Online therapy and counselling services based in the UK

  • Highly qualified specialists
  • Evidence-based treatment
  • Fast access
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In today's busy world, maintaining mental health can be challenging. Priory's online therapy offers a flexible solution, allowing you to access high-quality care without disrupting your routine.

Our service connects you with accredited therapists via secure video calls, making it possible to engage in therapy from any private location. With appointments available during evenings and weekends, you can fit therapy sessions into your schedule with ease.

Online therapy with Priory is as effective as in-person sessions, utilising evidence-based techniques tailored to your needs. Prioritise your wellbeing with our convenient, professional online therapy service.

Why Priory?

Effective and secure video therapy
Experienced and friendly therapists
Completely confidential service
Tools to manage long-term recovery
Flexible times, including evenings and weekends
Therapy techniques tailored to you (such as CBT)
Access to your session notes and progress summary
Option to carry out appointments over the telephone

We provide expert care for a range of conditions

As the UK’s leading provider of private mental healthcare, we’re passionate about supporting you to feel your best, each and every day. Online therapy is intended to bring lasting change, so that you can better manage and enjoy your daily routine.

Our experts will put you at ease as you become familiar with interacting together online. You can do this over a mobile app on your phone or tablet. Just some of the things our experts can help with include:

Benefits of online therapy with Priory

Highly qualified therapists
Convenient and flexible
The comfort of home
Greater availability

Find a online specialist

We have a range of therapists and specialists who can offer various therapies online.

  • Supporting various conditions
  • Wide range of therapy types available
  • Many registered with a recognised professional body

To find out more about the therapists offering online support, use the search function below.

Fast access to a therapist

Speak to a mental health expert about the right treatment pathway for you, with fast access to a therapist at Priory. Take the first step by calling our friendly team today

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Frequently asked questions

Here you will find some frequently asked questions about our online therapy service.

How much does online therapy cost?

The cost of online therapy at Priory varies depending on lots of different factors. Our friendly team can provide more information on this, so don't hesitate to get in touch.

How do I know if I need therapy?

It’s important to understand that you don’t need to be at ‘rock bottom’ to receive support for your mental health. We’re also here for you if you would simply like to talk to a compassionate professional about things that are going on in your life. For example:

  1. Have things been worrying or bothering you lately?
  2. Do you feel like you may need to learn some coping techniques to deal with situations in your life?
  3. Are you struggling to enjoy things like you used to?
  4. Is there something that's happened in your past that you think is affecting you currently that you’d like to talk through?

Alternatively, it may be that you're new to therapy and would like to try online therapy as a starting point. Equally, you may have received mental health treatment in the past and would just like to consolidate the techniques you learned then.

Who will deliver my therapy?

Your online therapy will be delivered by one of our highly qualified Priory therapists. You can speak to our site teams to help identify a suitable therapist who can support with online therapy.

What conditions can be treated?

Online therapy provides effective treatment for a wide range of mental health conditions, including but not limited to:

  • Depression
  • Stress
  • Anxiety
  • Obsessive compulsive disorder (OCD)
  • Eating disorders
  • Alcohol addiction
  • Drug addiction

Can I change therapist?

If you’ve started receiving online therapy with us, you’re able to change your therapist if you feel like this is something that’s right for you. However, we do ask that you go through a few steps when it comes to working with your therapist, before making a final decision.

Step one - learn about your therapist

Prior to starting online therapy with us, we would advise that you review your chosen therapist’s online profile on our website, and feel free to get in touch with any initial queries. We want you to feel happy and comfortable with your decision and encourage you to take your time with this to make sure you’ve selected a therapist that feels like the right fit for you.

Step two - understand that your first session will be a ‘getting to know you’ session

It’s important to recognise that your first therapy session will be an assessment session, where your therapist will explore your current mental state and the difficulties you’re facing. It’s a chance for you and your therapist to get to know each other a bit better and for you to feel comfortable around them. Therefore, you don’t need to be concerned if you haven’t started working through therapy techniques straightaway – this will come in time and will be even more effective because you’ve started building a therapeutic relationship with your therapist.

Talk to your therapist about your concerns

Before changing therapists, we would encourage you to share any concerns that you have with your current therapist. This means you’ll have the chance to work through these concerns together in your sessions before making any final decisions. This is important because sometimes the concerns or issues you’re experiencing are related to the emotional challenges you’re going through. Talking these through can be an effective part of your therapy, empowering you to move forwards with your current therapist in a positive way.

If, for whatever reason, you don’t feel able to talk to your therapist about your concerns, you can speak to a manager instead. They’ll be able to help you manage the situation in the best way. In order to be put in touch with a manager, you can get in touch with us using the details at the bottom of this page.

Your therapy, your choice

Ultimately, we do like to do what we can to minimise the need for patients to change therapists. We have your best interests at heart and through experience, we know that disruptions to therapy can be detrimental to your recovery and wellbeing. In addition, as outlined above, talking about your concerns with your therapist can actually lead to a better and more effective therapeutic relationship, empowering you to face your psychological issues and move forwards. Other times, it’s simply a case of ‘finding your feet’ in therapy and giving yourself and your therapist the chance to connect.

Having said that, you’re the one going through therapy and therefore, it’s completely your choice. If you’ve gone through the above steps and still feel that you would like to change therapist, this is absolutely something that we can accommodate – just get in touch with us. Although you don’t have to give a reason or participate in your next therapy session, we would ask that you let your therapist know that you’re planning to change therapist. This is courteous, best practice and something that we encourage.

Are there any restrictions?

There are a few instances where online therapy wouldn’t be suitable. These include:

  1. If you’re under 18
  2. If you’re classed as high risk or require emergency attention
  3. If you need a consultant diagnosis
  4. If you need to be prescribed medication
  5. If you need detoxification before starting addiction treatment
  6. If your condition is better suited to an inpatient (residential) programme

In you fall under these criteria, you would firstly need a separate assessment with a consultant psychiatrist.

How does online therapy work?

Online therapy, also known as remote therapy, video therapy or digital therapy, essentially refers to therapy that's provided over the internet, via your mobile phone or tablet. The process of delivering the therapeutic treatment remains the same, except that you don’t need to go anywhere to attend a physical location in person.

What’s the difference between online therapy and face-to-face therapy?

The main difference with online therapy is that you speak to your therapist over a video or audio call, rather than in person. Otherwise, sessions are carried out in the same way as face-to-face appointments.

What type of therapy will I receive?

Our therapists can provide a whole range of evidence-based therapy techniques, which will be recommended for you based on the issues you’re facing. These include:

  • CBT
  • CBT for eating disorders (CBT-E)
  • Trauma-focused CBT (TF-CBT)
  • Mindfulness
  • Person-centred therapy (PCT)
  • Gestalt therapy
  • Cognitive analytic therapy (CAT)
  • Schema therapy

Do I have to have my camera on when using online therapy?

If you’re more comfortable with your camera off during online therapy, our specialists will be more than happy to conduct an audio-only appointment. You can also carry out your therapy over the telephone if you prefer.

Will details I share be confidential?

Yes, your personal details and treatment information will be completely confidential to your therapist. All data we keep is stored in line with data protection requirements.

Face-to-face therapy

If you'd rather speak to someone in person, we are proud to offer a personalised one-to-one therapy service within our network of nationwide hospitals and wellbeing centres, ensuring comprehensive coverage and accessibility for those who prefer a more traditional therapeutic setting.

Our facilities are equipped with comfortable, private environments designed to foster open communication and effective treatment.

Contact us to make an enquiry or for more information

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