Phone numbers
Priory Connect Enquiries 0800 840 3219
General enquiries: 0800 138 8680
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Online therapy and assessments

In order to be flexible and meet the needs of our patients, Priory is offering access to expert specialists from the comfort of your own home with our online therapy service. Along with your therapy, you can also have your initial assessment through Priory Connect. In addition, we are also able to offer initial consultant assessments through Skype.

If you access our online therapy, you will benefit from the same high regulatory standards that you would receive across all of our Priory services, and will be treated by highly trained therapists who are experts in their field.

Online therapy services

Priory Connect provides quick access to market leading mental health support.

Online therapy at Priory:

  • Therapy sessions with a Priory therapist, in the comfort of your own home, or somewhere else that’s convenient for you
  • The flexibility of being able to receive expert treatment without having to travel to one of our sites – all you need is an internet connection. This is helpful if your mobility, mental health condition or other issues make it difficult for you to leave home
  • Expert 1:1 cognitive behavioural therapy (CBT)
  • Day time, evening and weekend sessions available
  • Conversations take place between you and your therapist, and you will be able to see and hear each other without being in the same room
  • The choice to receive as many therapy sessions as you need or want
  • A service delivered through your mobile or tablet device with access to the internet
  • A choice of the therapist you want to work with and the appointment times that suit you best
Find out more

If you would like to find out more about Priory’s online therapy service, Priory Connect, please contact us using the details below. We will explain how the service works and advise you if you are suitable for it.

Contact us on: 0800 840 3219 or send us an email: 

Our online therapy service is available for people over the age of 18 years, who need support with their mental health challenges. You will be able to receive an initial online assessment to confirm your suitability for therapy, before starting your online therapy sessions. However, if you need a diagnosis for your mental health concerns and/or need to be prescribed medication, a separate, face-to-face assessment with a consultant may be needed before you can start online therapy. For further information, and to discuss your needs further, call us today on 0800 840 3219.

Positive outcomes from online therapy

Evidence shows that online therapy has lots of benefits and is an effective treatment method. Some of the main findings from research in this area include*:

  • Online therapy has been shown to have the same positive outcomes as face-to-face therapy
  • Overall, patients receiving online therapy are very satisfied with their experiences, with many saying that the service is easy to use and means they don’t have to travel to appointments
  • Mental health assessments made using online therapy were shown to be as reliable as assessments made during face-to-face therapy

Private Medical Insurance (PMI)

We can also offer Priory Connect to people wishing to access therapy support through their private medical insurance (PMI). Currently people with Allianz, Bupa, Healix, Aviva, Cigna, WPA and Vitality policies are eligible, subject to individual policy conditions. Please call for more information. You will also need to gain pre-authorisation from your insurer.

*Source: World Journal of Psychology

Contact us

If you are currently undergoing treatment with Priory, speak to your specialist to find out more information. Otherwise, please call 0800 840 3219 or email

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Adjustment Disorder
Anger Management
Anxiety Attack Treatment
Attention deficit hyperactivity disorder ADHD and ADD
Autistic Spectrum Disorder
Bipolar Disorder
Body Dysmorphic Disorder (BDD)
Chronic Fatigue Syndrome (CFS)
Conduct Disorder
Depression in Seniors
Drug Induced Psychosis
Gender Dysphoria
Medically Unexplained Symptoms (MUS)
Obsessive Compulsive Disorder (OCD)
Panic Attack Treatment
Personality Disorders
Post-Traumatic Stress Disorder (PTSD)
Seasonal Affective Disorder (SAD)
Selective Mutism
Sleep Disorders (Insomnia)
Somatic Symptom Disorder (SSD)
Tourette's Syndrome
Transcultural Mental Health Issues
Trauma Counselling
Treatment Resistant Depression
Contact Us

To find out more about Priory Connect services call us on:

0800 840 3219
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