doctors or nurses are based on site | Structured, intensive support | Regular clinical support |
Typically considered for | People who need intensive treatment and would benefit from staying in hospital | People experiencing substance or behavioural addictions who would benefit from structured residential therapy in a non-hospital setting | People who need structured treatment but don’t require 24-hour care | People who can continue with their daily lives while receiving regular treatment |
Stay overnight? |  | |  | |
Our treatment commitment
Priory believes in treating the whole person, taking into account all areas of your life that may be impacted by the mental health difficulties, eating disorder or addiction that you are seeking treatment for, rather than focussing only on your symptoms.
The impact of these difficulties goes beyond the symptoms you are experiencing, affecting your physical health, social life and sense of purpose. Priory’s Whole You approach aims to support with these wider challenges alongside your treatment:
Managing your emotional distress
Supporting your physical health and wellbeing
Addressing relationship struggles
Dealing with social withdrawal
Helping you to find a sense of purpose and direction
Your clinician will work with you to understand the different factors affecting your wellbeing and consider these when developing your individual outpatient treatment plan
Real experiences, real stories, real lives
Starting your journey can feel unsettling, but hearing from others who’ve been through it can be reassuring. Live your life shares real experiences of people who’ve found help with Priory and made positive changes in their lives.
What’s the next step?
We hope this page has helped you understand the different types of care available at Priory and which option may be most relevant to your needs.
The next step is to complete the relevant assessment to help you explore your needs further and understand which treatment options may be available to you.
Adult mental health assessments From £49 | Addiction assessments Free | Autism assessments From £2,222 | ADHD assessments From £1,028 | Young people's mental health assessments From £69 | |
Online | | | | | |
In-person | | | | | |
A Priory clinician can then review your results, assess your individual circumstances and recommend the most appropriate level of care.
Prefer to speak to someone? Call us on 0330 822 2985. Our team can answer your questions and help you explore your options.
Payment and funding
If you’re looking for support for yourself or a loved one, we know that paying for treatment is a significant factor to consider. That’s why we offer a number of funding options to make accessing care as straightforward as possible.
You can pay for treatment in two main ways:
- Self-funding – which means you pay for treatment yourself
- Private medical insurance (PMI) – which means that treatment is covered by a PMI policy, if applicable. Please check with your insurer to confirm that your policy covers the specific treatment you need, and whether they need a GP referral or excess payment before you can start treatment
If you have any questions or would like to know more about the options available to you, don’t hesitate to contact our friendly team on 0330 056 6041. We’re here to help you.
Mental health online tests
If you’d like more insight into what you, your loved one, or your child may be experiencing, our free online mental health tests can help. These quick, confidential and easy-to-use tools provide immediate feedback on whether you or someone you care about may be showing signs of mental health challenges, addiction or autism.
While they’re not a diagnosis, they can be a helpful first step in understanding symptoms and exploring whether further support might be helpful. If you have any questions on these tests or your results, call us on 0330 056 6020 – we’re always here to help.
NHS and local authority services
Priory also partners with the NHS and local authorities, providing access to a range of services. Our nationwide network means we can offer a full care pathway to patients, including dedicated pathways from our hospitals through to community living. Please note, we are unable to provide access to our private services through NHS or local authority funding.